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I updated the Intel Rapid Storage Technology drivers. Opening it up from control panel, it shows that the SSD I have is inaccessible. I attached a screen of that.

I uninstalled the USB-IF xHCI USB Host Controller from Device Manager. Upon restarting, the only change is that it was no longer shown in Device Manager at all.

The page for the Cyberlink Virtual Device Driver contained 19 updates for the media suite software that came with the system. I really didn't want to install all that because it didn't seem relevant at all. Is it actually important?

Now I'm getting a different blue screen, (SYSTEM_THREAD_EXCEPTION_NOT_HANDLED) instead of (DRIVER_IRQL_NOT_LESS_OR_EQUAL). It still shows the driver name iastora.sys. I still get a bugcheck when I start the computer or wake it from sleep. Is it possible this is a physical problem with the SSD? The Intel Rapid Storage Technology screenshot I attached suggests that.

Also, should I now resend new versions of the files I originally included?

I also made a restore point before messing with all of this. Just in case I messed something up.

Thanks,

John

<blockquote data-quote="Dude545" data-source="post: 47404" data-attributes="member: 1483">I updated the Intel Rapid Storage Technology drivers.&nbsp; Opening it up from control panel, it shows that the SSD I have is inaccessible.&nbsp; I attached a screen of that.I uninstalled the USB-IF xHCI USB Host Controller from Device Manager.&nbsp; Upon restarting, the only change is that it was no longer shown in Device Manager at all.The page for the Cyberlink Virtual Device Driver contained 19 updates for the media suite software that came with the system.&nbsp; I really didn&#039;t want to install all that because it didn&#039;t seem relevant at all.&nbsp; Is it actually important?Now I&#039;m getting a different blue screen, (SYSTEM_THREAD_EXCEPTION_NOT_HANDLED) instead of (DRIVER_IRQL_NOT_LESS_OR_EQUAL).&nbsp; It still shows the driver name iastora.sys.&nbsp; I still get a bugcheck when I start the computer or wake it from sleep.&nbsp; Is it possible this is a physical problem with the SSD?&nbsp; The Intel Rapid Storage Technology screenshot I attached suggests that.Also, should I now resend new versions of the files I originally included?I also made a restore point before messing with all of this.&nbsp; Just in case I messed something up.Thanks,John</blockquote>

[QUOTE="Dude545, post: 47404, member: 1483"] I updated the Intel Rapid Storage Technology drivers. Opening it up from control panel, it shows that the SSD I have is inaccessible. I attached a screen of that. I uninstalled the [COLOR=#161616]USB-IF xHCI USB Host Controller from Device Manager. Upon restarting, the only change is that it was no longer shown in Device Manager at all. The page for the Cyberlink Virtual Device Driver contained 19 updates for the media suite software that came with the system. I really didn't want to install all that because it didn't seem relevant at all. Is it actually important? Now I'm getting a different blue screen, (SYSTEM_THREAD_EXCEPTION_NOT_HANDLED) instead of (DRIVER_IRQL_NOT_LESS_OR_EQUAL). It still shows the driver name iastora.sys. I still get a bugcheck when I start the computer or wake it from sleep. Is it possible this is a physical problem with the SSD? The Intel Rapid Storage Technology screenshot I attached suggests that. [/COLOR][COLOR=#161616] Also, should I now resend new versions of the files I originally included?[/COLOR][COLOR=#161616] I also made a restore point before messing with all of this. Just in case I messed something up. Thanks, John [/COLOR][COLOR=#161616] [/COLOR] [/QUOTE]

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