Hi -
Try another user account - enable the Hidden Admin account if you don't have any others - https://www.sysnative.com/forums/windows-7-|-windows-vista-tutorials/5678-enable-disable-the-hidden-administrator-user-account-windows-8-1-8-7-windows-vista.html
The problem could be an Explorer shell. Use NirSoft Shell ExView to disable 3rd party shells - http://www.nirsoft.net/utils/shexview.html
It also could be a context menu (right-click menu) item - http://www.nirsoft.net/utils/shell_menu_view.html
Please get me your WER (Windows Error Reporting) files - Download the attached ZIP file. Extract the BAT file to Documents.
RIGHT-click on the batch file WER1_04-10-2014.bat, select "Run as Administrator"
It may take a few minutes to run.
Go to Documents folder. You should see a new folder named WERfiles - zip up the entire folder and attach to your next post.
Batch script:
[CODE]@echo off
set "x2=%userprofile%\documents\WERfiles"
echo. & echo. & echo. & echo. & echo.
echo. RUNNING QUERY. . . Please wait
echo. RUNNING QUERY. . . Please wait
echo. RUNNING QUERY. . . Please wait
if not exist "%x2%" md "%x2%"
dir "%programdata%\Microsoft\Windows\WER" /A /O:D /S /A /X >"%x2%\$WERout1"
dir "%programdata%\Microsoft\Windows\WER" /a /s /b >"%x2%\$WERout2"
where /r c:\ /f /t *.wer >"%x2%\$WERout3_where" >"%x2%\$WERout3_where"
dir "%userprofile%\AppData\Local\Microsoft\Windows\WER" /A /O:D /S /A /X >"%x2%\$WERout4_user"
dir "%userprofile%\AppData\Local\Microsoft\Windows\WER" /a /s /b >"%x2%\$WERout5_user"
exit[/CODE]
Regards. . .
jcgriff2
