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From the Event Viewer logs:
[CODE]Faulting application name: Explorer.EXE, version: 6.1.7601.17567, time stamp: 0x4d672ee4
Faulting module name: [COLOR=#ff0000]PDFCore8_x64.dll[/COLOR], version: 8.0.0.38, time stamp: [COLOR=#ff0000]0x4ee174b5[/COLOR]
Exception code: [COLOR=#ff0000]0xc0000005[/COLOR]
Fault offset: 0x00000000001bdf67
Faulting process id: 0x2f8
Faulting application start time: 0x01cdd3c8fb0f55f5
Faulting application path: C:\Windows\Explorer.EXE
Faulting module path: C:\Program Files (x86)\Nuance\PDF Professional 8\Bin\PDFCore8_x64.dll
Report Id: 02252fe4-3fbd-11e2-84b8-001e37253b1d[/CODE]

Exception 0xc0000005 = memory access violation

PDFCore8_x64.dll - Timestamp 0x4ee174b5 = Fri Dec 9 02:38:45 2011

Is that the newest version available?

I know this is for PDF Professional 6 , but the similarities of the event viewer info are uncanny -

http://download.cnet.com/9241-18497_4-11120248.html?messageID=10514446

Regards. . .

jcgriff2

<blockquote data-quote="jcgriff2" data-source="post: 34322" data-attributes="member: 1">From the Event Viewer logs:[CODE]Faulting application name: Explorer.EXE, version: 6.1.7601.17567, time stamp: 0x4d672ee4Faulting module name: [COLOR=#ff0000]PDFCore8_x64.dll[/COLOR], version: 8.0.0.38, time stamp: [COLOR=#ff0000]0x4ee174b5[/COLOR]Exception code: [COLOR=#ff0000]0xc0000005[/COLOR]Fault offset: 0x00000000001bdf67Faulting process id: 0x2f8Faulting application start time: 0x01cdd3c8fb0f55f5Faulting application path: C:\Windows\Explorer.EXEFaulting module path: C:\Program Files (x86)\Nuance\PDF Professional 8\Bin\PDFCore8_x64.dllReport Id: 02252fe4-3fbd-11e2-84b8-001e37253b1d[/CODE]Exception 0xc0000005 = memory access violationPDFCore8_x64.dll - Timestamp 0x4ee174b5 = Fri Dec 9 02:38:45 2011Is that the newest version available?I know this is for PDF Professional 6 , but the similarities of the event viewer info are uncanny - <a href="http://download.cnet.com/9241-18497_4-11120248.html?messageID=10514446" target="_blank">http://download.cnet.com/9241-18497_4-11120248.html?messageID=10514446</a>Regards. . . jcgriff2</blockquote>

[QUOTE="jcgriff2, post: 34322, member: 1"] From the Event Viewer logs: [CODE]Faulting application name: Explorer.EXE, version: 6.1.7601.17567, time stamp: 0x4d672ee4 Faulting module name: [COLOR=#ff0000]PDFCore8_x64.dll[/COLOR], version: 8.0.0.38, time stamp: [COLOR=#ff0000]0x4ee174b5[/COLOR] Exception code: [COLOR=#ff0000]0xc0000005[/COLOR] Fault offset: 0x00000000001bdf67 Faulting process id: 0x2f8 Faulting application start time: 0x01cdd3c8fb0f55f5 Faulting application path: C:\Windows\Explorer.EXE Faulting module path: C:\Program Files (x86)\Nuance\PDF Professional 8\Bin\PDFCore8_x64.dll Report Id: 02252fe4-3fbd-11e2-84b8-001e37253b1d[/CODE] Exception [B]0xc0000005[/B] = memory access violation [COLOR=#ff0000]PDFCore8_x64.dll[/COLOR] - Timestamp [B]0x4ee174b5[/B] = [B]Fri Dec 9 02:38:45 2011[/B] Is that the newest version available? I know this is for PDF Professional 6 , but the similarities of the event viewer info are uncanny - [URL]http://download.cnet.com/9241-18497_4-11120248.html?messageID=10514446[/URL] Regards. . . jcgriff2 [/QUOTE]

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