[SOLVED] Windows Server 2012R2 failing multiple updates during reboot

Gratiskeder

Gratiskeder

Well-known member
Joined
May 27, 2022
Posts
148
I have the following KB's that are failing during reboot on a Windows Server 2012R2,
  • KB5016683
  • KB5018476
  • KB5020010
  • KB5021296
  • KB5022346
  • KB5022835
  • KB5022894
  • KB5023764
  • KB5025285
  • KB5025288
There are no error during installation of updates in either Windows Update, SCCM Software Center, or when downloading and installing from catalog.update.microsoft.com.
After a reboot SCCM gives following error, 0x87D00324(-2016410844) - Which translates into "The application was not detected after installation completed."
Currently it's only possible to reboot server daily at 21:00 CEST (UTC+2).

SFC /Scannow result,
C:\Windows\system32>sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.
Click to expand...

Dism /Online /Cleanup-Image /RestoreHealth result,
C:\Windows\system32>Dism /Online /Cleanup-Image /RestoreHealth

Deployment Image Servicing and Management tool
Version: 6.3.9600.19408

Image Version: 6.3.9600.19397

[==========================100.0%==========================]
The restore operation completed successfully. The component store corruption was repaired.
The operation completed successfully.
Click to expand...
Component store corruption haven't been there when run DISM earlier. So haven't tested with installation and reboot after this.

Attached ComponentsScanner.txt
CBS.zip - CBS.zip
 

Attachments

Hello and welcome,

Attach the file C:\Windows\INF\setupapi.dev.log to your next reply.
 
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.
  • Download
    myjIXnC.png
    SFCFix and move the executable to your desktop.
  • Download the attachment SFCFixScript.txt and save it on your desktop.
  • Save any work you have open, and close all programs.
  • Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.
    1p8eDnI.gif
  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Attach that file to your next reply.
 

Attachments

Just tried with installation and reboot of server. It's still the same error, 0x87D00324(-2016410844) - Which translates into "The application was not detected after installation completed."
 
1. Right-click the Start button and click Command Prompt (administrator).
2. A User Account Control dialog may come up asking for approval. If it does go ahead and allow.
3. A command prompt window will open. Copy and paste the following into the command-prompt and hit enter.
pnputil /enum-drivers > "%USERPROFILE%\desktop\drivers.txt"
4. After the command runs there will be a file on your desktop named drivers.txt.
5. Attach this file to your next reply.
 
1. Right-click the Start button and click Command Prompt (administrator).
2. A User Account Control dialog may come up asking for approval. If it does go ahead and allow.
3. A command prompt window will open. Copy and paste the following into the command-prompt and hit enter.
pnputil -e > "%USERPROFILE%\desktop\drivers.txt"
4. After the command runs there will be a file on your desktop named drivers.txt.
5. Attach this file to your next reply.
 
There is a problem with one of the printer drivers, probably either Canon or Xerox.
Start with uninstalling all Canon drivers.
Restart the machine when done.
Next, try to install KB5016683 only and report the result.
If it fails attach the file cbs.log to your next reply.
 
Uninstalled Canon printer drivers and installed KB5016683 Friday. Server got rebooted same night.
Still same error, 0x87D00324(-2016410844).
CBS
 
Open an elevated PowerShell window.
Copy and paste following command into it, then press enter.
Get-PrinterDriver | Format-List | Out-File .\pd.txt

This will create a file called pd.txt in the folder C:\Windows\System32.
Attach that file to your next reply.
 
There is a problem with the printer driver "Microsoft XPS Document Writer v4".
Does that work or not ?

You may re-install the Canon printer drivers.
 
Should that be uninstalled just as the canon drivers?
Click to expand...
Not yet. Please report if it works normal or not.
 
Uninstall the printer "Microsoft XPS Document Writer v4", restart the machine and install the printer "Microsoft XPS Document Writer v4" again.
Does it work normal now ?
 
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