Q qtph Member Joined Aug 4, 2024 Posts 5 Aug 4, 2024 #1 step 1 - no errors, step 2 - completed, step 3 - no errors in log, all answers are None, step 4 - attached. I tried to follow steps found on different forums, including microsoft but no changes. Please advise. Attachments CBS.zip 9.6 MB · Views: 6
step 1 - no errors, step 2 - completed, step 3 - no errors in log, all answers are None, step 4 - attached. I tried to follow steps found on different forums, including microsoft but no changes. Please advise.
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 13,410 Location The Netherlands Sep 1, 2024 #3 Hi and welcome to Sysnative, Please provide a copy of the COMPONENTS hive. Upload your COMPONENTS hive. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file. Please copy this file to your desktop. Note: If you receive an error that this file is in-use, simply reboot your computer and try again. Right-click on this file on your desktop and select Send To > Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop. If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.
Hi and welcome to Sysnative, Please provide a copy of the COMPONENTS hive. Upload your COMPONENTS hive. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file. Please copy this file to your desktop. Note: If you receive an error that this file is in-use, simply reboot your computer and try again. Right-click on this file on your desktop and select Send To > Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop. If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.
Q qtph Member Joined Aug 4, 2024 Posts 5 Sep 2, 2024 #4 Here is COMPONENTS.ZIP as requested. Attachments COMPONENTS.zip 17.8 MB · Views: 2
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 13,410 Location The Netherlands Sep 3, 2024 #5 Hi, Here's the first fix. Download SFCFix and save it to your desktop. Warning: This fix was written specifically for this system. Do not run this fix on another system. Save any work you have open, and close all programs. Download the attachment SFCFix.zip and save it to your desktop. Drag the SFCFix.zip file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Post the logfile (SFCFix.txt) as attachment in your next reply. Afterwards attempt to update update. If it fails attach a new copy of the CBS logs. Attachments SFCFix.zip 1.6 MB · Views: 1
Hi, Here's the first fix. Download SFCFix and save it to your desktop. Warning: This fix was written specifically for this system. Do not run this fix on another system. Save any work you have open, and close all programs. Download the attachment SFCFix.zip and save it to your desktop. Drag the SFCFix.zip file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Post the logfile (SFCFix.txt) as attachment in your next reply. Afterwards attempt to update update. If it fails attach a new copy of the CBS logs.
Q qtph Member Joined Aug 4, 2024 Posts 5 Sep 6, 2024 #6 SFCFix.txt as requested. Attachments SFCFix.txt 66.6 KB · Views: 1
Q qtph Member Joined Aug 4, 2024 Posts 5 Sep 6, 2024 #7 Did not help, CBS attaced as requested. Attachments CBS.zip 5.9 MB · Views: 1
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 13,410 Location The Netherlands Sep 7, 2024 #8 Hi, Here's the next fix. Step 1. Warning: This fix was written specifically for this system. Do not run this fix on another system. Save any work you have open, and close all programs. Download the attachment SFCFix.zip and save it to your desktop. Drag the SFCFix.zip file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Post the logfile (SFCFix.txt) as attachment in your next reply. Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log. Code: DISM /online /cleanup-image /RestoreHealth Attachments SFCFix.zip 668.2 KB · Views: 0
Hi, Here's the next fix. Step 1. Warning: This fix was written specifically for this system. Do not run this fix on another system. Save any work you have open, and close all programs. Download the attachment SFCFix.zip and save it to your desktop. Drag the SFCFix.zip file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Post the logfile (SFCFix.txt) as attachment in your next reply. Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log. Code: DISM /online /cleanup-image /RestoreHealth