[SOLVED] Windows Server 2019 update issue

highlandbull · Jul 8, 2024

Hi Everyone,

I have a windows server that wont update fails everytime with 0x800F0985.
Have attached cbs log and dism.

Any help is really appreciated.

highlandbull · Jul 8, 2024

components scanner report also

highlandbull · Jul 12, 2024

I feel this is the issue any help here would be really appreciated.

CBS Enumerating Foundation package: Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~10.0.17763.1, this could be slow
2024-07-12 09:02:20, Info CBS Repr: Not able to find replacement file for component amd64_microsoft-windows-s..y-spp-plugin-common_31bf3856ad364e35_10.0.17763.5202_none_10a880be58254bde, file r\sppobjs.dll from any local source
2024-07-12 09:02:20, Info CBS Repr: Not able to find replacement file for component wow64_microsoft-windows-wmi-core_31bf3856ad364e35_10.0.17763.5458_none_112f33d225cd9ddd, file r\WMIMigrationPlugin.dll from any local source
2024-07-12 09:02:20, Info CBS Repr: Not able to find replacement file for component amd64_microsoft-windows-b..ore-bootmanager-efi_31bf3856ad364e35_10.0.17763.4644_none_d4f1285a6e44d1e7, file r\bootmgr.efi from any local source
2024-07-12 09:02:20, Info CBS Repr: Not able to find replacement file for component amd64_microsoft-windows-directcomposition_31bf3856ad364e35_10.0.17763.5122_none_eb191fbc138126b6, file r\dcomp.dll from any local source
2024-07-12 09:02:20, Info CBS Repr: Not able to find replacement file for component wow64_microsoft-windows-wmi-core_31bf3856ad364e35_10.0.17763.4720_none_110c778a25e7db7c, file r\WMIMigrationPlugin.dll from any local source
2024-07-12 09:02:20, Info CBS Exec: Download qualification evaluation, business scenario: Manual Corruption Repair
2024-07-12 09:02:20, Info CBS Exec: Clients specified using Windows Update.
2024-07-12 09:02:20, Info CBS Repr: Add missing payload:amd64_microsoft-windows-s..y-spp-plugin-common_31bf3856ad364e35_10.0.17763.5202_none_10a880be58254bde\r\sppobjs.dll
2024-07-12 09:02:20, Info CBS Repr: Add missing payload:wow64_microsoft-windows-wmi-core_31bf3856ad364e35_10.0.17763.5458_none_112f33d225cd9ddd\r\WMIMigrationPlugin.dll
2024-07-12 09:02:20, Info CBS Repr: Add missing payload:amd64_microsoft-windows-b..ore-bootmanager-efi_31bf3856ad364e35_10.0.17763.4644_none_d4f1285a6e44d1e7\r\bootmgr.efi
2024-07-12 09:02:20, Info CBS Repr: Add missing payload:amd64_microsoft-windows-directcomposition_31bf3856ad364e35_10.0.17763.5122_none_eb191fbc138126b6\r\dcomp.dll
2024-07-12 09:02:20, Info CBS Repr: Add missing payload:wow64_microsoft-windows-wmi-core_31bf3856ad364e35_10.0.17763.4720_none_110c778a25e7db7c\r\WMIMigrationPlugin.dll
2024-07-12 09:02:20, Info CBS FC: Calling Download on WUClient Acquirer
2024-07-12 09:02:20, Info CBS FC: Calling WindowsUpdateDownloadFromUUP
2024-07-12 09:02:20, Info CBS FC: WULib Mode Complete: [0]

highlandbull · Jul 16, 2024

Could anyone assist please

Maxstar · Jul 16, 2024

Hi and welcome to Sysnative,

Upload your COMPONENTS hive.

Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
Right-click on this file on your desktop and select Send To > Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.

Upload a copy of the CBS folder

Open Windows Explorer and browse to the C:\Windows\Logs folder.
Right-click on the CBS folder and choose Send to > Compressed (zipped) folder.
Now the message will appear, "Windows cannot create the Compressed (zipped) Folder here. Do you want it to be placed on the desktop instead?"
Click on the Yes button here.

Attach the file CBS.zip to your next reply. If the file is too large to attach, upload the CBS.zip file to www.wetransfer.com and post the link in your next reply.

highlandbull · Jul 16, 2024

Hello,

Appreciate the reply, I have attached the cbs and component files below.

Thanks

Maxstar · Jul 16, 2024

Hi,

Step 1. Download

SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

Save any work you have open, and close all programs.
Download the attachment SFCFix.zip and save it to your desktop.
Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

Code:

DISM /online /cleanup-image /RestoreHealth

highlandbull · Jul 16, 2024

This worked you sir are an absolute hero.

Thank you very much

Maxstar · Jul 16, 2024

Hi,

You're welcome. So everything is up-to-date now after running the last fix?

highlandbull · Jul 16, 2024

The failing update has now installed. So thank you

Maxstar · Jul 16, 2024

You're welcome again and glad I could help...

highlandbull · Jul 17, 2024

Sorry to be the bearer of bad news the updates failed to install after restart. Attached recent CBS

Maxstar · Jul 17, 2024

Hi,

Step 1.
Warning: This fix was written specifically for this system. Do not run this fix on another system.

Save any work you have open, and close all programs.
Download the attachment SFCFix.zip and save it to your desktop.
Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

Code:

DISM /online /cleanup-image /RestoreHealth

highlandbull · Jul 23, 2024

Perfect this has solved the issue.

Thanks

Maxstar · Jul 23, 2024

You're welcome. Glad to hear the issue has been resolved...

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[SOLVED] Windows Server 2019 update issue

highlandbull

Active member

Attachments

highlandbull

Active member

Attachments

highlandbull

Active member

highlandbull

Active member

Maxstar

Windows Update Moderator, Security Analyst

highlandbull

Active member

Attachments

Maxstar

Windows Update Moderator, Security Analyst

Attachments

highlandbull

Active member

Maxstar

Windows Update Moderator, Security Analyst

highlandbull

Active member

Maxstar

Windows Update Moderator, Security Analyst

highlandbull

Active member

Attachments

Maxstar

Windows Update Moderator, Security Analyst

Attachments

highlandbull

Active member

Maxstar

Windows Update Moderator, Security Analyst