Windows Server 2019 won't install Cumulative Monthly updates

[dark-horse]

I have one Windows Server 2019 that is having issues with cumulative updates. It seems to install other minor updates ok such as AV and driver updates. It started last month when I was unable to install the November cumulative update KB5046615 and then again, this month I have been unable to install the latest December KB5048661 cumulative update. I get the error 0x800F0982.

Event Log shows:
Installation Failure: Windows failed to install the following update with error 0x800F0982: 2024-12 Cumulative Update for Windows Server 2019 (1809) for x64-based Systems (KB5048661).

 

[Windows Update Bot]

Hi @dark-horse,

Welcome to Sysnative Forums!

If you haven't already, please review the posting instructions here, and attach the requested log files. Without log files, our helpers will not be able to assist, and this will slow down fixing your machine.

If logs have been already been provided, our team of volunteers will analyse the provided log files to build a fix for your system. Please be aware that this may take several days from your initial post, due to the high volume of threads that we receive.


- Sysnative Windows Update Team