Windows Update 0x800700c1 error

[kropq]

Hello Sysnative,

I am looking for help with a Windows Update problem - error 0x800700c1
The PC runs Windows 11 version 22H2, OS Build 22621.819

I have tried many things (SFC, DISM) but to no success.

This forum has the most detailed instructions about these problems I have found on the net and hoping someone can help!


Issue:
When I try to run Windows update, it doesn't work and gives error 0x800700c1 in 3 updates:
1. KB5044033
2. KB5012170
3. Windows 11 22H2
I have tried install it manually but with no success.


Step 1: Run SFC Scan
This does not run and says the following:

C:\Users\Administrator>sfc /scannow

Windows Resource Protection could not start the repair service.

Step 2: DISM
This also does not run -- gives Error 193 (see below).
DISM.log is attached.

C:\Users\Administrator>Dism /Online /Cleanup-Image /RestoreHealth

Deployment Image Servicing and Management tool
Version: 10.0.22621.1

Image Version: 10.0.22621.819

[===========================84.9%=================         ]
[===========================86.0%=================         ]
[===========================87.0%==================        ]
[===========================88.1%===================       ]
[===========================89.1%===================       ]
[===========================90.2%====================      ]
[===========================91.2%====================      ]
[==========================100.0%==========================]
Error: 0x800f0907

DISM failed. No operation was performed.
For more information, review the log file.

The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log

Step 3: ComponentsScanner
This was run with warnings.
I uploaded the results to Sysnative and ComponentsScanner.txt is attached.


Step 4: Export CBS folder
Attached


Thanks for helping.

 

[Windows Update Bot]

Hi @kropq,

Welcome to Sysnative Forums!

If you haven't already, please review the posting instructions here, and attach the requested log files. Without log files, our helpers will not be able to assist, and this will slow down fixing your machine.

If logs have been already been provided, our team of volunteers will analyse the provided log files to build a fix for your system. Please be aware that this may take several days from your initial post, due to the high volume of threads that we receive.


- Sysnative Windows Update Team

 

[Maxstar]

Hi and welcome to Sysnative,

Step 1. Download

SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

DISM /online /cleanup-image /RestoreHealth

 

[kropq]

Thank you for your reply.
I did what you wrote and dism command still not working.

C:\Users\Administrator>dism /online /cleanup-image /restorehealth

Deployment Image Servicing and Management tool
Version: 10.0.22621.1

Image Version: 10.0.22621.819

[==========================100.0%==========================]
Error: 0x800f0907

DISM failed. No operation was performed.
For more information, review the log file.

The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log

I've tried to run sfc /scannow and it worked but with errors

C:\Users\Administrator>sfc /scannow

Beginning system scan.  This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection found corrupt files but was unable to fix some of them.
For online repairs, details are included in the CBS log file located at
windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log. For offline
repairs, details are included in the log file provided by the /OFFLOGFILE flag.

CBS.log and SFCFix.txt attached. I also added dism.log just in case.
Thank You for your time!

 

[Maxstar]

Here's the next fix.

Step 1.
Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

DISM /online /cleanup-image /RestoreHealth

 

[kropq]

Hey,
still same problem with dism

C:\Users\Administrator>dism /online /cleanup-image /restorehealth

Deployment Image Servicing and Management tool
Version: 10.0.22621.1

Image Version: 10.0.22621.819

[==========================100.0%==========================]
Error: 0x800f0907

DISM failed. No operation was performed.
For more information, review the log file.

The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log

New files attached.

 

[Maxstar]

Here's the next fix:

Step 1.
Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

DISM /online /cleanup-image /RestoreHealth

 

[kropq]

Everything worked. DISM worked and the computer updated without any problems.
You rule!
Thank you for your help and time!

Edit:
The big update failed. It downloaded 100% and installed as well. A prompt to restart the computer appeared. After writing the success post, I checked the update service for new updates and a message was displayed:
Windows 11, version 22H2 - error 0x80246007

 

[Maxstar]

Please attach the lates CBS logs as well as the WindowsUpdate log.

Upload a copy of the CBS folder

• Open Windows Explorer and browse to the C:\Windows\Logs folder.
• Right-click on the CBS folder and choose Send to > Compressed (zipped) folder.
• Now the message will appear, "Windows cannot create the Compressed (zipped) Folder here. Do you want it to be placed on the desktop instead?"
• Click on the Yes button here.

• Attach the file CBS.zip to your next reply. If the file is too large to attach, upload the CBS.zip file to www.wetransfer.com and post the link in your next reply.

Export the Windows Update log

• Right-click on the Start button and click Windows PowerShell (Admin).
• Copy and paste the following command into it, press enter afterwards

Get-WindowsUpdateLog

• Wait for the message "WindowsUpdate.log written to C:\Users\<username>\Desktop\WindowsUpdate.log".
• Attach the logfile WindowsUpdate.log to your next reply.

 

[kropq]

Done, files attached.

 

[Maxstar]

Hi,

Open an elevated command prompt and run the following commands.

net stop wuauserv
net stop bits
ren %systemroot%\SoftwareDistribution SoftwareDistribution.old
net start wuauserv
net start bits

Afterwards try to download the latest updates again.