Windows update error 0x80071a91 on Server 2019

gheil92 · Aug 16, 2022

Good morning,

Having some issues with Windows update on a Windows 2019 VM. Nothing I've tried so far has resolved the issue. I'd greatly appreciate any assistance with this issue.

So far, I've tried:
1. SFC scan
2. DISM scan
3. Renaming caroot2 and Software Distribution folders
4. Resetting FSRM service (fsutil resource setautoreset true C:\)
5. Resetting all Windows update components
6. Running the SFCFix found here

I've probably tried more things, to be honest, but I've gone through so many possible resolutions that I'm basically at my last legs here. I attached the CBS logs from the most recent failure with this error code.

Appreciate any and all assistance.

x BlueRobot · Aug 25, 2022

Rich (BB code):

2022-08-12 10:06:28, Info                  CSI    00000007 Hashes for file member [l:27]'MSFT_MpComputerStatus.cdxml' do not match.
 Expected: {l:32 ml:4096 b:250a58b9ec6c327e7d165cecbdbae0b1fdca203cd342dba12616527b47a44486}.
 Actual: {l:32 b:cbfca6cb14b5a84f5bd30cbc9b05f008f4916e54a33a513fcedf8bff90002f5d}.
2022-08-12 10:06:28, Info                  CSI    00000008 Warning: Unable to repair payload file ([l:27]'MSFT_MpComputerStatus.cdxml') for component ([l:98 ml:140]'amd64_windows-defender-management-powershell_31bf3856ad364e35_10.0.17763.831_none_5892c02f26f780e5') from backups directory with disposition (2). A backup file may not exist or may be corrupt. Falling back to WU.
2022-08-12 10:06:28, Info                  CSI    00000009 Hashes for file member [l:19]'MSFT_MpThreat.cdxml' do not match.
 Expected: {l:32 ml:4096 b:ae595236832a3884d2aa3f913454ac6ff4c735f55e819c7f391c94b653281f92}.
 Actual: {l:32 b:dd2decdbc6ec0357ddbd952ad3c29c0a05fc7368badb377648bb8f0964eedeec}.
2022-08-12 10:06:28, Info                  CSI    0000000a Warning: Unable to repair payload file ([l:19]'MSFT_MpThreat.cdxml') for component ([l:98 ml:140]'amd64_windows-defender-management-powershell_31bf3856ad364e35_10.0.17763.831_none_5892c02f26f780e5') from backups directory with disposition (2). A backup file may not exist or may be corrupt. Falling back to WU.
2022-08-12 10:06:28, Info                  CSI    0000000b Hashes for file member [l:26]'MSFT_MpThreatCatalog.cdxml' do not match.
 Expected: {l:32 ml:4096 b:106d459542c3ec7dd9b7e545d74a4a98f0ad74c7db6a1333cfcd9168e2a3c076}.
 Actual: {l:32 b:ff8bbde3d74745abc4b8bef6278c46bd9bba05c2e61f0eb033787443cde80f44}.
2022-08-12 10:06:28, Info                  CSI    0000000c Warning: Unable to repair payload file ([l:26]'MSFT_MpThreatCatalog.cdxml') for component ([l:98 ml:140]'amd64_windows-defender-management-powershell_31bf3856ad364e35_10.0.17763.831_none_5892c02f26f780e5') from backups directory with disposition (2). A backup file may not exist or may be corrupt. Falling back to WU.
2022-08-12 10:06:28, Info                  CSI    0000000d Hashes for file member [l:28]'MSFT_MpThreatDetection.cdxml' do not match.
 Expected: {l:32 ml:4096 b:a19bf000eb950ddd8438c30562c0fa6f3c0848432f55a219ef3d79b302aa6cf1}.
 Actual: {l:32 b:3c082a55cd0e2d835764bb55c35292277b3c3a7a909543123a9b75bddf7ef20f}.
2022-08-12 10:06:28, Info                  CSI    0000000e Warning: Unable to repair payload file ([l:28]'MSFT_MpThreatDetection.cdxml') for component ([l:98 ml:140]'amd64_windows-defender-management-powershell_31bf3856ad364e35_10.0.17763.831_none_5892c02f26f780e5') from backups directory with disposition (2). A backup file may not exist or may be corrupt. Falling back to WU.
2022-08-12 10:06:28, Info                  CSI    0000000f Hashes for file member [l:23]'MSFT_MpPreference.cdxml' do not match.
 Expected: {l:32 ml:4096 b:8bbe2742d4284d6a9578cada99243b282e6be6df9a6f796d19e6e72eafa1e382}.
 Actual: {l:32 b:dd557986b51074f3e4b7d5c0923903bf10ba919a1235605f5cba8a49b05ef07d}.
2022-08-12 10:06:28, Info                  CSI    00000010 Warning: Unable to repair payload file ([l:23]'MSFT_MpPreference.cdxml') for component ([l:98 ml:140]'amd64_windows-defender-management-powershell_31bf3856ad364e35_10.0.17763.831_none_5892c02f26f780e5') from backups directory with disposition (2). A backup file may not exist or may be corrupt. Falling back to WU.
2022-08-12 10:06:28, Info                  CSI    00000011 Hashes for file member [l:17]'MSFT_MpScan.cdxml' do not match.
 Expected: {l:32 ml:4096 b:a27630566684ee79af41ac68dc70bbdbffc968b2489aa16be0d0fa0e0eccf0c8}.
 Actual: {l:32 b:52a143a0bcb954c7ec8b35044ef9284055c75e7e2fe316cbaa120d665c06b1a7}.
2022-08-12 10:06:28, Info                  CSI    00000012 Warning: Unable to repair payload file ([l:17]'MSFT_MpScan.cdxml') for component ([l:98 ml:140]'amd64_windows-defender-management-powershell_31bf3856ad364e35_10.0.17763.831_none_5892c02f26f780e5') from backups directory with disposition (2). A backup file may not exist or may be corrupt. Falling back to WU.
2022-08-12 10:06:28, Info                  CSI    00000013 Hashes for file member [l:20]'MSFT_MpWDOScan.cdxml' do not match.
 Expected: {l:32 ml:4096 b:80ddeca09c6c85cde406bd9352c24cb6ca58ab17062159713f0591c46fa7b9fd}.
 Actual: {l:32 b:064d8c62e1d613524ab6f414d4906ba77d8eefc4ba2bae3ac796b3332b1681ec}.
2022-08-12 10:06:28, Info                  CSI    00000014 Warning: Unable to repair payload file ([l:20]'MSFT_MpWDOScan.cdxml') for component ([l:98 ml:140]'amd64_windows-defender-management-powershell_31bf3856ad364e35_10.0.17763.831_none_5892c02f26f780e5') from backups directory with disposition (2). A backup file may not exist or may be corrupt. Falling back to WU.
2022-08-12 10:06:29, Info                  CSI    00000015 Hashes for file member [l:22]'MSFT_MpSignature.cdxml' do not match.
 Expected: {l:32 ml:4096 b:dbb84a0489a5dfeecb4e850412aabb72e725e5f89319d9e158a8baa9be6470da}.
 Actual: {l:32 b:956a869d006ef2b477e146835befea9e9da6af260506389e79ce8a669906f0b3}.
2022-08-12 10:06:29, Info                  CSI    00000016 Warning: Unable to repair payload file ([l:22]'MSFT_MpSignature.cdxml') for component ([l:98 ml:140]'amd64_windows-defender-management-powershell_31bf3856ad364e35_10.0.17763.831_none_5892c02f26f780e5') from backups directory with disposition (2). A backup file may not exist or may be corrupt. Falling back to WU.
2022-08-12 10:06:29, Info                  CSI    00000017 Hashes for file member [l:13]'Defender.psd1' do not match.
 Expected: {l:32 ml:4096 b:1b1971fcbdc0abc871748d7409c696bb509c4ede12b0c748af0af96e629961b7}.
 Actual: {l:32 b:b096112fba4e3abcde87ad6dfc843c7e2d74fb469125a00404e12fbe5f054ecb}.

SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Download SFCFix.exe (by niemiro) and save this to your Desktop.
Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
Save any open documents and close all open windows.
On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
SFCFix will now process the script.
Upon completion, a file should be created on your Desktop: SFCFix.txt.
Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

gheil92 · Aug 29, 2022

Code:

SFCFix version 3.0.2.1 by niemiro.
Start time: 2022-08-29 10:08:16.204
Microsoft Windows Server 10 Build 17763 - amd64
Using .zip script file at C:\Users\Administrator\Desktop\SFCFix.zip [0]




PowerCopy::
Successfully took permissions for file or folder C:\Windows\WinSxS\amd64_windows-defender-management-powershell_31bf3856ad364e35_10.0.17763.831_none_5892c02f26f780e5\Defender.psd1
Successfully took permissions for file or folder C:\Windows\WinSxS\amd64_windows-defender-management-powershell_31bf3856ad364e35_10.0.17763.831_none_5892c02f26f780e5\MSFT_MpComputerStatus.cdxml
Successfully took permissions for file or folder C:\Windows\WinSxS\amd64_windows-defender-management-powershell_31bf3856ad364e35_10.0.17763.831_none_5892c02f26f780e5\MSFT_MpPreference.cdxml
Successfully took permissions for file or folder C:\Windows\WinSxS\amd64_windows-defender-management-powershell_31bf3856ad364e35_10.0.17763.831_none_5892c02f26f780e5\MSFT_MpScan.cdxml
Successfully took permissions for file or folder C:\Windows\WinSxS\amd64_windows-defender-management-powershell_31bf3856ad364e35_10.0.17763.831_none_5892c02f26f780e5\MSFT_MpSignature.cdxml
Successfully took permissions for file or folder C:\Windows\WinSxS\amd64_windows-defender-management-powershell_31bf3856ad364e35_10.0.17763.831_none_5892c02f26f780e5\MSFT_MpThreat.cdxml
Successfully took permissions for file or folder C:\Windows\WinSxS\amd64_windows-defender-management-powershell_31bf3856ad364e35_10.0.17763.831_none_5892c02f26f780e5\MSFT_MpThreatCatalog.cdxml
Successfully took permissions for file or folder C:\Windows\WinSxS\amd64_windows-defender-management-powershell_31bf3856ad364e35_10.0.17763.831_none_5892c02f26f780e5\MSFT_MpThreatDetection.cdxml
Successfully took permissions for file or folder C:\Windows\WinSxS\amd64_windows-defender-management-powershell_31bf3856ad364e35_10.0.17763.831_none_5892c02f26f780e5\MSFT_MpWDOScan.cdxml

Successfully copied file C:\Users\Administrator\AppData\Local\niemiro\Archive\amd64_windows-defender-management-powershell_31bf3856ad364e35_10.0.17763.831_none_5892c02f26f780e5\Defender.psd1 to C:\Windows\WinSxS\amd64_windows-defender-management-powershell_31bf3856ad364e35_10.0.17763.831_none_5892c02f26f780e5\Defender.psd1.
Successfully copied file C:\Users\Administrator\AppData\Local\niemiro\Archive\amd64_windows-defender-management-powershell_31bf3856ad364e35_10.0.17763.831_none_5892c02f26f780e5\MSFT_MpComputerStatus.cdxml to C:\Windows\WinSxS\amd64_windows-defender-management-powershell_31bf3856ad364e35_10.0.17763.831_none_5892c02f26f780e5\MSFT_MpComputerStatus.cdxml.
Successfully copied file C:\Users\Administrator\AppData\Local\niemiro\Archive\amd64_windows-defender-management-powershell_31bf3856ad364e35_10.0.17763.831_none_5892c02f26f780e5\MSFT_MpPreference.cdxml to C:\Windows\WinSxS\amd64_windows-defender-management-powershell_31bf3856ad364e35_10.0.17763.831_none_5892c02f26f780e5\MSFT_MpPreference.cdxml.
Successfully copied file C:\Users\Administrator\AppData\Local\niemiro\Archive\amd64_windows-defender-management-powershell_31bf3856ad364e35_10.0.17763.831_none_5892c02f26f780e5\MSFT_MpScan.cdxml to C:\Windows\WinSxS\amd64_windows-defender-management-powershell_31bf3856ad364e35_10.0.17763.831_none_5892c02f26f780e5\MSFT_MpScan.cdxml.
Successfully copied file C:\Users\Administrator\AppData\Local\niemiro\Archive\amd64_windows-defender-management-powershell_31bf3856ad364e35_10.0.17763.831_none_5892c02f26f780e5\MSFT_MpSignature.cdxml to C:\Windows\WinSxS\amd64_windows-defender-management-powershell_31bf3856ad364e35_10.0.17763.831_none_5892c02f26f780e5\MSFT_MpSignature.cdxml.
Successfully copied file C:\Users\Administrator\AppData\Local\niemiro\Archive\amd64_windows-defender-management-powershell_31bf3856ad364e35_10.0.17763.831_none_5892c02f26f780e5\MSFT_MpThreat.cdxml to C:\Windows\WinSxS\amd64_windows-defender-management-powershell_31bf3856ad364e35_10.0.17763.831_none_5892c02f26f780e5\MSFT_MpThreat.cdxml.
Successfully copied file C:\Users\Administrator\AppData\Local\niemiro\Archive\amd64_windows-defender-management-powershell_31bf3856ad364e35_10.0.17763.831_none_5892c02f26f780e5\MSFT_MpThreatCatalog.cdxml to C:\Windows\WinSxS\amd64_windows-defender-management-powershell_31bf3856ad364e35_10.0.17763.831_none_5892c02f26f780e5\MSFT_MpThreatCatalog.cdxml.
Successfully copied file C:\Users\Administrator\AppData\Local\niemiro\Archive\amd64_windows-defender-management-powershell_31bf3856ad364e35_10.0.17763.831_none_5892c02f26f780e5\MSFT_MpThreatDetection.cdxml to C:\Windows\WinSxS\amd64_windows-defender-management-powershell_31bf3856ad364e35_10.0.17763.831_none_5892c02f26f780e5\MSFT_MpThreatDetection.cdxml.
Successfully copied file C:\Users\Administrator\AppData\Local\niemiro\Archive\amd64_windows-defender-management-powershell_31bf3856ad364e35_10.0.17763.831_none_5892c02f26f780e5\MSFT_MpWDOScan.cdxml to C:\Windows\WinSxS\amd64_windows-defender-management-powershell_31bf3856ad364e35_10.0.17763.831_none_5892c02f26f780e5\MSFT_MpWDOScan.cdxml.

Successfully restored ownership for C:\Windows\WinSxS\amd64_windows-defender-management-powershell_31bf3856ad364e35_10.0.17763.831_none_5892c02f26f780e5\Defender.psd1
Successfully restored permissions on C:\Windows\WinSxS\amd64_windows-defender-management-powershell_31bf3856ad364e35_10.0.17763.831_none_5892c02f26f780e5\Defender.psd1
Successfully restored ownership for C:\Windows\WinSxS\amd64_windows-defender-management-powershell_31bf3856ad364e35_10.0.17763.831_none_5892c02f26f780e5\MSFT_MpComputerStatus.cdxml
Successfully restored permissions on C:\Windows\WinSxS\amd64_windows-defender-management-powershell_31bf3856ad364e35_10.0.17763.831_none_5892c02f26f780e5\MSFT_MpComputerStatus.cdxml
Successfully restored ownership for C:\Windows\WinSxS\amd64_windows-defender-management-powershell_31bf3856ad364e35_10.0.17763.831_none_5892c02f26f780e5\MSFT_MpPreference.cdxml
Successfully restored permissions on C:\Windows\WinSxS\amd64_windows-defender-management-powershell_31bf3856ad364e35_10.0.17763.831_none_5892c02f26f780e5\MSFT_MpPreference.cdxml
Successfully restored ownership for C:\Windows\WinSxS\amd64_windows-defender-management-powershell_31bf3856ad364e35_10.0.17763.831_none_5892c02f26f780e5\MSFT_MpScan.cdxml
Successfully restored permissions on C:\Windows\WinSxS\amd64_windows-defender-management-powershell_31bf3856ad364e35_10.0.17763.831_none_5892c02f26f780e5\MSFT_MpScan.cdxml
Successfully restored ownership for C:\Windows\WinSxS\amd64_windows-defender-management-powershell_31bf3856ad364e35_10.0.17763.831_none_5892c02f26f780e5\MSFT_MpSignature.cdxml
Successfully restored permissions on C:\Windows\WinSxS\amd64_windows-defender-management-powershell_31bf3856ad364e35_10.0.17763.831_none_5892c02f26f780e5\MSFT_MpSignature.cdxml
Successfully restored ownership for C:\Windows\WinSxS\amd64_windows-defender-management-powershell_31bf3856ad364e35_10.0.17763.831_none_5892c02f26f780e5\MSFT_MpThreat.cdxml
Successfully restored permissions on C:\Windows\WinSxS\amd64_windows-defender-management-powershell_31bf3856ad364e35_10.0.17763.831_none_5892c02f26f780e5\MSFT_MpThreat.cdxml
Successfully restored ownership for C:\Windows\WinSxS\amd64_windows-defender-management-powershell_31bf3856ad364e35_10.0.17763.831_none_5892c02f26f780e5\MSFT_MpThreatCatalog.cdxml
Successfully restored permissions on C:\Windows\WinSxS\amd64_windows-defender-management-powershell_31bf3856ad364e35_10.0.17763.831_none_5892c02f26f780e5\MSFT_MpThreatCatalog.cdxml
Successfully restored ownership for C:\Windows\WinSxS\amd64_windows-defender-management-powershell_31bf3856ad364e35_10.0.17763.831_none_5892c02f26f780e5\MSFT_MpThreatDetection.cdxml
Successfully restored permissions on C:\Windows\WinSxS\amd64_windows-defender-management-powershell_31bf3856ad364e35_10.0.17763.831_none_5892c02f26f780e5\MSFT_MpThreatDetection.cdxml
Successfully restored ownership for C:\Windows\WinSxS\amd64_windows-defender-management-powershell_31bf3856ad364e35_10.0.17763.831_none_5892c02f26f780e5\MSFT_MpWDOScan.cdxml
Successfully restored permissions on C:\Windows\WinSxS\amd64_windows-defender-management-powershell_31bf3856ad364e35_10.0.17763.831_none_5892c02f26f780e5\MSFT_MpWDOScan.cdxml
PowerCopy:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 9 datablocks.
Finish time: 2022-08-29 10:08:23.239
Script hash: P6Lf+Ip+8Cm/EDReR6MuM08sgZseFpWJ5FfLvEIpoR4=
----------------------EOF-----------------------

Output of the SFCFix execution is pasted above. Thank you!

x BlueRobot · Aug 29, 2022

Could you please run the following command from an elevated command prompt:

Rich (BB code):

sfc /scannow

If it fails, then please attach the latest CBS log(s).

gheil92 · Aug 30, 2022

Seems to have failed again. Here's an upload of the latest CBS log that was generated. Thank you!

x BlueRobot · Sep 1, 2022

Let's try the following:

FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Download the attached fixlist.txt and save it to the Desktop.
Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
3. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
5. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.

gheil92 · Sep 1, 2022

Good afternoon,

Here are the contents of the Fixlog.txt generated by FRST64. Thank you!

Code:

Fix result of Farbar Recovery Scan Tool (x64) Version: 30-08-2022
Ran by Administrator (01-09-2022 13:52:35) Run:1
Running from C:\Users\Administrator\Desktop
Loaded Profiles: User & xCloudRecovery & Administrator
Boot Mode: Normal
==============================================

fixlist content:
*****************
Start::
cmd: sc config trustedinstaller start= auto
cmd: net start trustedinstaller
cmd: fsutil resource setautoreset true %SystemDrive%\
cmd: attrib -r -s -h %SystemRoot%\System32\Config\TxR\*
StartPowershell:
function Move-LockedFile
{
    param($path, $destination)

    $path = (Resolve-Path $path).Path
    $destination = $executionContext.SessionState.Path.GetUnresolvedProviderPathFromPSPath($destination)
 
    $MOVEFILE_DELAY_UNTIL_REBOOT = 0x00000004
    $MOVEFILE_REPLACE_EXISTING = 1

    $memberDefinition = @'
    [DllImport("kernel32.dll", SetLastError=true, CharSet=CharSet.Auto)]
    public static extern bool MoveFileEx(string lpExistingFileName, string lpNewFileName,
       int dwFlags);
'@
    $type = Add-Type -Name MoveFileUtils -MemberDefinition $memberDefinition -PassThru 
    $type::MoveFileEx($path, $destination, $MOVEFILE_DELAY_UNTIL_REBOOT + $MOVEFILE_REPLACE_EXISTING)
}

Get-ChildItem -path "$env:SystemRoot\system32\Config\TxR\." |
Foreach-Object {
  write-output $_.fullname
  Move-LockedFile -path $_.fullname "$env:SystemRoot\Temp\junk"
}
EndPowershell:
cmd: attrib -r -s -h %SystemRoot%\System32\SMI\Store\Machine\*
cmd: del /f /q %SystemRoot%\System32\SMI\Store\Machine\*.tm*
cmd: del /f /q %SystemRoot%\System32\SMI\Store\Machine\*.blf
cmd: del /f /q %SystemRoot%\System32\SMI\Store\Machine\*.regtrans-ms
EmptyTemp:
End::
*****************


========= sc config trustedinstaller start= auto =========

[SC] ChangeServiceConfig SUCCESS

========= End of CMD: =========


========= net start trustedinstaller =========

The Windows Modules Installer service is starting.
The Windows Modules Installer service was started successfully.


========= End of CMD: =========


========= fsutil resource setautoreset true %SystemDrive%\ =========

The operation completed successfully.

========= End of CMD: =========


========= attrib -r -s -h %SystemRoot%\System32\Config\TxR\* =========

0
========= End of CMD: =========


========= Powershell: =========

C:\Windows\system32\Config\TxR\{07349046-bcd0-11eb-b2fb-000c296cd92b}.TxR.0.regtrans-ms
True
C:\Windows\system32\Config\TxR\{07349046-bcd0-11eb-b2fb-000c296cd92b}.TxR.1.regtrans-ms
True
C:\Windows\system32\Config\TxR\{07349046-bcd0-11eb-b2fb-000c296cd92b}.TxR.2.regtrans-ms
True
C:\Windows\system32\Config\TxR\{07349046-bcd0-11eb-b2fb-000c296cd92b}.TxR.blf
True
C:\Windows\system32\Config\TxR\{142caebe-5bf7-11e9-b2d6-806e6f6e6963}.TxR.0.regtrans-ms
True
C:\Windows\system32\Config\TxR\{142caebe-5bf7-11e9-b2d6-806e6f6e6963}.TxR.1.regtrans-ms
True
C:\Windows\system32\Config\TxR\{142caebe-5bf7-11e9-b2d6-806e6f6e6963}.TxR.2.regtrans-ms
True
C:\Windows\system32\Config\TxR\{142caebe-5bf7-11e9-b2d6-806e6f6e6963}.TxR.blf
True
C:\Windows\system32\Config\TxR\{142caebf-5bf7-11e9-b2d6-806e6f6e6963}.TM.blf
True
C:\Windows\system32\Config\TxR\{142caebf-5bf7-11e9-b2d6-806e6f6e6963}.TMContainer00000000000000000001.regtrans-ms
True
C:\Windows\system32\Config\TxR\{142caebf-5bf7-11e9-b2d6-806e6f6e6963}.TMContainer00000000000000000002.regtrans-ms
True
C:\Windows\system32\Config\TxR\{1c379033-b8ad-11e8-aa21-e41d2d101530}.TxR.0.regtrans-ms
True
C:\Windows\system32\Config\TxR\{1c379033-b8ad-11e8-aa21-e41d2d101530}.TxR.1.regtrans-ms
True
C:\Windows\system32\Config\TxR\{1c379033-b8ad-11e8-aa21-e41d2d101530}.TxR.2.regtrans-ms
True
C:\Windows\system32\Config\TxR\{1c379033-b8ad-11e8-aa21-e41d2d101530}.TxR.blf
True
C:\Windows\system32\Config\TxR\{1c379034-b8ad-11e8-aa21-e41d2d101530}.TM.blf
True
C:\Windows\system32\Config\TxR\{1c379034-b8ad-11e8-aa21-e41d2d101530}.TMContainer00000000000000000001.regtrans-ms
True
C:\Windows\system32\Config\TxR\{1c379034-b8ad-11e8-aa21-e41d2d101530}.TMContainer00000000000000000002.regtrans-ms
True
C:\Windows\system32\Config\TxR\{2b7f919e-50c6-11e9-b2d3-000c29433340}.TxR.0.regtrans-ms
True
C:\Windows\system32\Config\TxR\{2b7f919e-50c6-11e9-b2d3-000c29433340}.TxR.1.regtrans-ms
True
C:\Windows\system32\Config\TxR\{2b7f919e-50c6-11e9-b2d3-000c29433340}.TxR.2.regtrans-ms
True
C:\Windows\system32\Config\TxR\{2b7f919e-50c6-11e9-b2d3-000c29433340}.TxR.blf
True
C:\Windows\system32\Config\TxR\{2ff624a7-8c7b-11e9-b2e0-000c296cd92b}.TxR.0.regtrans-ms
True
C:\Windows\system32\Config\TxR\{2ff624a7-8c7b-11e9-b2e0-000c296cd92b}.TxR.1.regtrans-ms
True
C:\Windows\system32\Config\TxR\{2ff624a7-8c7b-11e9-b2e0-000c296cd92b}.TxR.2.regtrans-ms
True
C:\Windows\system32\Config\TxR\{2ff624a7-8c7b-11e9-b2e0-000c296cd92b}.TxR.blf
True
C:\Windows\system32\Config\TxR\{36c42fec-fa79-11ea-b2eb-000c296cd92b}.TxR.0.regtrans-ms
True
C:\Windows\system32\Config\TxR\{36c42fec-fa79-11ea-b2eb-000c296cd92b}.TxR.1.regtrans-ms
True
C:\Windows\system32\Config\TxR\{36c42fec-fa79-11ea-b2eb-000c296cd92b}.TxR.2.regtrans-ms
True
C:\Windows\system32\Config\TxR\{36c42fec-fa79-11ea-b2eb-000c296cd92b}.TxR.blf
True
C:\Windows\system32\Config\TxR\{3d621fc2-502f-11e9-b2ce-000c29433340}.TxR.0.regtrans-ms
True
C:\Windows\system32\Config\TxR\{3d621fc2-502f-11e9-b2ce-000c29433340}.TxR.1.regtrans-ms
True
C:\Windows\system32\Config\TxR\{3d621fc2-502f-11e9-b2ce-000c29433340}.TxR.2.regtrans-ms
True
C:\Windows\system32\Config\TxR\{3d621fc2-502f-11e9-b2ce-000c29433340}.TxR.blf
True
C:\Windows\system32\Config\TxR\{4f9c8667-ee8d-11ec-b323-806e6f6e6963}.TxR.0.regtrans-ms
True
C:\Windows\system32\Config\TxR\{4f9c8667-ee8d-11ec-b323-806e6f6e6963}.TxR.1.regtrans-ms
True
C:\Windows\system32\Config\TxR\{4f9c8667-ee8d-11ec-b323-806e6f6e6963}.TxR.2.regtrans-ms
True
C:\Windows\system32\Config\TxR\{4f9c8667-ee8d-11ec-b323-806e6f6e6963}.TxR.blf
True
C:\Windows\system32\Config\TxR\{4f9c8668-ee8d-11ec-b323-806e6f6e6963}.TM.blf
True
C:\Windows\system32\Config\TxR\{4f9c8668-ee8d-11ec-b323-806e6f6e6963}.TMContainer00000000000000000001.regtrans-ms
True
C:\Windows\system32\Config\TxR\{4f9c8668-ee8d-11ec-b323-806e6f6e6963}.TMContainer00000000000000000002.regtrans-ms
True
C:\Windows\system32\Config\TxR\{7debd47f-b5da-11eb-b2f3-806e6f6e6963}.TxR.0.regtrans-ms
True
C:\Windows\system32\Config\TxR\{7debd47f-b5da-11eb-b2f3-806e6f6e6963}.TxR.1.regtrans-ms
True
C:\Windows\system32\Config\TxR\{7debd47f-b5da-11eb-b2f3-806e6f6e6963}.TxR.2.regtrans-ms
True
C:\Windows\system32\Config\TxR\{7debd47f-b5da-11eb-b2f3-806e6f6e6963}.TxR.3.regtrans-ms
True
C:\Windows\system32\Config\TxR\{7debd47f-b5da-11eb-b2f3-806e6f6e6963}.TxR.4.regtrans-ms
True
C:\Windows\system32\Config\TxR\{7debd47f-b5da-11eb-b2f3-806e6f6e6963}.TxR.5.regtrans-ms
True
C:\Windows\system32\Config\TxR\{7debd47f-b5da-11eb-b2f3-806e6f6e6963}.TxR.6.regtrans-ms
True
C:\Windows\system32\Config\TxR\{7debd47f-b5da-11eb-b2f3-806e6f6e6963}.TxR.7.regtrans-ms
True
C:\Windows\system32\Config\TxR\{7debd47f-b5da-11eb-b2f3-806e6f6e6963}.TxR.8.regtrans-ms
True
C:\Windows\system32\Config\TxR\{7debd47f-b5da-11eb-b2f3-806e6f6e6963}.TxR.9.regtrans-ms
True
C:\Windows\system32\Config\TxR\{7debd47f-b5da-11eb-b2f3-806e6f6e6963}.TxR.blf
True
C:\Windows\system32\Config\TxR\{7debd480-b5da-11eb-b2f3-806e6f6e6963}.TM.blf
True
C:\Windows\system32\Config\TxR\{7debd480-b5da-11eb-b2f3-806e6f6e6963}.TMContainer00000000000000000001.regtrans-ms
True
C:\Windows\system32\Config\TxR\{7debd480-b5da-11eb-b2f3-806e6f6e6963}.TMContainer00000000000000000002.regtrans-ms
True
C:\Windows\system32\Config\TxR\{806957d4-79bf-11eb-b2f0-000c296cd92b}.TxR.0.regtrans-ms
True
C:\Windows\system32\Config\TxR\{806957d4-79bf-11eb-b2f0-000c296cd92b}.TxR.1.regtrans-ms
True
C:\Windows\system32\Config\TxR\{806957d4-79bf-11eb-b2f0-000c296cd92b}.TxR.2.regtrans-ms
True
C:\Windows\system32\Config\TxR\{806957d4-79bf-11eb-b2f0-000c296cd92b}.TxR.blf
True
C:\Windows\system32\Config\TxR\{8ae1a0ce-50ce-11e9-b2d4-806e6f6e6963}.TxR.0.regtrans-ms
True
C:\Windows\system32\Config\TxR\{8ae1a0ce-50ce-11e9-b2d4-806e6f6e6963}.TxR.1.regtrans-ms
True
C:\Windows\system32\Config\TxR\{8ae1a0ce-50ce-11e9-b2d4-806e6f6e6963}.TxR.2.regtrans-ms
True
C:\Windows\system32\Config\TxR\{8ae1a0ce-50ce-11e9-b2d4-806e6f6e6963}.TxR.blf
True
C:\Windows\system32\Config\TxR\{8ae1a0cf-50ce-11e9-b2d4-806e6f6e6963}.TM.blf
True
C:\Windows\system32\Config\TxR\{8ae1a0cf-50ce-11e9-b2d4-806e6f6e6963}.TMContainer00000000000000000001.regtrans-ms
True
C:\Windows\system32\Config\TxR\{8ae1a0cf-50ce-11e9-b2d4-806e6f6e6963}.TMContainer00000000000000000002.regtrans-ms
True
C:\Windows\system32\Config\TxR\{8fd2fa59-0320-11ea-b2e5-806e6f6e6963}.TxR.0.regtrans-ms
True
C:\Windows\system32\Config\TxR\{8fd2fa59-0320-11ea-b2e5-806e6f6e6963}.TxR.1.regtrans-ms
True
C:\Windows\system32\Config\TxR\{8fd2fa59-0320-11ea-b2e5-806e6f6e6963}.TxR.2.regtrans-ms
True
C:\Windows\system32\Config\TxR\{8fd2fa59-0320-11ea-b2e5-806e6f6e6963}.TxR.blf
True
C:\Windows\system32\Config\TxR\{8fd2fa5a-0320-11ea-b2e5-806e6f6e6963}.TM.blf
True
C:\Windows\system32\Config\TxR\{8fd2fa5a-0320-11ea-b2e5-806e6f6e6963}.TMContainer00000000000000000001.regtrans-ms
True
C:\Windows\system32\Config\TxR\{8fd2fa5a-0320-11ea-b2e5-806e6f6e6963}.TMContainer00000000000000000002.regtrans-ms
True
C:\Windows\system32\Config\TxR\{944c2d71-4e61-11ea-b2e6-000c296cd92b}.TxR.0.regtrans-ms
True
C:\Windows\system32\Config\TxR\{944c2d71-4e61-11ea-b2e6-000c296cd92b}.TxR.1.regtrans-ms
True
C:\Windows\system32\Config\TxR\{944c2d71-4e61-11ea-b2e6-000c296cd92b}.TxR.2.regtrans-ms
True
C:\Windows\system32\Config\TxR\{944c2d71-4e61-11ea-b2e6-000c296cd92b}.TxR.blf
True
C:\Windows\system32\Config\TxR\{a95a2221-c767-11ea-b2ea-000c296cd92b}.TxR.0.regtrans-ms
True
C:\Windows\system32\Config\TxR\{a95a2221-c767-11ea-b2ea-000c296cd92b}.TxR.1.regtrans-ms
True
C:\Windows\system32\Config\TxR\{a95a2221-c767-11ea-b2ea-000c296cd92b}.TxR.2.regtrans-ms
True
C:\Windows\system32\Config\TxR\{a95a2221-c767-11ea-b2ea-000c296cd92b}.TxR.blf
True
C:\Windows\system32\Config\TxR\{b4f3c9e7-2d7b-11eb-b2ed-806e6f6e6963}.TxR.0.regtrans-ms
True
C:\Windows\system32\Config\TxR\{b4f3c9e7-2d7b-11eb-b2ed-806e6f6e6963}.TxR.1.regtrans-ms
True
C:\Windows\system32\Config\TxR\{b4f3c9e7-2d7b-11eb-b2ed-806e6f6e6963}.TxR.2.regtrans-ms
True
C:\Windows\system32\Config\TxR\{b4f3c9e7-2d7b-11eb-b2ed-806e6f6e6963}.TxR.blf
True
C:\Windows\system32\Config\TxR\{b4f3c9e8-2d7b-11eb-b2ed-806e6f6e6963}.TM.blf
True
C:\Windows\system32\Config\TxR\{b4f3c9e8-2d7b-11eb-b2ed-806e6f6e6963}.TMContainer00000000000000000001.regtrans-ms
True
C:\Windows\system32\Config\TxR\{b4f3c9e8-2d7b-11eb-b2ed-806e6f6e6963}.TMContainer00000000000000000002.regtrans-ms
True
C:\Windows\system32\Config\TxR\{b94a1a44-378e-11e9-b2c3-000c29433340}.TxR.0.regtrans-ms
True
C:\Windows\system32\Config\TxR\{b94a1a44-378e-11e9-b2c3-000c29433340}.TxR.1.regtrans-ms
True
C:\Windows\system32\Config\TxR\{b94a1a44-378e-11e9-b2c3-000c29433340}.TxR.2.regtrans-ms
True
C:\Windows\system32\Config\TxR\{b94a1a44-378e-11e9-b2c3-000c29433340}.TxR.blf
True
C:\Windows\system32\Config\TxR\{c27f4539-4e64-11ea-b2e7-000c296cd92b}.TxR.0.regtrans-ms
True
C:\Windows\system32\Config\TxR\{c27f4539-4e64-11ea-b2e7-000c296cd92b}.TxR.1.regtrans-ms
True
C:\Windows\system32\Config\TxR\{c27f4539-4e64-11ea-b2e7-000c296cd92b}.TxR.2.regtrans-ms
True
C:\Windows\system32\Config\TxR\{c27f4539-4e64-11ea-b2e7-000c296cd92b}.TxR.blf
True
C:\Windows\system32\Config\TxR\{d68a4aec-96ce-11ea-b2e8-806e6f6e6963}.TxR.0.regtrans-ms
True
C:\Windows\system32\Config\TxR\{d68a4aec-96ce-11ea-b2e8-806e6f6e6963}.TxR.1.regtrans-ms
True
C:\Windows\system32\Config\TxR\{d68a4aec-96ce-11ea-b2e8-806e6f6e6963}.TxR.2.regtrans-ms
True
C:\Windows\system32\Config\TxR\{d68a4aec-96ce-11ea-b2e8-806e6f6e6963}.TxR.blf
True
C:\Windows\system32\Config\TxR\{d68a4aed-96ce-11ea-b2e8-806e6f6e6963}.TM.blf
True
C:\Windows\system32\Config\TxR\{d68a4aed-96ce-11ea-b2e8-806e6f6e6963}.TMContainer00000000000000000001.regtrans-ms
True
C:\Windows\system32\Config\TxR\{d68a4aed-96ce-11ea-b2e8-806e6f6e6963}.TMContainer00000000000000000002.regtrans-ms
True

========= End of Powershell: =========


========= attrib -r -s -h %SystemRoot%\System32\SMI\Store\Machine\* =========

0
========= End of CMD: =========


========= del /f /q %SystemRoot%\System32\SMI\Store\Machine\*.tm* =========

0
========= End of CMD: =========


========= del /f /q %SystemRoot%\System32\SMI\Store\Machine\*.blf =========

Could Not Find C:\Windows\System32\SMI\Store\Machine\*.blf

========= End of CMD: =========


========= del /f /q %SystemRoot%\System32\SMI\Store\Machine\*.regtrans-ms =========

Could Not Find C:\Windows\System32\SMI\Store\Machine\*.regtrans-ms

========= End of CMD: =========


=========== EmptyTemp: ==========

FlushDNS => completed
BITS transfer queue => 1572864 B
DOMStore, IE Recovery, AppCache, Feeds Cache, Thumbcache, IconCache => 46543546 B
Java, Discord, Steam htmlcache => 0 B
Windows/system/drivers => 8247908 B
Edge => 0 B
Chrome => 31865116 B
Firefox => 0 B
Opera => 0 B

Temp, IE cache, history, cookies, recent:
Default => 9216 B
ProgramData => 9216 B
Public => 9216 B
systemprofile => 9216 B
systemprofile32 => 9468 B
LocalService => 9468 B
NetworkService => 4719086 B
User => 4757973 B
xCloudRecovery => 4767189 B
Administrator => 80326280 B
cbos => 80369963 B
dlong => 86334331 B
jrenouf => 91854621 B
mdecan => 91875916 B
gheil => 91920150 B
icsadmin => 98959530 B

RecycleBin => 48104615 B
EmptyTemp: => 736.5 MB temporary data Removed.

================================


The system needed a reboot.

==== End of Fixlog 13:53:35 ====

x BlueRobot · Sep 4, 2022

Thanks, could you please try and run SFC again and then provide the CBS log if it fails?

gheil92 · Sep 6, 2022

SFC scan came back clean this time, with no integrity violations - is there anything else I need to do before trying to search for/install updates again? Thanks!

x BlueRobot · Sep 6, 2022

Please try and update again. If it fails then please provide the latest CBS logs.

gheil92 · Sep 6, 2022

It did fail again - attached is the latest CBS log. Thank you.

x BlueRobot · Sep 6, 2022

The .zip appears to be empty?

gheil92 · Sep 7, 2022

Oh - apologies for that. Here's a non-empty .zip.

gheil92 · Sep 7, 2022

Here's another one - this is larger and is from a fresh attempt at updating.

x BlueRobot · Sep 8, 2022

Unfortunately, it seems that they've ran into the same error again, interestingly it looks like the error only occurs when you actually attempt to update? Let's try the following steps:

Please run the FRST fix script from earlier in this thread - this ensure that any corrupt transaction files have been cleared
Please run DISM /Online /Cleanup-Image /RestoreHealth - I know you've attempted to run this in the past but just want to see if it finds anything or crashes with some more detailed information.
If DISM runs without any errors then please provide your COMPONENTS hive using the following instructions:

Retrieve Components Hive
1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
2. Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
4. The file will likely be too large to upload here so please upload to a file sharing service. Examples of services to upload to are Dropbox or OneDrive or WeTransfer and then just provide the link in your reply.

gheil92 · Sep 8, 2022

DISM was not able to complete - here's the log from that. Thanks.

And while that did fail, I'll link the COMPONENTS file here as well: https://icsdatainc-my.sharepoint.co...NFjP_y7rNoX58BQyns1KUsuVxtS-N6eN37fA?e=U8R7z4

x BlueRobot · Sep 8, 2022

Thanks, it seems like DISM failed for the same reason as why your updates are failing.

Please open a command prompt window and enter the following commands:

Rich (BB code):

dir %systemroot%\servicing\version /s
reg query "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Version"

Please post the output in your next post.

gheil92 · Sep 8, 2022

Code:

C:\Users\Administrator>dir %systemroot%\servicing\version /s
 Volume in drive C is OS
 Volume Serial Number is 945B-B2E4

 Directory of C:\Windows\servicing\version

05/16/2022  03:09 AM    <DIR>          .
05/16/2022  03:09 AM    <DIR>          ..
05/16/2022  03:09 AM    <DIR>          10.0.17763.2865
               0 File(s)              0 bytes

 Directory of C:\Windows\servicing\version\10.0.17763.2865

05/16/2022  03:09 AM    <DIR>          .
05/16/2022  03:09 AM    <DIR>          ..
09/15/2018  02:09 AM                 9 amd64_installed
09/15/2018  02:09 AM                 9 x86_installed
               2 File(s)             18 bytes

     Total Files Listed:
               2 File(s)             18 bytes
               5 Dir(s)  28,031,389,696 bytes free

Code:

C:\Users\Administrator>reg query "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Version"

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Version
    10.0.17763.2865    REG_EXPAND_SZ    %SystemRoot%\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.17763.2865_none_56bbe6f3993dfb16

x BlueRobot · Sep 8, 2022

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Download SFCFix.exe (by niemiro) and save this to your Desktop.
Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
Save any open documents and close all open windows.
On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
SFCFix will now process the script.
Upon completion, a file should be created on your Desktop: SFCFix.txt.
Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

Afterwards, please open an elevated command prompt and run the following command:

Rich (BB code):

sfc /scannow

If successful, then please follow these instructions:

Capture Process Monitor Trace
1. Download and run Process Monitor. Leave this running while you perform the next steps.
2. Try running DISM /Online /Cleanup-Image /RestoreHealth just like you have in the past.
3. Stop Process Monitor as soon as it fails. You can simply do this by clicking the square icon on the toolbar as shown below.

4. Select the File menu...Save... and save the file to your desktop. This is likely the default location. The name (unless changed) will be LogFile.PML. This is fine.
5. Zip up and provide the link to the LogFile.PML file as well as your CBS.log Examples of services to upload to are Dropbox or OneDrive or WeTransfer.

gheil92 · Sep 12, 2022

Here is the link to both the PML file and the CBS log: https://icsdatainc-my.sharepoint.co...ZLieD6VzpNzmkBZ-QGfV931e71-Yi5y9H-7Q?e=lM45W4
Thanks!

Windows update error 0x80071a91 on Server 2019

Member

Attachments

Administrator

Attachments

Member

Administrator

Member

Attachments

Administrator

Attachments

Member

Administrator

Member

Administrator

Member

Attachments

Administrator

Member

Attachments

Member

Attachments

Administrator

Member

Attachments

Administrator

Member

Administrator

Attachments

Member