Windows Update failing, SFC and DISM failing

[Maxstar]

Hi,

Follow these instructions to remove an update.

• Open the Start menu of Windows and type the command CMD
• When you see Command Prompt on the list, right-click on it and select Run as administrator.
• When command prompt opens, copy and paste the following command into it, then press enter.

wusa /uninstall /KB:5053598

• Let me know if it says it was successful or you get the message: The update KB5053598 is not installed on this computer.

 

[Muriel06]

I have the message "Update KB5053598 is not installed on this computer" below the screenshot

 

[Maxstar]

Download the

Farbar Recovery Scan Tool and save it to your Desktop:

Download the 64 bit version: - Farbar Recovery Scan Tool Link

• Open the startmenu and type the command cmd.
• After you find the Command Prompt, right click on it and select Run as Administrator.
• Copy and paste the following into the Command Prompt and press enter.

reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS

Right-click on the file FRST64.exe and choose Run as administrator.

• Copy and paste the following (code) into the Search box and click the Search Registry button.

KB5053598

• When the scan is complete, a message will display that SearchReg.txt is saved in the same folder FRST was started from.
• Post the logfile SearchReg.txt as attachment in your next reply.

 

[Muriel06]

Attached is the SearchReg.txt file
Do I do a
DISM /en ligne /cleanup-image /RestoreHealth

 

[Maxstar]

Step 1. Start the

Farbar Recovery Scan Tool again.

Warning: This script was written specifically for this system. Do not run this script on another system.

• Download the attachment fixlist.txt and save it to your desktop.
• Right-click on FRST64.exe and select "Run as administrator".
• Press the Fix button.
• If for some reason the tool needs a restart, please make sure you let the system restart normally.
• When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
• Post the logfile Fixlog.txt as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

DISM /online /cleanup-image /RestoreHealth

 

[Muriel06]

Still the same error. I restarted the server after performing the fix with FRST64.exe. After the restart, I ran the command as administrator:
DISM /online /cleanup-image /RestoreHealth

 

[Maxstar]

Hmm, please run the following command and copy paste the result in your next post.

DISM /online /cleanup-image /AnalyzeComponentStore

 

[Muriel06]

attached is a screenshot

 

[Maxstar]

Do you have full backups before removing Macrium Reflect with Revo and cleaning up the registry and restoring hive files after de BSODs?

 

[Muriel06]

Yes I have full backups of every day before and after 9/04 because after uninstalling Macrium, I reinstalled it, I have to leave all afternoon, I am back at the end of the day

 

[Maxstar]

Okay then I would restore the backup before removing Macrium Refelect with Revo. I would also like to advise against using Revo for removing backup and/or security software in combination with a REG cleanup. Both types of software are using protected drivers and components, when you use the regular uninstaller it may set tasks to remove components on reboot. When you use Revo with a 'deep clean' it may cause issues like BSODs as you have found out!

 

[Muriel06]

Thank you for your help Maxstar and especially thank you for the time you spent helping me. Could I get back to you regarding a scheduling issue with the Macrium Reflect software?

 

[Maxstar]

Yes, that's fine. But it might be better to start a new thread in the general help section: General Help & Information