[SOLVED] Windows update not working

[SenonDJ]

Suddenly windows 10 doesn't install updates....it gives me this error - There were some problems installing updates, but we'll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x800703f1)
I tried running SFC and DISM but those two don't work either,this is what cmd shows....
Microsoft Windows [Version 10.0.19044.1561]
(c) Microsoft Corporation. All rights reserved.

C:\WINDOWS\system32>DISM /Online /Cleanup-Image /RestoreHealth

Deployment Image Servicing and Management tool
Version: 10.0.19041.844

Image Version: 10.0.19044.1561

[== 3.8% ]
Error: 1009

The configuration registry database is corrupt.

The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log

C:\WINDOWS\system32>sfc /scannow

Beginning system scan. This process will take some time.


Windows Resource Protection could not perform the requested operation.

C:\WINDOWS\system32>

I checked the CBS log and it says something about a components file or something....i think that's corrupted so please can someone help or suggest any fixing measures.

 

[DR M]

Hello.

Welcome to Sysnative.

I will be assisting you regarding your computer's issues. Since I'm still in training in Windows Update, my fixes have to be approved first by a qualified Update Expert, so there may be a slight delay in my replies. Look at it as a good thing though, since you will have two people looking at your problem.

For now, please attach your CBS folder as instructed in Step 5 here.

 

[SenonDJ]

Hello.

Welcome to Sysnative.

I will be assisting you regarding your computer's issues. Since I'm still in training in Windows Update, my fixes have to be approved first by a qualified Update Expert, so there may be a slight delay in my replies. Look at it as a good thing though, since you will have two people looking at your problem.

For now, please attach your CBS folder as instructed in Step 5 here.

Here is the CBS file.
and I ran SFCfix and this is the log...
SFCFix version 3.0.2.1 by niemiro.
Start time: 2022-06-10 18:13:32.551
Microsoft Windows 10 Build 19044 - amd64
Not using a script file.




AutoAnalysis::
WARNING: Failed to check store directories with return code 1 and error code ERROR_FILE_NOT_FOUND. COMPONENTS hive may be corrupt.


WARNING: Components hive failed load test and may be corrupt.


WARNING: Components hive failed final reload test with error code ERROR_BADDB and may be corrupt.





SUMMARY: No corruptions were detected.
AutoAnalysis:: directive completed successfully.




Successfully processed all directives.



Failed to process registry database in location 1.
Failed to load registry hive C:\WINDOWS\System32\config\COMPONENTS into key HKEY_LOCAL_MACHINE\COMPONENTS with error code ERROR_BADDB.

Failed to process registry database in location 2 with error code ERROR_FILE_NOT_FOUND.
WARNING: Failed to process registry database in location 3 with error code ERROR_INVALID_HANDLE.
Failed to process registry database in location 4 with error code ERROR_INVALID_HANDLE.
Failed to process registry database in location 4 with error code ERROR_FILE_NOT_FOUND.
Failed to process registry database in location 4 with error code ERROR_FILE_NOT_FOUND.
Failed to process registry database in location 4 with error code ERROR_FILE_NOT_FOUND.


SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2022-06-10 18:15:54.832
----------------------EOF-----------------------

Its something to do with components hive

 

[DR M]

Hi, SenonDJ.

Thanks for the logs. Let's move on.

Run ComponentsScanner

Download ComponentsScanner and save it to your Desktop.

• Right-click ComponentsScanner.exe and select "Run as administrator", click Yes on the UAC (User Account Control) prompt which appears.
• Follow the on-screen instructions.
• When the following message appears "ComponentsScanner has detected the following issues that it is able to repair automatically.",
• press Y to perform the repair.
  
  
  
  
  
  
• Once complete, a report will be saved to your desktop called ComponentsScanner.txt.
• Post the logfile ComponentsScanner.txt as attachment into your next reply.

 

[SenonDJ]

Hi, SenonDJ.

Thanks for the logs. Let's move on.

Run ComponentsScanner

Download ComponentsScanner and save it to your Desktop.

• Right-click ComponentsScanner.exe and select "Run as administrator", click Yes on the UAC (User Account Control) prompt which appears.
• Follow the on-screen instructions.
• When the following message appears "ComponentsScanner has detected the following issues that it is able to repair automatically.",
• press Y to perform the repair.
  
  
  
  
  
  
• Once complete, a report will be saved to your desktop called ComponentsScanner.txt.
• Post the logfile ComponentsScanner.txt as attachment into your next reply.

This is the message that I get...No .txt file was created on desktop

Loading registry hive from C:\WINDOWS\System32\config\COMPONENTS
Parsing loaded hive, please wait...
Sequence numbers do not match! Hive is dirty and the transaction logs should be reviewed for relevant data!
NK record at relative offset 0x36696096 missing! Skipping
NK record at relative offset 0x36696504 missing! Skipping
NK record at relative offset 0x36696904 missing! Skipping
NK record at relative offset 0x36697528 missing! Skipping
NK record at relative offset 0x36697944 missing! Skipping
NK record at relative offset 0x36698368 missing! Skipping
NK record at relative offset 0x36698984 missing! Skipping
NK record at relative offset 0x36699416 missing! Skipping
NK record at relative offset 0x36699856 missing! Skipping
NK record at relative offset 0x36700376 missing! Skipping
NK record at relative offset 0x36700784 missing! Skipping
NK record at relative offset 0x36701168 missing! Skipping
NK record at relative offset 0x36701608 missing! Skipping
NK record at relative offset 0x36702040 missing! Skipping
NK record at relative offset 0x36702472 missing! Skipping
NK record at relative offset 0x36702904 missing! Skipping
Failed to parse hive. This could indicate major hive corruption (System.NullReferenceException)
Press any key to continue. . .

 

[DR M]

Hi, SenonDJ.

Upload your COMPONENTS Hive

• Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
• Please copy this file to your desktop.
  Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
• Right-click on this file on your desktop and select Send To > Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
• If the file is too large to upload here, upload the file to www.wetransfer.com or Dropbox or OneDrive or SendSpace, and post the link in your next reply.

 

[SenonDJ]

Hi, SenonDJ.

Upload your COMPONENTS Hive

• Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
• Please copy this file to your desktop.
  Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
• Right-click on this file on your desktop and select Send To > Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
• If the file is too large to upload here, upload the file to www.wetransfer.com or Dropbox or OneDrive or SendSpace, and post the link in your next reply.

Here you go

 

[DR M]

Hi.

Just a hint for you when you reply: No need to quote my post into your reply. Just write your reply in the reply box.

Moving on.


1. Replacing the COMPONENTS hive

• Download the attached zip file and extract its content on to your Desktop.
• Navigate to the following path and rename the COMPONENTS file inside Config folder as COMPONENTS_Old.
• Copy the extracted file in the Config folder.

C:\Windows\System32\Config


2. Run SFC

• Click on the Start button and in the search box, type Command Prompt
• When you see Command Prompt on the list, right-click on it and select Run as administrator
• Enter the command below and press on Enter

sfc /scannow

• Let the scan finish.
• You will normally get one of the following results:
  

  Windows Resource Protection did not find any integrity violations
  Windows Resource Protection found corrupt files and successfully repaired them
  Windows Resource Protection found corrupt files but was unable to fix some of them
  Windows Resource Protection could not perform the requested operation

  Please post the result you got (a screenshot).

3. Run DISM

• Click on the Start button and in the search box, type Command Prompt
• When you see Command Prompt on the list, right-click on it and select Run as administrator
• Enter the command below and press on Enter;

DISM /Online /Cleanup-Image /RestoreHealth

• Let the scan run until the end (100%). Depending on your system, it can take some time.
• Please post here the result you got (a screenshot).

In your next reply please post:

1. If replacing the COMPONENTS hive folder went fine
2. The 2 screenshots

 

[SenonDJ]

Thanks so much man! You're the best....it got fixed and windows finally updated...thank you once again and all the best in your training and you'll definitely become a professional I'm sure!
Here's the screenshot...

 

[DR M]

Great news!!!

Thank you for your kind words! I'm glad we could help!