Windows Updates won't install. I have tried everything!

beac · Feb 2, 2015

Please don't apologize! Here's the results:

Code:

 Start time: 2015-02-02 21:53:12.620
Microsoft Windows 7 Service Pack 1 - amd64
Using .txt script file at C:\Users\*******\Desktop\SFCFixScript.txt.txt [0]
 

LoadHive::
Successfully loaded registry hive C:\Windows\System32\config\COMPONENTS into key HKEY_LOCAL_MACHINE\COMPONENTS.
LoadHive:: directive completed successfully.
 

RegistryScript::
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components.
WARNING: Failed to create backup for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\6a6f4875757..827a5d031.
Successfully imported registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\6a6f4875757..827a5d031.
WARNING: Failed to create backup for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_6a6f4875757b66f16c6.
Successfully imported registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_6a6f4875757b66f16c6.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\6a6f4875757..827a5d031.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_6a6f4875757b66f16c6.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components.
RegistryScript:: directive completed successfully.
 

Successfully processed all directives.
SFCFix version 2.4.2.1 by niemiro has completed.
Currently storing 7 datablocks.
Finish time: 2015-02-02 21:53:13.790
Script hash: KF7Ctr08qc0F4J/HvwnG0GGQ2dpqeW2N1h9NiCfbklY=
----------------------EOF-----------------------

SFC /SCANNOW:

Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

New CBS: https://www.dropbox.com/s/nhzhvvtuh40g6ea/CBS.zip?dl=0

Go The Power · Feb 4, 2015

This is what I like to see

:

Code:

Search "(f)" (0 hits in 0 files)

This means no more Fatal errors where detected.

Can you please try Windows updates again?

beac · Feb 4, 2015

It found the same six updates and, alas, all six failed again.

Updates:
KB2992611
KB3003743
KB3011780
KB3023266
KB3008627
KB3013410

Error numbers:
80073712, 8007371B, 8000FFF

Go The Power · Feb 5, 2015

-.-

Can you please upload a new cbs log please.

We will get there..

beac · Feb 5, 2015

I have every confidence in you!

New CBS: https://www.dropbox.com/s/nhzhvvtuh40g6ea/CBS.zip?dl=0

Go The Power · Feb 6, 2015

Code:

  Stage (1): flags: 8 app: [6a6f4875757b66f16c6a4827a5d031c4, Version = 6.1.7601.18229, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral]) comp: (null) man: @0x3338318
2015-02-05 06:48:14, Error                 CSI    00000017@2015/2/5:11:48:14.504 (F) d:\win7sp1_gdr\base\wcp\componentstore\storelayout.cpp(11690): Store corruption detected in function ComponentStore::CRawStoreLayout::CheckFamilyIndexForDeadWinnerComponent expression: (null)
  MissingWinningComponentKey on resource [92]"amd64_6a6f4875757b66f16c6a4827a5d031c4_31bf3856ad364e35_6.1.7601.18229_none_e36dc2e6c72bf795"[gle=0x80004005]
2015-02-05 06:48:14, Error                 CSI    00000018 (F) STATUS_SXS_COMPONENT_STORE_CORRUPT #95180# from CCSDirectTransaction::OperateEnding at index 0 of 1 operations, disposition 0[gle=0xd015001a]
2015-02-05 06:48:14, Error                 CSI    00000019 (F) HRESULT_FROM_WIN32(14098) #94574# from Windows::ServicingAPI::CCSITransaction::ICSITransaction_PinDeployment(Flags = 0, a = 6a6f4875757b66f16c6a4827a5d031c4, Version = 6.1.7601.18229, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, cb = (null), s = (null), rid = [79]"Package_29_for_KB3023266~31bf3856ad364e35~amd64~~6.1.1.0.3023266-60_neutral_GDR", rah = [2]"16", manpath = [179]"\\?\C:\Windows\SoftwareDistribution\Download\bab8e65f005c6a5868ac6291ba30a6b8\amd64_6a6f4875757b66f16c6a4827a5d031c4_31bf3856ad364e35_6.1.7601.18229_none_e36dc2e6c72bf795.manifest", catpath = [138]"\\?\C:\Windows\SoftwareDistribution\Download\bab8e65f005c6a5868ac6291ba30a6b8\Package_29_for_KB3023266~31bf3856ad364e35~amd64~~6.1.1.0.cat", ed = 0, disp = 0)[gle=0x80073712]
2015-02-05 06:48:14, Info                  CBS    Failed to pin deployment while resolving Update: 3023266-60_neutral_GDR from file: \\?\C:\Windows\SoftwareDistribution\Download\bab8e65f005c6a5868ac6291ba30a6b8\amd64_6a6f4875757b66f16c6a4827a5d031c4_31bf3856ad364e35_6.1.7601.18229_none_e36dc2e6c72bf795.manifest [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2015-02-05 06:48:14, Info                  CBS    Failed to resolve item[0] in Package: Package_29_for_KB3023266~31bf3856ad364e35~amd64~~6.1.1.0, Update: 3023266-60_neutral_GDR [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2015-02-05 06:48:14, Info                  CBS    Failed to resolve execution update. [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2015-02-05 06:48:14, Error                 CBS    Failed to resolve execution package: Package_29_for_KB3023266~31bf3856ad364e35~amd64~~6.1.1.0 [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2015-02-05 06:48:14, Info                  CSI    0000001a@2015/2/5:11:48:14.704 CSI Transaction @0x1582860 destroyed
2015-02-05 06:48:14, Info                  CBS    Perf: Resolve chain complete.
2015-02-05 06:48:14, Info                  CBS    Failed to resolve execution chain. [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2015-02-05 06:48:14, Error                 CBS    Failed to process single phase execution. [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]

Same thing again.... I will get back to you later.

Go The Power · Feb 8, 2015

Can you please upload a new components hive? I have to have a look at why my fix didn't resolve this issue.

Thank you

beac · Feb 8, 2015

New components: https://www.dropbox.com/s/zgq00wx3tlzvck8/components.zip?dl=0 (done through RegBak, if that makes a difference)

Thanks!

beac · Feb 11, 2015

More oddness last night....

Windows Update said it had 20 updates available.
When I clicked to install them, suddenly only 18 were downloading/installing.
Then it said 10 succeeded and 10 failed.
Restarted.
Now only THREE updates available and all were from 2/10/2015. Two were auto-selected, so I tried those two only w/out selecting the third.
Both failed and when I checked available updates, there were 11 listed.
Tried to install them. Only one succeeded.
Shut down the computer and it said it was trying to install 8 updates.
Upon restart 2 updates available, both from 2/10/2015. Tried to install but WU appeared stuck (0% downloaded after 30 minutes.)
Cancelled update and tried again.
10 available. 1 succeeded one failed.

Is demonic possession a possibility???:noidea:

Go The Power · Feb 12, 2015

Is demonic possession a possibility???

That would be my first guess!

As some updates installed and some failed, lets get an other fresh lot of scans done to make sure that the same error is still occuring.

Please run the System Update Readiness Tool (SURT) once that is done please run SFC /SCANNOW and upload a new CBS folder.

beac · Feb 12, 2015

SFC /SCANNOW:

Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

New CBS:https://www.dropbox.com/s/nhzhvvtuh40g6ea/CBS.zip?dl=0

And today Windows Update says there all 11 important updates (one is an Office Update from yesterday, apparently) but I won't attempt installation until I hear from you.

Go The Power · Feb 13, 2015

SURT is showing the same issue that we where having with SFC before:

Code:

Checking Component Store
(f)	CSI Mismatched Identity	0x00000000	appid	6a6f4875757..827a5d031	appid and keyform do not match; appid is wrong.
(f)	CSI Corrupt Component Keyform	0x00000000	identity	amd64_6a6f4875757b66f16c6	identity and keyform do not match and neither is right.

I will be back with a fix soon!

Alex

beac · Feb 13, 2015

Thank you!

Go The Power · Feb 14, 2015

The first script did not complete correctly, it only add half of the correct key names and not the full lot :S

I have upload a new script and attached it to this post, please run this SFCScript file.

Read More:

beac · Feb 14, 2015

New SFCFix.txt:

Code:

SFCFix version 2.4.2.1 by niemiro.
Start time: 2015-02-14 09:52:28.138
Microsoft Windows 7 Service Pack 1 - amd64
Using .txt script file at C:\Users\********\Desktop\SFCFixScript.txt [0]
 

LoadHive::
Successfully loaded registry hive C:\Windows\System32\config\COMPONENTS into key HKEY_LOCAL_MACHINE\COMPONENTS.
LoadHive:: directive completed successfully.
 

RegistryScript::
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_6a6f4875757b66f16c6.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\6a6f4875757..827a5d031.
WARNING: Failed to create backup for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\6a6f4875757..827a5d031c4_31bf3856ad364e35_6.1.7601.18229_e36dc2e6c72bf795.
Successfully imported registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\6a6f4875757..827a5d031c4_31bf3856ad364e35_6.1.7601.18229_e36dc2e6c72bf795.
WARNING: Failed to create backup for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_6a6f4875757b66f16c6a4827a5d031c4_31bf3856ad364e35_6.1.7601.18229_none_e36dc2e6c72bf795.
Successfully imported registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_6a6f4875757b66f16c6a4827a5d031c4_31bf3856ad364e35_6.1.7601.18229_none_e36dc2e6c72bf795.
WARNING: Failed to create backup for registry key -HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_6a6f4875757b66f16c6.
Successfully deleted registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_6a6f4875757b66f16c6.
WARNING: Failed to create backup for registry key -HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\6a6f4875757..827a5d031.
Successfully deleted registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\6a6f4875757..827a5d031.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\6a6f4875757..827a5d031c4_31bf3856ad364e35_6.1.7601.18229_e36dc2e6c72bf795.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_6a6f4875757b66f16c6a4827a5d031c4_31bf3856ad364e35_6.1.7601.18229_none_e36dc2e6c72bf795.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components.
RegistryScript:: directive completed successfully.
 

Successfully processed all directives.
SFCFix version 2.4.2.1 by niemiro has completed.
Currently storing 9 datablocks.
Finish time: 2015-02-14 09:52:28.762
Script hash: zEtVdif7cwpZUdX2qrnjk0Btb7kEuGq48/S5nIciI1o=
----------------------EOF-----------------------

I didn't run SFC /SCANNOW or post a new cbs log since you didn't request that specifically this time. I can, of course, do both but didn't want to just stumble ahead if that wasn't wanted at this point.

Grazie,
beac

Go The Power · Feb 14, 2015

That log looks good, I wanted to make sure it worked before asking for further scans.

Please run SURT and post a new CheckSur log.

Can you please run Windows updates again? if it fails please upload a new CBS log.

Alex

beac · Feb 14, 2015

CheckSUR:

Code:

================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2015-02-14 20:01
Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
Checking Package Watchlist
Checking Component Watchlist
Checking Packages
Checking Component Store
(f) CSI Mismatched Identity 0x00000000 appid 6a6f4875757..827a5d031c4_31bf3856ad364e35_6.1.7601.18229_e36dc2e6c72bf795 appid and keyform do not match; appid is wrong.
(f) CSI Corrupt Identity 0x00000000 identity amd64_6a6f4875757b66f16c6a4827a5d031c4_31bf3856ad364e35_6.1.7601.18229_none_e36dc2e6c72bf795 identity and keyform do not match; identity is wrong.
(w) CSI S256H Incorrect 0x00000000 S256H amd64_6a6f4875757b66f16c6a4827a5d031c4_31bf3856ad364e35_6.1.7601.18229_none_e36dc2e6c72bf795 Invalid Length: 22
(fix) CSI Corrupt Identity CSI Registry Item Repaired amd64_6a6f4875757b66f16c6a4827a5d031c4_31bf3856ad364e35_6.1.7601.18229_none_e36dc2e6c72bf795
Summary:
Seconds executed: 1817
 Found 2 errors
 Fixed 1 errors
  CSI S256H Incorrect Total count: 1
  CSI Corrupt Identity Total count: 1
  Fixed: CSI Corrupt Identity.  Total count: 1
  CSI Mismatched Identity Total count: 1

beac · Feb 14, 2015

Ran Windows Update.
10 updates available.
Oddly, when I went to install, it only tried to install 8 but then it said "Failed 10 Important Updates"

New CBS: https://www.dropbox.com/s/nhzhvvtuh40g6ea/CBS.zip?dl=0

Go The Power · Feb 18, 2015

Thanks, please run the attached.

Then re run SURt and post a new CheckSur log

beac · Feb 18, 2015

Feel I must say again how much I appreciate your sticking with this, despite all the frustration and knowing how busy you are. Many, many thanks!

OK...

New SFCFix text:

Code:

SFCFix version 2.4.3.0 by niemiro.
Start time: 2015-02-18 07:37:21.691
Microsoft Windows 7 Service Pack 1 - amd64
Using .txt script file at C:\Users\*********\Desktop\SFCFixScript.txt [1]
 

LoadHive::
Successfully loaded registry hive C:\Windows\System32\config\COMPONENTS into key HKEY_LOCAL_MACHINE\COMPONENTS.
LoadHive:: directive completed successfully.
 

RegistryScript::
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_6a6f4875757b66f16c6a4827a5d031c4_31bf3856ad364e35_6.1.7601.18229_none_e36dc2e6c72bf795.
Successfully imported registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_6a6f4875757b66f16c6a4827a5d031c4_31bf3856ad364e35_6.1.7601.18229_none_e36dc2e6c72bf795.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_6a6f4875757b66f16c6a4827a5d031c4_31bf3856ad364e35_6.1.7601.18229_none_e36dc2e6c72bf795.
RegistryScript:: directive completed successfully.
 

Successfully processed all directives.
SFCFix version 2.4.3.0 by niemiro has completed.
Currently storing 9 datablocks.
Finish time: 2015-02-18 07:37:21.862
Script hash: RKGZCKv9Y3UabV/Pn+X20iTfOO11d0CeP+ku4tVcvPk=
----------------------EOF-----------------------

New CheckSUR:

Code:

Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2015-02-18 07:48
Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
Checking Package Watchlist
Checking Component Watchlist
Checking Packages
Checking Component Store
(f) CSI Mismatched Identity 0x00000000 appid 6a6f4875757..827a5d031c4_31bf3856ad364e35_6.1.7601.18229_e36dc2e6c72bf795 appid and keyform do not match; appid is wrong.
(w) CSI S256H Incorrect 0x00000000 S256H amd64_6a6f4875757b66f16c6a4827a5d031c4_31bf3856ad364e35_6.1.7601.18229_none_e36dc2e6c72bf795 Invalid Length: 22
Summary:
Seconds executed: 1483
 Found 1 errors
  CSI S256H Incorrect Total count: 1
  CSI Mismatched Identity Total count: 1

Windows Updates won't install. I have tried everything!

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