Windows Updates won't install. I have tried everything!

Can you please upload a new COMPONENTS hive. The fix is not sticking, I might have to manually make the changes to the hive and send the hive back to you,
 
Thank you :)

We should get there soon.

The key is not being imported correctly:
Code: 
[HKEY_LOCAL_MACHINE\55\DerivedData\Components\amd64_6a6f4875757b66f16c6a4827a5d031c4_31bf3856ad364e35_6.1.7601.18229_none_e36dc2e6c72bf795]
"S256H"=hex:421e10f645592d8749f691c3af556f0e59574db20d29

See how the the above HEX string is not short? The one that was supposed to be imported was:
421E10F645592D8749F691C3AF556F0E59574DB20D299498E77E51669A5AD28A

Lets try importing it another way.

Open a command prompt as admin and run the following commands:

Code: 
reg load HKLM\COMPONENTS %windir%\System32\config\COMPONENTS
reg add "HKLM\COMPONENTS\DerivedData\Components\amd64_6a6f4875757b66f16c6a4827a5d031c4_31bf3856ad364e35_6.1.7601.18229_none_e36dc2e6c72bf795" /v S256H /t REG_BINARY /d 421E10F645592D8749F691C3AF556F0E59574DB20D299498E77E51669A5AD28A /f

If you get a successful message please run the following command:
Code: 
reg query HKLM\COMPONENTS\DerivedData\Components\amd64_6a6f4875757b66f16c6a4827a5d031c4_31bf3856ad364e35_6.1.7601.18229_none_e36dc2e6c72bf795 >1&&notepad 1

Post the contents of 1 back into this thread.

Then run SURT again and post a new CheckSur log.
 
contents of 1:
Code: 
HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_6a6f4875757b66f16c6a4827a5d031c4_31bf3856ad364e35_6.1.7601.18229_none_e36dc2e6c72bf795
    S256H    REG_BINARY    421E10F645592D8749F691C3AF556F0E59574DB20D299498E77E51669A5AD28A
    identity    REG_BINARY    36613666343837353735376236366631366336613438323761356430333163342C2043756C747572653D6E65757472616C2C2056657273696F6E3D362E312E373630312E31383232392C205075626C69634B6579546F6B656E3D333162663338353661643336346533352C2050726F636573736F724172636869746563747572653D616D6436342C2076657273696F6E53636F70653D4E6F6E537853
    ClosureFlags    REG_DWORD    0x3
    c!6a6f4875757..827a5d031c4_31bf3856ad364e35_6.1.7601.18229_e36dc2e6c72bf795    REG_BINARY

Thank you for not giving up! Every time I see a new email from you, I'm afraid it will say "Your case is hopeless" (and who could blame you!), so I really appreciate your willingness to keep helping me despite all the frustrations.

Off to run SURT now and back w/new CheckSUR soon.
 
New CheckSUR:

Code: 
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2015-02-22 06:48
Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
Checking Package Watchlist
Checking Component Watchlist
Checking Packages
Checking Component Store
(f) CSI Mismatched Identity 0x00000000 appid 6a6f4875757..827a5d031c4_31bf3856ad364e35_6.1.7601.18229_e36dc2e6c72bf795 appid and keyform do not match; appid is wrong.
Summary:
Seconds executed: 2254
 Found 1 errors
  CSI Mismatched Identity Total count: 1
 
Awesome, only one left. Fingers crossed this works.

Please run this command:
Code: 
reg load HKLM\COMPONENTS %windir%\System32\config\COMPONENTS
reg add HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\6a6f4875757..827a5d031c4_31bf3856ad364e35_6.1.7601.18229_e36dc2e6c72bf795 /v appid /t REG_BINARY /d 36613666343837353735376236366631366336613438323761356430333163342c2043756c747572653d6e65757472616c2c2056657273696f6e3d362e312e373630312e31383232392c205075626c69634b6579546f6b656e3d333162663338353661643336346533352c2050726f636573736f724172636869746563747572653d616d6436342c2076657273696f6e53636f70653d4e6f6e537853 /f

Then re-run SURT and post a new CheckSur log.
 
New CheckSUR:

Code: 
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2015-02-24 07:23
Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
Checking Package Watchlist
Checking Component Watchlist
Checking Packages
Checking Component Store
(f) CSI Missing Component Key 0x00000000 wow64_microsoft-windows-csrsrv_31bf3856ad364e35_6.1.7601.18229_none_31fbfbd2f061aad5 HKLM\Components\DerivedData\Components 
(fix) CSI Missing Component Key CSI Registry Item Repaired Key created.  There will be more reports as values are replaced.
(f) CSI Missing Identity 0x00000000 identity wow64_microsoft-windows-csrsrv_31bf3856ad364e35_6.1.7601.18229_none_31fbfbd2f061aad5 
(fix) CSI Missing Identity CSI Registry Item Repaired wow64_microsoft-windows-csrsrv_31bf3856ad364e35_6.1.7601.18229_none_31fbfbd2f061aad5
(f) CSI Missing C Mark 0x00000000 c!6a6f4875757..827a5d031c4_31bf3856ad364e35_6.1.7601.18229_e36dc2e6c72bf795 wow64_microsoft-windows-csrsrv_31bf3856ad364e35_6.1.7601.18229_none_31fbfbd2f061aad5 Missing c!
(fix) CSI Missing C Mark CSI Registry Item Repaired c!6a6f4875757..827a5d031c4_31bf3856ad364e35_6.1.7601.18229_e36dc2e6c72bf795 successfully added to wow64_microsoft-windows-csrsrv_31bf3856ad364e35_6.1.7601.18229_none_31fbfbd2f061aad5
Summary:
Seconds executed: 1657
 Found 3 errors
 Fixed 3 errors
  CSI Missing Component Key Total count: 1
  Fixed: CSI Missing Component Key.  Total count: 1
  CSI Missing Identity Total count: 1
  Fixed: CSI Missing Identity.  Total count: 1
  CSI Missing C Mark Total count: 1
  Fixed: CSI Missing C Mark.  Total count: 1

All fingers crossed!
 
Not good news, alas...

First WU failed trying to download updates (Code 80244026)

Then it found 11 updates but could only install one (KB3006127). Error codes: 80073712 and 8007371B. It gave a message about not being able to update files while the system was in use, so I had a glimmer of hope but, alas, upon restart, those same 10 updates were still there and still failed upon re-try.
 
Hello again beac,

I am on holidays for the next weeks and will be able to reply to you a lot faster.

Please run WU again, let it fail, the provide the following logs:

Windows Update Log

  1. Click on the Start button -> Inside the search box copy and paste the following command
    cmd /c copy %windir%\WindowsUpdate.log "%userprofile%\Desktop\WindowsUpdate.txt"
  2. Please go to your desktop and attach WindowsUpdate.txt to your next post

Convert CBS.log to CBS.txt

  1. Click on the
    Win7Orb_zps4dae3b32.jpg
    button => Inside the search box copy and paste the following command:
    Code: 
    cmd /c copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
  2. Press Enter
  3. Once this has completed please go to your Desktop and you will find CBS.txt => Please upload CBS.txt to this thread

Please Note:: if the file is too big to upload to you next post please upload via Dropbox or One Drive
 
Found the error, back to the registry repairs again.

Code: 
2015-03-11 10:02:57, Info                  CBS    Appl: Evaluating package applicability for package Package_29_for_KB3023266~31bf3856ad364e35~amd64~~6.1.1.0, applicable state: Installed
2015-03-11 10:02:57, Info                  CSI    00000025@2015/3/11:09:02:57.352 CSI Transaction @0xa1d3040 initialized for deployment engine {d16d444c-56d8-11d5-882d-0080c847b195} with flags 00000002 and client id [25]"TI5.30432218_683109732:1/"

2015-03-11 10:02:57, Info                  CSI    00000026@2015/3/11:09:02:57.356 CSI Transaction @0xa1d3040 destroyed
2015-03-11 10:02:57, Error                 CSI    00000027@2015/3/11:09:02:57.359 (F) d:\win7sp1_gdr\base\wcp\componentstore\storelayout.cpp(3976): Error STATUS_SXS_COMPONENT_STORE_CORRUPT originated in function ComponentStore::CRawStoreLayout::QueryMarksOnTopLevelComponent expression: (null)
[gle=0x80004005]
2015-03-11 10:02:57, Error                 CSI    00000028 (F) HRESULT_FROM_WIN32(14098) #554841# from Windows::ServicingAPI::CCSITransactionAnalysis_ICSIInventory::EnumDeploymentReferences(flags = 00000003, tlcid = @0xd2dc5c0, pszSubscription = (null), pszCodebase = (null))
[gle=0x80073712]
2015-03-11 10:02:57, Info                  CBS    Failed to call EnumDeploymentReferences on deployment: amd64_6a6f4875757b66f16c6a4827a5d031c4_31bf3856ad364e35_6.1.7601.18229_none_e36dc2e6c72bf795 [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2015-03-11 10:02:57, Info                  CBS    Failed to load deployment owners for deployment: amd64_6a6f4875757b66f16c6a4827a5d031c4_31bf3856ad364e35_6.1.7601.18229_none_e36dc2e6c72bf795. [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2015-03-11 10:02:57, Info                  CBS    Failed to load component owners on component: wow64_microsoft-windows-csrsrv_31bf3856ad364e35_0.0.0.0_none_53d47288da461130, version: 6.1.7601.18229 [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2015-03-11 10:02:57, Info                  CBS    Failed to load current component state [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2015-03-11 10:02:57, Info                  CBS    Failed to find or add the component family [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2015-03-11 10:02:57, Info                  CBS    ComponentAnalyzerEvaluateSelfUpdate call failed. [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2015-03-11 10:02:57, Info                  CBS    Failed to evaluate self update [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2015-03-11 10:02:57, Info                  CBS    Failed to evaluate non detect parent update [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2015-03-11 10:02:57, Info                  CBS    Failed to evaluate non parent [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2015-03-11 10:02:57, Info                  CBS    failed to evaluate single applicability [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2015-03-11 10:02:57, Info                  CBS    Failed to evaluate applicability [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2015-03-11 10:02:57, Info                  CBS    Failed to get applicability on updates [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2015-03-11 10:02:57, Error                 CBS    Failed to call external evaluate applicability on package: Package_29_for_KB3023266~31bf3856ad364e35~amd64~~6.1.1.0, Update: 3023266-58_neutral_LDR [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2015-03-11 10:02:57, Info                  CBS    Failed to evaluate external applicability for package update: 3023266-271_neutral_PACKAGE [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2015-03-11 10:02:57, Error                 CBS    Failed to call external evaluate applicability on package: Package_for_KB3023266_SP1~31bf3856ad364e35~amd64~~6.1.1.0, Update: 3023266-271_neutral_PACKAGE [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2015-03-11 10:02:57, Info                  CBS    Failed to evaluate external applicability for package update: 3023266-360_neutral_PACKAGE [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2015-03-11 10:02:57, Error                 CBS    Failed to call external evaluate applicability on package: Package_for_KB3023266~31bf3856ad364e35~amd64~~6.1.1.0, Update: 3023266-360_neutral_PACKAGE [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]

I am pretty sure I know the issue as well, but I have only ever seen this error in a SURT log not in the CBS log, I just need to confirm.

  1. Click on the Start
    Start%20Orb.jpg
    button and in the search box, type regedit
  2. When you see regedit on the list, right-click on it and select Run as administrator
  3. When regedit opens, using the left pane, navigate to the following registry key and select it by clicking on it once.

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\

  4. Once selected, click File > Export....
  5. Change the Save as type: to Registry Hive Files (*.*)
  6. Name this file CBS_BEAC (with no file extension) and save it to your Desktop.

Once done please upload this file via Dropbox or One Drive
 
Alas, I am. With the latest rounds of WU, a couple installed but most did not. Let me know if you need a new CBS file, etc. (Don't want to do anything w/out your say so for fear of making things worse!)
 
beac said:
Alas, I am. With the latest rounds of WU, a couple installed but most did not. Let me know if you need a new CBS file, etc. (Don't want to do anything w/out your say so for fear of making things worse!)
Click to expand...

And how did this end? I was reading this for similar problems. I was surprised by the good help/. So i wonder what happened?
 
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