[SOLVED] WU - KB4512508 error 0x800f0982

Hi!

Please do the following:

Step#1 - Capture Process Monitor Trace
1. Download and run Process Monitor. Leave this running while you perform the next steps.
2. Try updating the system just like you have in the past.
3. Stop Process Monitor as soon as it fails. You can simply do this by clicking the magnifying glass on the toolbar as shown below.
i3yiUac.png


4. Select the File menu...Save... and save the file to your desktop. This is likely the default location. The name (unless changed) will be LogFile.PML. This is fine.
5. Zip up and provide the link to the LogFile.PML file as well as your CBS.log Examples of services to upload to are Dropbox or OneDrive or SendSpace.
 
Fix result of Farbar Recovery Scan Tool (x64) Version: 14-08-2019
Ran by Chris (15-08-2019 15:14:51) Run:1
Running from C:\Users\Chris\Downloads
Loaded Profiles: Chris (Available Profiles: Chris)
Boot Mode: Normal
==============================================

fixlist content:
*****************
cmd: reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS
CreateRestorePoint:
[-HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\microsoft-p..-deployment_31bf3856ad364e35_10.0.18362.267_21cebd177486d59c]
StartRegedit:
[HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\microsoft-p..-deployment_31bf3856ad364e35_10.0.18362.267_21cebd177486d59c]
"appid"=hex:4d,69,63,72,6f,73,6f,66,74,2d,50,50,49,50,72,6f,6a,65,63,74,69,6f,\
6e,2d,44,65,70,6c,6f,79,6d,65,6e,74,2c,20,43,75,6c,74,75,72,65,3d,6e,65,75,\
74,72,61,6c,2c,20,56,65,72,73,69,6f,6e,3d,31,30,2e,30,2e,31,38,33,36,32,2e,\
32,36,37,2c,20,50,75,62,6c,69,63,4b,65,79,54,6f,6b,65,6e,3d,33,31,62,66,33,\
38,35,36,61,64,33,36,34,65,33,35,2c,20,50,72,6f,63,65,73,73,6f,72,41,72,63,\
68,69,74,65,63,74,75,72,65,3d,61,6d,64,36,34,2c,20,76,65,72,73,69,6f,6e,53,\
63,6f,70,65,3d,4e,6f,6e,53,78,53
"CatalogThumbprint"="526a3da99c7f6d5630340db14b59a8a701c2c596cc22e14536b9715b53e028bb"
"p!CBS_microsoft-ppiprojection-package~31bf3856ad364e35~amd64~~10.0_ee5cb53656332c73"=hex:67,\
00,00,00,00,00,00,00,4d,69,63,72,6f,73,6f,66,74,2d,50,50,49,50,72,6f,6a,65,\
63,74,69,6f,6e,2d,50,61,63,6b,61,67,65,7e,33,31,62,66,33,38,35,36,61,64,33,\
36,34,65,33,35,7e,61,6d,64,36,34,7e,7e,31,30,2e,30,2e,31,38,33,36,32,2e,32,\
36,37,2e,66,61,32,66,64,35,37,38,36,62,37,61,34,35,62,38,34,63,31,64,66,31,\
63,63,38,62,30,31,66,39,37,64
"s!CBS_microsoft-ppiprojection-package~31bf3856ad364e35~amd64~~10.0_ee5cb53656332c73"=hex:67,\
00,00,00,00,00,00,00,4d,69,63,72,6f,73,6f,66,74,2d,50,50,49,50,72,6f,6a,65,\
63,74,69,6f,6e,2d,50,61,63,6b,61,67,65,7e,33,31,62,66,33,38,35,36,61,64,33,\
36,34,65,33,35,7e,61,6d,64,36,34,7e,7e,31,30,2e,30,2e,31,38,33,36,32,2e,32,\
36,37,2e,66,61,32,66,64,35,37,38,36,62,37,61,34,35,62,38,34,63,31,64,66,31,\
63,63,38,62,30,31,66,39,37,64
"i!CBS_microsoft-ppiprojection-package~31bf3856ad364e35~amd64~~10.0_ee5cb53656332c73"=hex:67,\
00,00,00,00,00,00,00,4d,69,63,72,6f,73,6f,66,74,2d,50,50,49,50,72,6f,6a,65,\
63,74,69,6f,6e,2d,50,61,63,6b,61,67,65,7e,33,31,62,66,33,38,35,36,61,64,33,\
36,34,65,33,35,7e,61,6d,64,36,34,7e,7e,31,30,2e,30,2e,31,38,33,36,32,2e,32,\
36,37,2e,66,61,32,66,64,35,37,38,36,62,37,61,34,35,62,38,34,63,31,64,66,31,\
63,63,38,62,30,31,66,39,37,64


*****************


========= reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS =========

The operation completed successfully.


========= End of CMD: =========

Error: (0) Failed to create a restore point.
HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\microsoft-p..-deployment_31bf3856ad364e35_10.0.18362.267_21cebd177486d59c => removed successfully
Registry ====> The operation completed successfully.


==== End of Fixlog 15:14:51 ====
 
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