Unable to install 64bit MS Visual 2008 32bit installed ok and system health report

M

Mike'sMovies

Active member
Joined
Apr 18, 2015
Posts
40
Location
Sussex UK
Hi,
I have been struggling with this for weeks and week and have exhausted all options, even with the help of Corel support.
Must have spent 40 hours on it :(
I have been trying to install Core VideoStudio X8 64bit but it keeps getting 1935 errors, this is generated when it tries to install MS Visual 2008 64bit.
Here is the error code:

Log Name: Application
Source: MsiInstaller
Date: 18/04/2015 10:33:42
Event ID: 11935
Task Category: None
Level: Error
Keywords: Classic
User: Enigma\Corel
Computer: Enigma
Description:
Product: Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 -- Error 1935.An error occurred during the installation of assembly 'Microsoft.VC90.ATL,version="9.0.30729.6161",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="amd64",type="win32"'. Please refer to Help and Support for more information. HRESULT: 0x80070003. assembly interface: IAssemblyCache, function: CreateAssemblyCacheItem, component: {74C57B6B-FF6E-3825-BED2-78E14E3E0E3C}
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="MsiInstaller" />
<EventID Qualifiers="0">11935</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2015-04-18T09:33:42.000000000Z" />
<EventRecordID>83211</EventRecordID>
<Channel>Application</Channel>
<Computer>Enigma</Computer>
<Security UserID="S-1-5-21-989875291-3784188841-2934234737-1004" />
</System>
<EventData>
<Data>Product: Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 -- Error 1935.An error occurred during the installation of assembly 'Microsoft.VC90.ATL,version="9.0.30729.6161",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="amd64",type="win32"'. Please refer to Help and Support for more information. HRESULT: 0x80070003. assembly interface: IAssemblyCache, function: CreateAssemblyCacheItem, component: {74C57B6B-FF6E-3825-BED2-78E14E3E0E3C}</Data>
<Data>(NULL)</Data>
<Data>(NULL)</Data>
<Data>(NULL)</Data>
<Data>(NULL)</Data>
<Data>(NULL)</Data>
<Data>
</Data>
<Binary>7B35464345364437362D463544432D333741422D423242382D3232414238434544423144347D</Binary>
</EventData>
</Event>


I have managed to install the 32bit versions ok but it just will not have the 64 bit.
Have done all manner of tests check disc, scannow, given full permission to package cache and so on. run MS MR Fixits, https://support.microsoft.com/en-us/kb/970652 and more Can someone please help me?
My system specs are:

[TABLE="width: 100%"]
[TR]
[TD]Computer Name[/TD]
[TD]ENIGMA[/TD]
[/TR]
[TR="bgcolor: #f1f1f1"]
[TD]Domain Name[/TD]
[TD]WORKGROUP[/TD]
[/TR]
[TR]
[TD]Site Name[/TD]
[TD][/TD]
[/TR]
[TR="bgcolor: #f1f1f1"]
[TD]Roles[/TD]
[TD]Workstation, Server, Potential Browser[/TD]
[/TR]
[TR]
[TD]Description[/TD]
[TD]Main[/TD]
[/TR]
[TR="bgcolor: #f1f1f1"]
[TD]Operating System[/TD]
[TD]Microsoft Windows 7 64-Bit[/TD]
[/TR]
[TR]
[TD]Manufacturer[/TD]
[TD]NOVATECH LTD[/TD]
[/TR]
[TR="bgcolor: #f1f1f1"]
[TD]Model[/TD]
[TD]PC-BX13396[/TD]
[/TR]
[TR]
[TD]Serial Number[/TD]
[TD]7369823-001[/TD]
[/TR]
[TR="bgcolor: #f1f1f1"]
[TD]Asset Tag[/TD]
[TD]7369823-001[/TD]
[/TR]
[TR]
[TD]Number of Processors[/TD]
[TD]1[/TD]
[/TR]
[TR="bgcolor: #f1f1f1"]
[TD]Processor Description[/TD]
[TD]Intel(R) Core(TM) i5-4460 CPU @ 3.20GHz[/TD]
[/TR]
[TR]
[TD]Total Memory[/TD]
[TD]16384MB[/TD]
[/TR]
[TR="bgcolor: #f1f1f1"]
[TD]Total Hard Drive[/TD]
[TD]2.26TB[/TD]
[/TR]
[TR]
[TD]Display[/TD]
[TD]SyncMaster, 22.0" (47cm x 30cm)[/TD]
[/TR]
[TR="bgcolor: #f1f1f1"]
[TD]BIOS Version[/TD]
[TD]ALASKA - 1072009[/TD]
[/TR]
[TR]
[TD]User Account[/TD]
[TD]xxxxxxx[/TD]
[/TR]
[TR="bgcolor: #f1f1f1"]
[TD]System Uptime[/TD]
[TD]0 Days 4 Hours 15 Minutes[/TD]
[/TR]
[TR]
[TD]Local Time[/TD]
[TD]2015-04-14 17:05:19[/TD]
[/TR]
[/TABLE]

In trying to resolve 1935/HRESULT: 0x80070003 errors when trying to install Corel VidioStudio X8 (install fails due to Product: Microsoft Visual C++ 20XX Redistributable - x64 9.0.30729.6161 -- Error 1935.An error occurred during the installation of assembly 'Microsoft.VC90.ATL,version="9.0.30729.6161)

I was directed by Corel support to make a new user account with admin privileges.

Under this new account ‘Generate a system health report’ works perfectly! when it fails with time out under my normal profile Why?


 
SFCFix version 2.4.3.0 by niemiro.
Start time: 2015-04-18 20:06:45.578
Microsoft Windows 7 Service Pack 1 - amd64
Using .txt script file at C:\Users\Mike & Cheryl\Downloads\SFCFixScript.txt [1]








Collect:: directive completed successfully.








Successfully processed all directives.
SFCFix version 2.4.3.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2015-04-18 20:18:54.927
----------------------EOF-----------------------
 
Really hope someone will find the time to help me with this, it's becoming desperate! Just as extra info.
One of the things I tried was uninstalling all MS Visual C++ items with the intention of downloading and re installing.
However, as soon as I came to install MS 2005 I get the same error.
Luckily I made a restore point so got back to where I am now.
Looking at the error logs they seem to suggest that C:\Program Files\Common Files\Microsoft Shared\VC\msdia90.dll is missing or msdia80.dll in the case of the 2005 install. Looking in that folder all I have is msdia100.dll?
But this stuff is now getting way above my abilities :(

Help
 
Morning, well Corel support washed their hands of me today, said as i could install the 32bit application that would do :( this does seem only to be an issues with installing MS Visual C++ components, everything else works fine. I don't understand why when I remove all MS Visuals, re start and try and install them one by one I get the 1935 error again, meaning if I did not have a system restore I would never be able to install any MS Visuals? does seem weird.
 
By the way I do have disc images going back to December last year, but am scared to use them incase I lose stuff in use now.
I have searched all over the web for an answer and have found none, is it the case that this can't be fixed? Have I said or done something wrong? Let me know so i can put it right
 
Good afternoon,

It seems that you aren't the only one to have this problem. I would like you to try running this tool, it should fix the problem with that error. Then try and install again. Let me know if you get any errors in your next post.

Cheers!
 
wmorri said:
Good afternoon,

It seems that you aren't the only one to have this problem. I would like you to try running this tool, it should fix the problem with that error. Then try and install again. Let me know if you get any errors in your next post.

Cheers!
Click to expand...


Hi and many thanks, sadly I have run that tool a good few times and the result is the same :(
 
Just a question for you, are you also getting help from here? If so I would stick to one support forum at a time. This way we don't make you try things over and over again. If this is you, then comeback to us if they don't find a solution for you.
 
Hi, I have posted there and a few other places, however responses to this issue are few and far between. I'd like to press on here if we can please?
 
Okay, so I am going to assume that everything in the thread hasn't worked. Can you also tell me everything else you have tried so we don't have to backtrack.
 
Hello Mike,

The zip file provided is not extracting.

SFC /SCANNOW

  1. Click on the
    Win7Orb_zps4dae3b32.jpg
    button. Inside the search box type in CMD
  2. Right click on CMD => Choose Run as Administrator
  3. Inside the Command Prompt windows copy and paste the following command SFC /SCANNOW
  4. Please wait for this to Finish before continuing with the rest of the steps.

Convert CBS.log to CBS.txt

  1. Click on the
    Win7Orb_zps4dae3b32.jpg
    button => Inside the search box copy and paste the following command:
    Code: 
    cmd /c copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
  2. Press Enter
  3. Once this has completed please go to your Desktop and you will find CBS.txt, please rename this file to CBS_{Insert forum username here}_{insert todays Date here}.txt For example "CBS_Go The Power_1803.txt"
  4. Please upload CBS_{Username}_{Date}.txt to this thread.

Please Note:: if the file is too big to upload to you next post please upload via Dropbox or One Drive
 
wmorri said:
Okay, so I am going to assume that everything in the thread hasn't worked. Can you also tell me everything else you have tried so we don't have to backtrack.
Click to expand...

Hi

So lets see.

Have run countless sfc scannow.
Have run this: http://support.microsoft.com/en-us/kb/970652/en-us
Tried this: Customer Care:The application has failed to start because its side-by-side configuration is incorrect - Knowledgebase
But unable to progress as when it comes to reinstalling the error prevents it.
Have don't clean boot in new admin account. This managed to install 2008 but then failed with 1935 errors again.
Done this: https://social.technet.microsoft.co...sembly-microsoftvc90atl-or?forum=winservergen
Run this: http://support.microsoft.com/kb/947821.
Ref this: How to repair the .NET Framework 2.0 and 3.0 on Windows Vista - Aaron Stebner's WebLog - Site Home - MSDN Blogs.
And all the steps above.

Thanks

Due to issues with Kaspersky I S I have now removed it fully and am running MS provided securities.
 
CBS log looks fine, can you please upload:

Windows Update Log

  1. Right click on the
    aa922834-ed43-40f1-8830-d5507badb56c_39.jpg
    button
  2. Click on Run Inside the Run box copy and paste the following command
    cmd /c copy %windir%\WindowsUpdate.log "%userprofile%\Desktop\WindowsUpdate.txt"
  3. Please go to your desktop and attach WindowsUpdate.txt to your next post
 
As a side question is there a tool to validate and check installations of MS VisualC++ like the NET.Framework one?
Might be a idea to see what is fully installed and not.
Thanks
 
I am sorry Mike, I am not having much luck working out what is going wrong.

SFC /SCANNOW should detect any corrupt VC files.

Can you please go into Add/remove programs -> What Visual Distributions are installed?
 
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