DrJoeSanDiego
Active member
- Apr 24, 2015
- 44
November 18, 2015
Re: "USB ignored redoux" (& see below *)
aka: usb device not recognized windows 7 Pro
-
I am starting a new thread for:
usb device not recognized windows 7 Pro
The problem persists despite these efforts -
Here is additional info:
re:
The HD simply just does not exist as far as Windows 7 Pro is concerned..
=
(I wish I had a more coherent way to present this info - a checklist or flowchart).
=
My new info (November 18, 2015):
I did add a hub from Fry's : Sabrent 7 Port USB 3.0 Hub w/ Power.
The problem persists.
Re Device Manager:
There were no devices with a yellow Flag "!" (warning) indicaters in the list.:
I expanded (the Device Manager list of) Universal Serial Bus controllers; Uninstalled; Repeated for each device.
Result: Fiasco! - I lost keyboard / Mouse input! after uninstalling several items.
[
PS to Windows:
Why not IDENTIFY the USB devices (Logitech mouse, Seagate 1.5T hard drive) ?!? ] - I rebooted ( I had no choice)...
BTW, there were 17 items in the Device Manager list of USB controllers.
-
Windows needs a Fix-It that does !!! (ie, actually fixes! "it" ).
It would help if I had (I need):
Some way to get a helpful report of WHY windows 7 Pro doesn't recognize the HD.
I can see no way for Device Manager to produce a report.
MS's advice to perform a clean boot of the computer (to determine whether a program or driver is having a conflict with the drive) is typically UNhelpful !! -- awkward, time-consuming, & most likely to be INeffective. EG: https://support.microsoft.com/en-us/kb/2654149
*
Below are the previous submissions (from November 5, 2015, with modifications on Wednesday, November 18, 2015)
https://www.sysnative.com/forums/windows-7-windows-vista/17649-usb-ignored.html
Thanx,
DrJoeSanDiego
November 5, 2015 modified Wednesday, November 18, 2015
Re: "USB ignored"
I have an external hard drive which works fine.
It is a 2Tb Seagate USB "BUP Slim SL" (ST2000LM003 HN-M201RAD).
However, when I plug in any additional HDs [USB external hard drive(s)], e.g., SEAGATEBACKUPPLUSP & Touro ) into my PC, Windows 7 just ignores it.
However the same HDs work just FINE in Windows 10 Pro.
The HD simply just does not! exist as far as Windows 7 Pro is concerned - Device Manager ignores it, & it doesn't register in Explorer.
However, it [the SAME USB external hard drive(s!) such as the Seagate] did formerly run in Windows 7 (Pro, 64 bit).
Also, it IS seen by HD Sentinel, & "SRH&EM (Safely Remove Hardware & Eject Media)", & functions appropriately in Win 10, & other PC's (eg, my wife's 8.1 laptop). The SAME USB port handles other devices eg, cam.
Interestingly, the (SRH&EM) does show a similar (same) name - "BUP Slim SL" - but so what ! - that should not matter.
Of course I did all Updates, including Win 7, & Driver Booster.
Anyhow "Safely Remove Hardware & Eject Media" DOES eject it.
I want my (2nd, 3rd etc) drives back!
Please help!!
thanx
DrJoeSanDiego
My Sys:
OS: Windows 7 Professional, 64-bit (Service Pack 1)
· Is original installed OS · Is full retail version
- Hardware and OS installation Date : 2014-0509
MoBo: Z87 FTW EVGA 141-HW-E877-KR
RAM: 8 Gb DDR3 1600Mhz DU Corsair
Power Supply: Corsair RM650 650w PSU
CPU: Intel Core i7-4771 CPU @ 3.50GHz
-
Video Card-Graphics card w/ EVGA ACX Cooler
EVGA GTX 760 FTW 4 Gb - 04G-P4-3768-KR GeForce
256-bit GDDR5 PCI Express 3.0 SLI Support
-
Monitor: DVI-I to VGA Adaptor to KVM to Samsung
-
Virtual Machines
-
DrJoeSanDiego
=
spunk.funk
I got this reply from spunk.funk:
Re: "USB ignored"
If you already have one USB External Mass Storage Device (eg) USB HDD, plugged in, there may not be enough power from the USB port to power a second Mass Storage device, especially if this is a notebook. With the drive that is not being seen plugged in, go to the Device Manager. Are there any devices with a yellow Flag? Or under Universal Serial Bus Controllers, is there an Unknown Device? If so, right click it and Uninstall it. Unplug the USB cable from the Computer end and restart the computer. Remove any other external HDD's, Camera's etc from any USB ports. When the computer comes back up, plug the USB cable into the Back USB port, not the front or through a Hub, as these ports are weaker. Make sure it is a different USB port then one used previously. You should get New Hardware Found. If not, you may need to use an external power supply. Be sure to plug it into the wall socket directly and not through a surge protector or extension cord as this diminishes the power:
...
Re: "USB ignored"
To: spunk.funk November 8, 2015
Thank you for the help.
I decided to skip some steps. I am awaiting a hub from Fry's ($30);
Sabrent 7 Port USB 3.0 Hub w/ Power.
I had several hubs that were on other PCs but they were USB 2.0 Hubs so I did not bother to use them for TroubleShooting.
I forgot to mention that I had gone the "Uninstall .. Unplug / Remove all other external's, .. restart.." route.
This old forgetful brain also forgot that years ago (Win98?) someone else had advised a Powered Hub.
Years ago I had realized (in my professional life) that sometimes stating (what may seem like) the "obvious" was the best thing to do at that moment.
So,
Much thanx
DrJoeSanDiego
PS:
Im closing the thread.
============================
To: spunk.funk November 8, 2015
Much thanx for the help on "USB ignored" on external HDD's.
DrJoeSanDiego
Re: "USB ignored redoux" (& see below *)
aka: usb device not recognized windows 7 Pro
-
I am starting a new thread for:
usb device not recognized windows 7 Pro
The problem persists despite these efforts -
Here is additional info:
re:
The HD simply just does not exist as far as Windows 7 Pro is concerned..
=
(I wish I had a more coherent way to present this info - a checklist or flowchart).
=
My new info (November 18, 2015):
I did add a hub from Fry's : Sabrent 7 Port USB 3.0 Hub w/ Power.
The problem persists.
Re Device Manager:
There were no devices with a yellow Flag "!" (warning) indicaters in the list.:
I expanded (the Device Manager list of) Universal Serial Bus controllers; Uninstalled; Repeated for each device.
Result: Fiasco! - I lost keyboard / Mouse input! after uninstalling several items.
[
PS to Windows:
Why not IDENTIFY the USB devices (Logitech mouse, Seagate 1.5T hard drive) ?!? ] - I rebooted ( I had no choice)...
BTW, there were 17 items in the Device Manager list of USB controllers.
-
Windows needs a Fix-It that does !!! (ie, actually fixes! "it" ).
It would help if I had (I need):
Some way to get a helpful report of WHY windows 7 Pro doesn't recognize the HD.
I can see no way for Device Manager to produce a report.
MS's advice to perform a clean boot of the computer (to determine whether a program or driver is having a conflict with the drive) is typically UNhelpful !! -- awkward, time-consuming, & most likely to be INeffective. EG: https://support.microsoft.com/en-us/kb/2654149
*
Below are the previous submissions (from November 5, 2015, with modifications on Wednesday, November 18, 2015)
https://www.sysnative.com/forums/windows-7-windows-vista/17649-usb-ignored.html
Thanx,
DrJoeSanDiego
November 5, 2015 modified Wednesday, November 18, 2015
Re: "USB ignored"
I have an external hard drive which works fine.
It is a 2Tb Seagate USB "BUP Slim SL" (ST2000LM003 HN-M201RAD).
However, when I plug in any additional HDs [USB external hard drive(s)], e.g., SEAGATEBACKUPPLUSP & Touro ) into my PC, Windows 7 just ignores it.
However the same HDs work just FINE in Windows 10 Pro.
The HD simply just does not! exist as far as Windows 7 Pro is concerned - Device Manager ignores it, & it doesn't register in Explorer.
However, it [the SAME USB external hard drive(s!) such as the Seagate] did formerly run in Windows 7 (Pro, 64 bit).
Also, it IS seen by HD Sentinel, & "SRH&EM (Safely Remove Hardware & Eject Media)", & functions appropriately in Win 10, & other PC's (eg, my wife's 8.1 laptop). The SAME USB port handles other devices eg, cam.
Interestingly, the (SRH&EM) does show a similar (same) name - "BUP Slim SL" - but so what ! - that should not matter.
Of course I did all Updates, including Win 7, & Driver Booster.
Anyhow "Safely Remove Hardware & Eject Media" DOES eject it.
I want my (2nd, 3rd etc) drives back!
Please help!!
thanx
DrJoeSanDiego
My Sys:
OS: Windows 7 Professional, 64-bit (Service Pack 1)
· Is original installed OS · Is full retail version
- Hardware and OS installation Date : 2014-0509
MoBo: Z87 FTW EVGA 141-HW-E877-KR
RAM: 8 Gb DDR3 1600Mhz DU Corsair
Power Supply: Corsair RM650 650w PSU
CPU: Intel Core i7-4771 CPU @ 3.50GHz
-
Video Card-Graphics card w/ EVGA ACX Cooler
EVGA GTX 760 FTW 4 Gb - 04G-P4-3768-KR GeForce
256-bit GDDR5 PCI Express 3.0 SLI Support
-
Monitor: DVI-I to VGA Adaptor to KVM to Samsung
-
Virtual Machines
-
DrJoeSanDiego
=
spunk.funk
I got this reply from spunk.funk:
Re: "USB ignored"
If you already have one USB External Mass Storage Device (eg) USB HDD, plugged in, there may not be enough power from the USB port to power a second Mass Storage device, especially if this is a notebook. With the drive that is not being seen plugged in, go to the Device Manager. Are there any devices with a yellow Flag? Or under Universal Serial Bus Controllers, is there an Unknown Device? If so, right click it and Uninstall it. Unplug the USB cable from the Computer end and restart the computer. Remove any other external HDD's, Camera's etc from any USB ports. When the computer comes back up, plug the USB cable into the Back USB port, not the front or through a Hub, as these ports are weaker. Make sure it is a different USB port then one used previously. You should get New Hardware Found. If not, you may need to use an external power supply. Be sure to plug it into the wall socket directly and not through a surge protector or extension cord as this diminishes the power:
...
Re: "USB ignored"
To: spunk.funk November 8, 2015
Thank you for the help.
I decided to skip some steps. I am awaiting a hub from Fry's ($30);
Sabrent 7 Port USB 3.0 Hub w/ Power.
I had several hubs that were on other PCs but they were USB 2.0 Hubs so I did not bother to use them for TroubleShooting.
I forgot to mention that I had gone the "Uninstall .. Unplug / Remove all other external's, .. restart.." route.
This old forgetful brain also forgot that years ago (Win98?) someone else had advised a Powered Hub.
Years ago I had realized (in my professional life) that sometimes stating (what may seem like) the "obvious" was the best thing to do at that moment.
So,
Much thanx
DrJoeSanDiego
PS:
Im closing the thread.
============================
To: spunk.funk November 8, 2015
Much thanx for the help on "USB ignored" on external HDD's.
DrJoeSanDiego