[SOLVED] (Another) Windows update KB3000850 fails with error 800700a1

[sylkyls]

Hello,

I try to repaire a friend's computer. I solved the sound problem (due to a dll that AVG erased) with a system restauration, but now that the PC makes sounds, I'd like to update it.
A few updates did work fine but there is a last one (KB3000850) witch doesn't and the error code is 800700A1...

I tried Microsoft FixIt...

I did a SFC /SCANNOW , copy the log file as a txt file, launched SFCFix and rebooted the computer but it didn't help.
(the log files are in the cbs.zip and SFCFix.zip)

Could anyone help me te resolve this update problem?

Thank you (in advance) and sorry for my bad english (a french issue).

 

[Alarcin]

I tried to install KB3000850 many times last year, when it was optional. It failed many times and I gave up.

Now it's "recommended" I have tried again - still fails, but I don't even get an error code, just the message:
"Failure configuring Windows updates - undoing changes".

 

[sylkyls]

Hello Alarcin,

I saw that "Go The Power" helped some users how encountered this problem, so I expect that someone could (help me to) find the solution to my problem...

 

[Go The Power]

Hello and welcome to the forum :)

This one should hopefully get everything fixed for you.

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
2. Download SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
3. Save any open documents and close all open windows.
4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
6. SFCFix will now process the script.
7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

SFC /SCANNOW

1. Right click on the
   
   button
2. Click on Command prompt (Admin) => Press Yes on the prompt
3. Inside the Command Prompt windows copy and paste the following command SFC /SCANNOW
4. Please wait for this to Finish before continuing with rest of the steps.

Convert CBS.log to CBS.txt

1. Right click on the
   
   button
2. Click on Run => Inside the run box copy and paste the following command:
   

   cmd /c copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"

3. Press Enter
4. Once this has completed please go to your Desktop and you will find CBS.txt, please rename this file to CBS_{Insert forum username here}_{insert todays Date here}.txt For example "CBS_Go The Power_1803.txt"
5. Please upload CBS_{Username}_{Date}.txt to this thread.

Please Note:: if the file is too big to upload to you next post please upload via Dropbox or One Drive

 

[sylkyls]

Hello Go The Power, and thank you for your help!!!

As you requested, here is the log file for SFCFix:

SFCFix version 2.4.3.0 by niemiro.
Start time: 2015-03-18 14:57:52.403
Microsoft Windows 8.1 Update 3 - amd64
Using .zip script file at C:\Users\Rémy\Desktop\SFCFix.zip [0]








PowerCopy::
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.LOG


Successfully copied file C:\Users\Rémy\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.LOG to C:\Windows\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.LOG.


Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.LOG
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.LOG
PowerCopy:: directive completed successfully.








Successfully processed all directives.
SFCFix version 2.4.3.0 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2015-03-18 14:57:52.716
Script hash: edfQxGAvO9jJPIC1QiJs2h3mwlSQLzUC/EQcOjgYx2w=
----------------------EOF-----------------------

And here comes the link to download the cbs.txt file (112Mo ^^ ): http://1drv.ms/18HC1hB

(I didn't try to make the windows update to not make any modification/corruption, tell me if i should to)

Few more times: THANK YOU! THANK YOU! THANK YOU! THANK YOU!


sylkyls

 

[sylkyls]

Hi,
I didn't see that Windows made the update automaticaly, and il worked!

Thank you for your help !!!
Go The Power you're great !!!

 

[Go The Power]

Hi sylkyls,

Sorry for the delay, I have just returned from my holidays.

Your welcome, glad to have helped :).