I have been experiencing BSODs that usually refer to some sort of memory error. Recently I lost my ability to access microsoft office 2013. I attempted to follow MS support instructions which had me uninstall office. I have not been able to reinstall office without receiving an error. I contacted ms help desk and they indicated to me that the problem was update related but wanted to be paid for further assistance. I would like to see if I can correct the problem myself with a little guidance.
I have had windows update problems in the past and I thought I was able to avoid them by using the offline windows update (WSUS). It appears i was mistaken. Any help given would be greatly appreciated.
here is a copy of the SFCfix log:
SFCFix version 2.4.1.0 by niemiro.
Start time: 2014-11-12 22:46:42.933
Not using a script file.
AutoAnalysis::
FIXED: Successfully repaired missing store directory C:\Windows\winsxs\amd64_microsoft-windows-msclient-netmscli-pro_31bf3856ad364e35_6.1.7600.16385]none_f67b1c3af4a2b896.
FAILED: Could not repair missing store directory C:\Windows\winsxs\x86_microsoft-windows/m..oracle-provider-dll_11bf3856ad364e35_6.1.7602.16385_none_92f9516ff490edd0 with error code ERROR_INVALID_NAME.
SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: -1723
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 2
SURT total detected corruption count: 44
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.
Successfully processed all directives.
SFCFix version 2.4.1.0 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2014-11-12 22:49:51.453
----------------------EOF-----------------------
I have had windows update problems in the past and I thought I was able to avoid them by using the offline windows update (WSUS). It appears i was mistaken. Any help given would be greatly appreciated.
here is a copy of the SFCfix log:
SFCFix version 2.4.1.0 by niemiro.
Start time: 2014-11-12 22:46:42.933
Not using a script file.
AutoAnalysis::
FIXED: Successfully repaired missing store directory C:\Windows\winsxs\amd64_microsoft-windows-msclient-netmscli-pro_31bf3856ad364e35_6.1.7600.16385]none_f67b1c3af4a2b896.
FAILED: Could not repair missing store directory C:\Windows\winsxs\x86_microsoft-windows/m..oracle-provider-dll_11bf3856ad364e35_6.1.7602.16385_none_92f9516ff490edd0 with error code ERROR_INVALID_NAME.
SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: -1723
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 2
SURT total detected corruption count: 44
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.
Successfully processed all directives.
SFCFix version 2.4.1.0 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2014-11-12 22:49:51.453
----------------------EOF-----------------------