Hello everyone, I'd appreciate if somebody can help me out on this.
Problem:
The following updates keep failing:
1) Security Update for Windows 7 for x64-based Systems (KB2871997)
2) Security Update for Windows 7 for x64-based Systems (KB3004375)
3) Security Update for Windows 7 for x64-based Systems (KB3031432)
Symptoms are different for the packages:
1) appears to install correctly, but after re-checking for updates it comes back asif it had not been installed
2) and 3) fail with code 80073712
I'm not 100% sure if the symptoms are related but I think they are;
Until now, tried the following methods:
- Ran sfc /scannow
- Ran System Update Readiness Tool (v34)
- Purging C:\Windows\SoftwareDistribution\DataStore and Download, while temporarily stopping the Windows Update service
- Uninstalled all installed update packages since June 2014, then ran update again to reinstall them
As instructed, I ran SFCFix, generating the following output:
-------------------------------------------------
SFCFix version 2.4.2.1 by niemiro.
Start time: 2015-02-13 18:54:05.205
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.
AutoAnalysis::
SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 0
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 3
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.
Successfully processed all directives.
SFCFix version 2.4.2.1 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2015-02-13 19:10:21.780
----------------------EOF-----------------------
I was unable to upload cbs.zip, it seems that that is way too big to attach here.
Does somebody know what I should do, or what information is needed?
Thanks in advance
Martijn
Problem:
The following updates keep failing:
1) Security Update for Windows 7 for x64-based Systems (KB2871997)
2) Security Update for Windows 7 for x64-based Systems (KB3004375)
3) Security Update for Windows 7 for x64-based Systems (KB3031432)
Symptoms are different for the packages:
1) appears to install correctly, but after re-checking for updates it comes back asif it had not been installed
2) and 3) fail with code 80073712
I'm not 100% sure if the symptoms are related but I think they are;
Until now, tried the following methods:
- Ran sfc /scannow
- Ran System Update Readiness Tool (v34)
- Purging C:\Windows\SoftwareDistribution\DataStore and Download, while temporarily stopping the Windows Update service
- Uninstalled all installed update packages since June 2014, then ran update again to reinstall them
As instructed, I ran SFCFix, generating the following output:
-------------------------------------------------
SFCFix version 2.4.2.1 by niemiro.
Start time: 2015-02-13 18:54:05.205
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.
AutoAnalysis::
SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 0
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 3
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.
Successfully processed all directives.
SFCFix version 2.4.2.1 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2015-02-13 19:10:21.780
----------------------EOF-----------------------
I was unable to upload cbs.zip, it seems that that is way too big to attach here.
Does somebody know what I should do, or what information is needed?
Thanks in advance
Martijn