Win7 64bit - Windows Update Error Code 8008005, Unable to do sfc /scannow, and more

englegend · Apr 27, 2015

Hi all,

I have some serious problem with my computer. I am unable to perform many stuffs such as windows update, sfc /scannow.

Also, my windows components are blanked as well as my windows update history.

I have tried manually running my Windows Installer thru Windows Services and it returned error 126.

Attached are my CBS.rar, SFCFix.txt and below is a screenshot of my situation.

Go The Power · Apr 29, 2015

Hello and welcome to the forum.

Sorry for the delay.

Command query

Click on the

button. Inside the search box type in CMD
Right click on CMD => Choose Run as Administrator

Inside the Command Prompt windows copy and paste the following commands

Code:

reg query "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Version" >1&& reg query "HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Component Based Servicing\Version" >>1&& dir "%WinDir%\servicing\Version" >>1&&notepad 1

Once finished a note pad file called 1 will open Please post the contents back into this thread.

englegend · Apr 29, 2015

Hi,

Code:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Version
6.1.7601.17592 REG_EXPAND_SZ %SystemRoot%\WinSxS\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_672ce6c3de2cb17f
(Default) REG_SZ 




HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Component Based Servicing\Version
6.1.7601.17592 REG_EXPAND_SZ %SystemRoot%\winsxs\x86_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_0b0e4b4025cf4049


Volume in drive C has no label.
Volume Serial Number is 3E6F-4835


Directory of C:\Windows\servicing\Version


04/21/2012 10:23 PM <DIR> .
04/21/2012 10:23 PM <DIR> ..
04/21/2012 10:23 PM <DIR> 6.1.7601.17592
0 File(s) 0 bytes
3 Dir(s) 14,218,584,064 bytes free

Go The Power · May 1, 2015

Can you please also run the following command from command prompt as admin and post back the results:
fsutil hardlink list "C:\Windows\servicing\Version\6.1.7601.17592\amd64_installed" >1&&notepad 1

englegend · May 1, 2015

Code:

\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7600.16385_none_655452efe0fb810b\amd64_installed\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17514_none_678566b7ddea04a5\amd64_installed
\Windows\servicing\Version\6.1.7601.17592\amd64_installed
\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_672ce6c3de2cb17f\amd64_installed

Go The Power · May 2, 2015

All of this checks out.... Can you please run SFC again and upload a new CBS log?

englegend · May 2, 2015

Still unable to perform sfc as it says Windows Resource Protection could not perform the requested operation.

Attached is the new cbs log.

View attachment CBS.log

englegend · May 2, 2015

By the way, may I know why my windows update history and windows components are blanked?

A short and simple explanation will be great. Thanks!

Go The Power · May 5, 2015

englegend said:
Still unable to perform sfc as it says Windows Resource Protection could not perform the requested operation.

Attached is the new cbs log.

View attachment 11929

PowersShell ACL

Click Start -> Inside the search field search for Powershell.exe
Press Enter
Inside the PowerShell windows copy the following command
get-acl "HKLM:\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing" | fl >2
Press Enter
Type in notepad 2
Press Enter
Please post the contents of the notepad file back into this thread.

englegend said:
By the way, may I know why my windows update history and windows components are blanked?

A short and simple explanation will be great. Thanks!

Did you try any of the Microsoft self fix it tools? These often reset this.

englegend · May 5, 2015

Code:

Path   : Microsoft.PowerShell.Core\Registry::HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Bas
         ed Servicing
Owner  : NT SERVICE\TrustedInstaller
Group  : NT SERVICE\TrustedInstaller
Access : NT AUTHORITY\SYSTEM Allow  -2147483648
         NT AUTHORITY\SYSTEM Allow  ReadKey
         BUILTIN\Administrators Allow  ReadKey
         BUILTIN\Administrators Allow  -2147483648
         BUILTIN\Users Allow  -2147483648
         BUILTIN\Users Allow  ReadKey
         NT SERVICE\TrustedInstaller Allow  268435456
         NT SERVICE\TrustedInstaller Allow  FullControl
Audit  : 
Sddl   : O:S-1-5-80-956008885-3418522649-1831038044-1853292631-2271478464G:S-1-5-80-956008885-3418522649-1831038044-185
         3292631-2271478464D:PAI(A;CIIO;GR;;;SY)(A;;KR;;;SY)(A;;KR;;;BA)(A;CIIO;GR;;;BA)(A;CIIO;GR;;;BU)(A;;KR;;;BU)(A;
         CIIO;GA;;;S-1-5-80-956008885-3418522649-1831038044-1853292631-2271478464)(A;;KA;;;S-1-5-80-956008885-341852264
         9-1831038044-1853292631-2271478464)

And yes, I did some microsoft self fixes before.

Go The Power · May 8, 2015

That checks.

This one is puzzling me.

Please go Here and download Process Monitor -> Save the file to your desktop.
Double click on Process Monitor -> Press Yes on the UAC -> you should now have a Filter box appeared press Ok
Now click on File -> Capture Events (make sure this is ticked)
Run SFC /SCANNOW, once the scan has finished/failed please continue.
Go back into Process Monitor. Click on File -> Save -> save the file to your desktop.
Now go to your desktop and you should see a file called Logfile.pml -> please but it in a Zip file -> and upload it for me to have a read. As the file is going to be quite big please use Dropbox or One Drive

Please also upload a new CBS log

englegend · May 9, 2015

I didn't expect a 300mb file.

Google Drive

Drop Box

And attached is new CBS log.

Edit: Updated links

Go The Power · May 13, 2015

There is another issue now.... the COMPONENTS hive can not be read.

We need to make sure this is not a failing HDD:

Warning:: This fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Warning:: Before doing anything it is a good idea to back up any data/files that are important to you, in case your hard drive is dying. Please see Here

What I recommend from here is to run some HDD diagnostics. Please follow the steps here for SeaTools HDD Diagnostics. Run a Long test and a Short test, then report back the results to this thread.

chkdsk /f scan

Right click on the Start button and select Run as administrator
When command prompt opens, copy and paste the following commands into it, press enter after each

chkdsk /f
Reboot
Download ListChkdskResult.exe (by SleepyDude) from Here
Double click on it to run it. It will take a few seconds to scan, then it will open a Notepad window with the log. Copy and paste the contents of this into your next post please!

englegend · May 14, 2015

Both long and short test - pass

Code:

ListChkdskResult by SleepyDude v0.1.7 Beta | 21-09-2013


------< Log generate on 5/15/2015 10:36:03 AM >------
Category: 0
Computer Name: ENGLEGEND-PC
Event Code: 1001
Record Number: 726080
Source Name: Microsoft-Windows-Wininit
Time Written: 05-15-2015 @ 02:35:29
Event Type: Information
User: 
Message: 


Checking file system on C:
The type of the file system is NTFS.




A disk check has been scheduled.
Windows will now check the disk.                         


CHKDSK is verifying files (stage 1 of 3)...
  384768 file records processed.                                         


File verification completed.
  1436 large file records processed.                                   


  0 bad file records processed.                                     


  2 EA records processed.                                           


  92 reparse records processed.                                      


CHKDSK is verifying indexes (stage 2 of 3)...
  467030 index entries processed.                                        


Index verification completed.
  0 unindexed files scanned.                                        


  0 unindexed files recovered.                                      


CHKDSK is verifying security descriptors (stage 3 of 3)...
  384768 file SDs/SIDs processed.                                        


Cleaning up 88 unused index entries from index $SII of file 0x9.
Cleaning up 88 unused index entries from index $SDH of file 0x9.
Cleaning up 88 unused security descriptors.
Security descriptor verification completed.
  41132 data files processed.                                           


CHKDSK is verifying Usn Journal...
  34837880 USN bytes processed.                                            


Usn Journal verification completed.
Windows has checked the file system and found no problems.


 117115903 KB total disk space.
 104814280 KB in 221848 files.
    137576 KB in 41133 indexes.
         0 KB in bad sectors.
    491451 KB in use by the system.
     65536 KB occupied by the log file.
  11672596 KB available on disk.


      4096 bytes in each allocation unit.
  29278975 total allocation units on disk.
   2918149 allocation units available on disk.


Internal Info:
00 df 05 00 50 03 04 00 24 71 07 00 00 00 00 00  ....P...$q......
96 a5 00 00 5c 00 00 00 00 00 00 00 00 00 00 00  ....\...........
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................


Windows has finished checking your disk.
Please wait while your computer restarts.


-----------------------------------------------------------------------
Category: 0
Computer Name: ENGLEGEND-PC
Event Code: 1001
Record Number: 723855
Source Name: Microsoft-Windows-Wininit
Time Written: 04-29-2015 @ 06:29:44
Event Type: Information
User: 
Message: 


Checking file system on C:
The type of the file system is NTFS.


A disk check has been scheduled.
Windows will now check the disk.                         


CHKDSK is verifying files (stage 1 of 5)...
  384768 file records processed.                                         


File verification completed.
  1415 large file records processed.                                   


  0 bad file records processed.                                     


  2 EA records processed.                                           


  92 reparse records processed.                                      


CHKDSK is verifying indexes (stage 2 of 5)...
  466712 index entries processed.                                        


Index verification completed.
  0 unindexed files scanned.                                        


  0 unindexed files recovered.                                      


CHKDSK is verifying security descriptors (stage 3 of 5)...
  384768 file SDs/SIDs processed.                                        


Cleaning up 336 unused index entries from index $SII of file 0x9.
Cleaning up 336 unused index entries from index $SDH of file 0x9.
Cleaning up 336 unused security descriptors.
Security descriptor verification completed.
  40973 data files processed.                                           


CHKDSK is verifying Usn Journal...
  36562112 USN bytes processed.                                            


Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
  384752 files processed.                                                


File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
  3597552 free clusters processed.                                        


Free space verification is complete.
Windows has checked the file system and found no problems.


 117115903 KB total disk space.
 102095856 KB in 219453 files.
    136676 KB in 40974 indexes.
         0 KB in bad sectors.
    493163 KB in use by the system.
     65536 KB occupied by the log file.
  14390208 KB available on disk.


      4096 bytes in each allocation unit.
  29278975 total allocation units on disk.
   3597552 allocation units available on disk.


Internal Info:
00 df 05 00 56 f9 03 00 1a 63 07 00 00 00 00 00  ....V....c......
00 a7 00 00 5c 00 00 00 00 00 00 00 00 00 00 00  ....\...........
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................


Windows has finished checking your disk.
Please wait while your computer restarts.


-----------------------------------------------------------------------
Category: 0
Computer Name: ENGLEGEND-PC
Event Code: 1001
Record Number: 708865
Source Name: Microsoft-Windows-Wininit
Time Written: 02-16-2015 @ 07:52:39
Event Type: Information
User: 
Message: 


Checking file system on C:
The type of the file system is NTFS.


A disk check has been scheduled.
Windows will now check the disk.                         


CHKDSK is verifying files (stage 1 of 5)...
  384768 file records processed.                                         


File verification completed.
  1365 large file records processed.                                   


  0 bad file records processed.                                     


  2 EA records processed.                                           


  92 reparse records processed.                                      


CHKDSK is verifying indexes (stage 2 of 5)...
  465170 index entries processed.                                        


Index verification completed.
  0 unindexed files scanned.                                        


  0 unindexed files recovered.                                      


CHKDSK is verifying security descriptors (stage 3 of 5)...
  384768 file SDs/SIDs processed.                                        


Cleaning up 207 unused index entries from index $SII of file 0x9.
Cleaning up 207 unused index entries from index $SDH of file 0x9.
Cleaning up 207 unused security descriptors.
Security descriptor verification completed.
  40202 data files processed.                                           


CHKDSK is verifying Usn Journal...
  34858216 USN bytes processed.                                            


Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
  384752 files processed.                                                


File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
  4349457 free clusters processed.                                        


Free space verification is complete.
Windows has checked the file system and found no problems.


 117115903 KB total disk space.
  99090528 KB in 220565 files.
    136384 KB in 40203 indexes.
         0 KB in bad sectors.
    491163 KB in use by the system.
     65536 KB occupied by the log file.
  17397828 KB available on disk.


      4096 bytes in each allocation unit.
  29278975 total allocation units on disk.
   4349457 allocation units available on disk.


Internal Info:
00 df 05 00 ab fa 03 00 11 6c 07 00 00 00 00 00  .........l......
a6 92 00 00 5c 00 00 00 00 00 00 00 00 00 00 00  ....\...........
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................


Windows has finished checking your disk.
Please wait while your computer restarts.


-----------------------------------------------------------------------
Category: 0
Computer Name: ENGLEGEND-PC
Event Code: 26213
Record Number: 705493
Source Name: Chkdsk
Time Written: 02-02-2015 @ 07:51:46
Event Type: Information
User: 
Message: Chkdsk was executed in read-only mode.  A volume snapshot was not used. Extra errors and warnings may be reported as the volume may have changed during the chkdsk run.  


Checking file system on I:\
Volume label is GRMCULXFRER_EN_DVD.


CHKDSK is verifying files (stage 1 of 3)...
  1280 file records processed.                                         


File verification completed.
  0 large file records processed.                                   


  0 bad file records processed.                                     


  0 EA records processed.                                           


  0 reparse records processed.                                      


CHKDSK is verifying indexes (stage 2 of 3)...
  1696 index entries processed.                                        


Index verification completed.




CHKDSK is verifying security descriptors (stage 3 of 3)...
  1280 file SDs/SIDs processed.                                        


Security descriptor verification completed.
  209 data files processed.                                           


CHKDSK is verifying Usn Journal...
  315584 USN bytes processed.                                            


Usn Journal verification completed.
Windows has checked the file system and found no problems.


   3909631 KB total disk space.
   3187148 KB in 879 files.
       372 KB in 210 indexes.
     23927 KB in use by the system.
     21600 KB occupied by the log file.
    698184 KB available on disk.


      4096 bytes in each allocation unit.
    977407 total allocation units on disk.
    174546 allocation units available on disk.


-----------------------------------------------------------------------
Category: 0
Computer Name: ENGLEGEND-PC
Event Code: 26213
Record Number: 705492
Source Name: Chkdsk
Time Written: 02-02-2015 @ 07:16:09
Event Type: Information
User: 
Message: Chkdsk was executed in read-only mode.  A volume snapshot was not used. Extra errors and warnings may be reported as the volume may have changed during the chkdsk run.  


Checking file system on I:\
Volume label is ESD-ISO.


CHKDSK is verifying files (stage 1 of 3)...
  3072 file records processed.                                         


File verification completed.
  0 large file records processed.                                   


  0 bad file records processed.                                     


  0 EA records processed.                                           


  0 reparse records processed.                                      


CHKDSK is verifying indexes (stage 2 of 3)...
  4822 index entries processed.                                        


Index verification completed.




CHKDSK is verifying security descriptors (stage 3 of 3)...
  3072 file SDs/SIDs processed.                                        


Security descriptor verification completed.
  876 data files processed.                                           


CHKDSK is verifying Usn Journal...
  1078712 USN bytes processed.                                            


Usn Journal verification completed.
Windows has checked the file system and found no problems.


   3909631 KB total disk space.
   3368772 KB in 2101 files.
      1500 KB in 877 indexes.
     26743 KB in use by the system.
     21600 KB occupied by the log file.
    512616 KB available on disk.


      4096 bytes in each allocation unit.
    977407 total allocation units on disk.
    128154 allocation units available on disk.


-----------------------------------------------------------------------
Category: 0
Computer Name: ENGLEGEND-PC
Event Code: 26213
Record Number: 705409
Source Name: Chkdsk
Time Written: 02-02-2015 @ 03:28:46
Event Type: Information
User: 
Message: Chkdsk was executed in read-only mode.  A volume snapshot was not used. Extra errors and warnings may be reported as the volume may have changed during the chkdsk run.  


Checking file system on I:\
Volume label is GRMCULXFRER_EN_DVD.


CHKDSK is verifying files (stage 1 of 3)...
  1280 file records processed.                                         


File verification completed.
  0 large file records processed.                                   


  0 bad file records processed.                                     


  0 EA records processed.                                           


  0 reparse records processed.                                      


CHKDSK is verifying indexes (stage 2 of 3)...
  1696 index entries processed.                                        


Index verification completed.




CHKDSK is verifying security descriptors (stage 3 of 3)...
  1280 file SDs/SIDs processed.                                        


Security descriptor verification completed.
  209 data files processed.                                           


CHKDSK is verifying Usn Journal...
  315584 USN bytes processed.                                            


Usn Journal verification completed.
Windows has checked the file system and found no problems.


   3909631 KB total disk space.
   3187148 KB in 879 files.
       372 KB in 210 indexes.
     23927 KB in use by the system.
     21600 KB occupied by the log file.
    698184 KB available on disk.


      4096 bytes in each allocation unit.
    977407 total allocation units on disk.
    174546 allocation units available on disk.


-----------------------------------------------------------------------
Category: 0
Computer Name: ENGLEGEND-PC
Event Code: 26213
Record Number: 696717
Source Name: Chkdsk
Time Written: 12-24-2014 @ 03:18:33
Event Type: Information
User: 
Message: Chkdsk was executed in read-only mode.  A volume snapshot was not used. Extra errors and warnings may be reported as the volume may have changed during the chkdsk run.  


Checking file system on I:\
Volume label is GRTMPFPP_EN.


CHKDSK is verifying files (stage 1 of 3)...
  7424 file records processed.                                         


File verification completed.
  0 large file records processed.                                   


  0 bad file records processed.                                     


  0 EA records processed.                                           


  0 reparse records processed.                                      


CHKDSK is verifying indexes (stage 2 of 3)...
  7790 index entries processed.                                        


Index verification completed.




CHKDSK is verifying security descriptors (stage 3 of 3)...
  7424 file SDs/SIDs processed.                                        


Security descriptor verification completed.
  184 data files processed.                                           


CHKDSK is verifying Usn Journal...
  1845344 USN bytes processed.                                            


Usn Journal verification completed.
Windows has checked the file system and found no problems.


   3909631 KB total disk space.
    632988 KB in 7065 files.
      1800 KB in 185 indexes.
     31607 KB in use by the system.
     21600 KB occupied by the log file.
   3243236 KB available on disk.


      4096 bytes in each allocation unit.
    977407 total allocation units on disk.
    810809 allocation units available on disk.


-----------------------------------------------------------------------

Go The Power · May 15, 2015

Can you please go the following location C:\Windows\System32\config and look for the following files:
-COMPONENTS
-Any other files that start with the word COMPONENTS
-Or any files that have a similar name to COMPONENTS (it could be spelt different, have a number, a symbol etc)
If you find any please create a folder on your desktop and copy and paste all these files into this folder.
Next can you please zip this folder -> Please name this zip file to COMPONENTS_{Insert forum username here}_{insert todays Date here}.zip For example "COMPONENTS_Go The Power_1803.Zip"
Once done, upload them for me to analyze. The file may be too big to attach to this post, please use either Dropbox or One Drive.

Click on the

button. Inside the search box type in CMD
Right click on CMD => Choose Run as Administrator
Inside the Command Prompt windows copy and paste the following commands
dir %systemroot%\System32\config >1&&notepad 1
Please post the contents of the notepad file back into this thread

englegend · May 15, 2015

Components Drop box

Code:

 Volume in drive C has no label.
 Volume Serial Number is 3E6F-4835


 Directory of C:\Windows\System32\config


04/24/2015  08:59 AM    <DIR>          .
04/24/2015  08:59 AM    <DIR>          ..
04/16/2012  10:17 AM            28,672 BCD-Template
04/28/2015  12:45 PM        39,583,744 components
05/15/2015  05:53 PM           524,288 default
07/14/2009  10:34 AM    <DIR>          Journal
05/14/2015  03:07 PM    <DIR>          RegBack
05/15/2015  06:51 PM           262,144 sam
05/15/2015  05:53 PM           262,144 security
05/15/2015  06:52 PM        84,672,512 software
05/15/2015  06:53 PM        43,253,760 system
04/24/2015  08:59 AM    <DIR>          systemprofile
04/23/2015  05:00 PM    <DIR>          TxR
               7 File(s)    168,587,264 bytes
               6 Dir(s)  11,391,733,760 bytes free

Go The Power · May 16, 2015

This getting really odd.. Can you please open up CMD as admin and enter in th efollowing:
set >1&&notepad 1

Post the contents of 1.txt back into this thread.

englegend · May 18, 2015

Code:

ALLUSERSPROFILE=C:\ProgramData
APPDATA=C:\Users\ENGLEGEND\AppData\Roaming
CommonProgramFiles=C:\Program Files\Common Files
CommonProgramFiles(x86)=C:\Program Files (x86)\Common Files
CommonProgramW6432=C:\Program Files\Common Files
COMPUTERNAME=ENGLEGEND-PC
ComSpec=C:\Windows\system32\cmd.exe
FP_NO_HOST_CHECK=NO
HOMEDRIVE=C:
HOMEPATH=\Users\ENGLEGEND
LOCALAPPDATA=C:\Users\ENGLEGEND\AppData\Local
LOGONSERVER=\\ENGLEGEND-PC
NUMBER_OF_PROCESSORS=4
OS=Windows_NT
Path=C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Program Files (x86)\QuickTime\QTSystem\;C:\Program Files (x86)\Skype\Phone\;C:\Program Files (x86)\NVIDIA Corporation\PhysX\Common
PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC
PROCESSOR_ARCHITECTURE=AMD64
PROCESSOR_IDENTIFIER=Intel64 Family 6 Model 30 Stepping 5, GenuineIntel
PROCESSOR_LEVEL=6
PROCESSOR_REVISION=1e05
ProgramData=C:\ProgramData
ProgramFiles=C:\Program Files
ProgramFiles(x86)=C:\Program Files (x86)
ProgramW6432=C:\Program Files
PROMPT=$P$G
PSModulePath=C:\Windows\system32\WindowsPowerShell\v1.0\Modules\
PUBLIC=C:\Users\Public
SESSIONNAME=Console
SystemDrive=C:
SystemRoot=C:\Windows
TEMP=C:\Users\ENGLEG~1\AppData\Local\Temp
TMP=C:\Users\ENGLEG~1\AppData\Local\Temp
USERDOMAIN=ENGLEGEND-PC
USERNAME=ENGLEGEND
USERPROFILE=C:\Users\ENGLEGEND
windir=C:\Windows

Go The Power · May 20, 2015

That all looks correct.... Can you please repeat the steps with SFC /SCANNOW and ProcMon and upload a new logfile? Along with a new CBS log.

englegend · May 20, 2015

Still Windows Resource Protection could not perform the requested operation.

Dropbox for LogFile for Procmon

And attached is new CBS log file.

Win7 64bit - Windows Update Error Code 8008005, Unable to do sfc /scannow, and more

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