[SOLVED] Windows Update error code 800B0100 / Windows Features blank

G

Gray Fox

Member
Joined
Apr 28, 2015
Posts
7
Hello everyone,

I have quite an issue with my Windows 7 Pro x64-bit PC, it seems that some of the system files are corrupt.

To start with, I've been trying to update my PC with 4 updates (KB2894844, KB2937610, KB2972211, KB3037574) for around a year now and I keep getting the 800B0100 error code, they are all security updates for Microsoft .NET Framework 3.5.1, I decided to investigate further.

I thought I'd check "Turn Windows features on or off" and see if Microsoft .NET Framework 3.5.1 is installed, but when I do open optionalfeatures.exe (as admin) it's blank.

My only option was to download and install the Windows system readiness tool, I did that and it did not fix the issue.

I have uploaded the CBS file using the script, with hopes that someone could help with this issue.

Cheers.

EDIT:SFCFix Log:
Code: 
SFCFix version 2.4.3.0 by niemiro.
Start time: 2015-04-28 18:24:19.416
Microsoft Windows 7 Service Pack 1 - amd64
Using .txt script file at C:\Users\EVGA X79\Desktop\SFCFixScript.txt [0]




Collect::
File upload aborted - no thread.
Collect:: directive failed to complete successfully.




Failed to process all directives successfully.
SFCFix version 2.4.3.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2015-04-28 18:25:19.661
Script hash: zyFfBWbS3fxgTqdEHaWo9HHm8G4WJRx4eoZYPA0zvak=
----------------------EOF-----------------------
 
Last edited:
Hi.
I had similar problems trying to install some updates on my Windows 7 64bit. Error codes for ages.
Eventually found my Anti Virus was the whole cause. Turned off Anti Virus and checked for updates and they all installed without a hitch.
Avast was the culprit.
 
I wish it was as simple as that, but I have several corrupt files causing this.

On another note, I can't seem to edit my post any longer and I have the wrong SFCFix log up there, this is the one I was supposed to post:
Read More:
 
Hello and welcome to the forum.

Really sorry for the delay.

Can you please upload the following files:
C:\Windows\Logs\CBS\CheckSUR.log
C:\Windows\Logs\CBS\CheckSUR.persist.log
 
Thank you, this should repair all the corruptions:

SURT Package replacement

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Click Here to download Packs.zip and save this to your Desktop.
  2. Right-click on the file and select Extract All...
  3. Tick the box labelled Show extracted files when complete then click Extract
  4. A window will open showing two folders, Manifests and Packages
  5. Open the Manifests folder and copy the files into the following folder (if there are any files)

    C:\Windows\Temp\CheckSur\Winsxs\Manifests
  6. Open the Packages folder and copy the files into the following folder (if there are any files)

    C:\Windows\Temp\CheckSur\Servicing\Packages
  7. Run the System Update Readiness Tool (SURT) again.
  8. When the SURT finishes installing, copy (Ctrl + C) and paste (Ctrl + V) the contents of the SURT log into your next post please:

    C:\Windows\Logs\CBS\CheckSUR.log
    C:\Windows\Logs\CBS\CheckSUR.persist.log
 
Hello Go The Power, I have followed the steps. The log files are pasted below.

CheckSUR.log :
Read More:


CheckSUR.persist.log :
Read More:
 
Last edited:
Hello again :)

All the corruptions have been repaired, how is windows update behaving now?

Code: 
Summary:
Seconds executed: 948
Found 72 errors
Fixed 72 errors
 
Almost there, the "Turn Windows features on or off" is not blank anymore so that's great. Most of the updates installed successfully except for two.

Capture.PNG

They are KB2972211 and KB2894844, both .Net Framework 3.5.1 security updates.
 
I can't edit my previous post for some reason, sorry for double posting.

I have solved the issue, I just manually downloaded the updates from Microsoft's update webpage, and they installed without a hitch.
Thank you for your help, Go The Power.
 
Very good work, this error is fixed 99% of the time by manually installing the update.

Glad to hear everything is working correctly.
 
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