[SOLVED] SFC /Scannow will not repair files - nor does DISM

[oklajohn]

I just purchased this desktop with Windows 10 and almost instantly, SFC can not find source files to repair corruption. I have looked at the CBS log, and didn't see anything, however, I really don't know what to look for. Would someone take a look at the log and tell me what I can do to fix SFC and DISM? Both run but will not repair files. Thanks

 

[oklajohn]

Attaching DISM File also

 

[oklajohn]

One more item - it look as though all errors in SFC are connected in someway with Cortana. Is there a way to deal with this? I don't even use Cortana!

 

[Aura]

Hi oklajohn :)

My name is Aura and I'll be assisting you with your issue. Follow the instructions below please.

SFCFix - Fix Time

WARNING! The following fix is specific to the user's system in this thread. No one else should follow the instructions below to apply that fix, as it could damage your system. If you need assistance with an issue, please start a new thread and someone will assist you shortly.

Follow the instructions below to download and execute a SFCFix fix, and provide the log.

• Download SFCFix and move the executable on your Desktop;
• Download the attached SFCFix.zip and move the archive to your Desktop;
  Note: Make sure that the file is named SFCFix.zip, do not rename it.
• Save any work you have open, and close every programs;
• Drag the SFCFix.zip archive file over the SFCFix.exe executable and release it;
  
  
• SFCFix will launch, let it complete;
• Once done, a file will appear on your Desktop, called SFCFix.txt;
• Open the file, then copy and paste its content in your next reply;

View attachment SFCFix.zip

 

[oklajohn]

Thank you Aura - here is the test of SFCFix.txt

SFCFix version 2.4.5.0 by niemiro.
Start time: 2015-08-19 07:55:25.209
Microsoft Windows 8.1 - amd64
Using .zip script file at C:\Users\johnr\Desktop\SFCFix.zip [0]




PowerCopy::
Successfully took permissions for file or folder C:\Windows\Winsxs\amd64_microsoft-windows-c...networking.cortana_31bf3856ad364e35_10.0.10240.16384_none_949303fbe0a482ff\package.json

Successfully copied file C:\Users\johnr\AppData\Local\niemiro\Archive\Winsxs\amd64_microsoft-windows-c...networking.cortana_31bf3856ad364e35_10.0.10240.16384_none_949303fbe0a482ff\package.json to C:\Windows\Winsxs\amd64_microsoft-windows-c...networking.cortana_31bf3856ad364e35_10.0.10240.16384_none_949303fbe0a482ff\package.json.

Successfully restored ownership for C:\Windows\Winsxs\amd64_microsoft-windows-c...networking.cortana_31bf3856ad364e35_10.0.10240.16384_none_949303fbe0a482ff\package.json
Successfully restored permissions on C:\Windows\Winsxs\amd64_microsoft-windows-c...networking.cortana_31bf3856ad364e35_10.0.10240.16384_none_949303fbe0a482ff\package.json
PowerCopy:: directive completed successfully.




Successfully processed all directives.
SFCFix version 2.4.5.0 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2015-08-19 07:55:25.593
Script hash: 7Nmkk/fHglLO9n2eMlEEbS14NClY81dd6GHpT7a1oj0=
----------------------EOF-----------------------

 

[Aura]

Alright follow the instructions below please.

System File Checker (SFC)
Follow the instructions below to run a SFC scan on your system and to provide the CBS log in your next reply;

• On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select
  
  Run as Administrator
• On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin);
• On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin);
• Enter the command below and press on Enter;
  

  sfc /scannow

  Note: There's a space between "sfc" and "/scannow";
• Once the scan is complete, enter the command below and press on Enter
  

  copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"

• A file called cbs.txt will have appeared on your Desktop. Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here;

Note: Please note that the CBS.log is volatile, which means that if you don't upload it after the SFC scan is completed, it won't contains the information from the scan anymore. So archive it and upload it as soon as you can.

 

[oklajohn]

Thanks - running sfc /scannow - wll post cbs,txt on One Drive as soon as sfc completes.

 

[oklajohn]

URL for cbs.text - I think it's fixed -you are great! Can I contribute to your site?

https://onedrive.live.com/prev?cid=5b1a2bd9b50897a8&id=5B1A2BD9B50897A8!6826&v=TextFileEditor

 

[Aura]

Apparently the file doesn't exist. And you already contributed from what I can see :) You are free to post around the forums and participate in the various threads too :)

 

[oklajohn]

Thanks again. I really appreciate your help.

 

[Aura]

No problem oklajohn, you're welcome :)