[SOLVED] SFC can't repair, DISM doesn't work, SFCFix finds nothing

Hi juniorelson4 :)

My name is Aura and I'll be assisting you with your issue. There's only one payload file that cannot be replaced, and this is what is causing the issue.

Code: 
(p)	CSI Payload Corrupt			amd64_prnokcl2.inf_31bf3856ad364e35_10.0.10240.16384_none_9dac93bcbb146c6c\OKV4ClassSMP_0000.xml
Repair failed: Missing replacement payload.

I do not have access to Windows 10 while at work, but I will once I get home in around two hours, so I'll post the fix then.
 
Sorry for the delay, once again I need to write myself down a note when I push back something to when I get home, I forget easily :P

myjIXnC.png
SFCFix - Fix Time

WARNING! The following fix is specific to the user's system in this thread. No one else should follow the instructions below to apply that fix, as it could damage your system. If you need assistance with an issue, please start a new thread and someone will assist you shortly.

Follow the instructions below to download and execute a SFCFix fix, and provide the log.
  • Download SFCFix and move the executable on your Desktop;
  • Download the attached SFCFix.zip and move the archive to your Desktop;
    Note: Make sure that the file is named SFCFix.zip, do not rename it.
  • Save any work you have open, and close every programs;
  • Drag the SFCFix.zip archive file over the SFCFix.exe executable and release it;
    mMabJGT.gif
  • SFCFix will launch, let it complete;
  • Once done, a file will appear on your Desktop, called SFCFix.txt;
  • Open the file, then copy and paste its content in your next reply;
SFCFix.zip
 
Here it goes:

SFCFix version 2.4.5.0 by niemiro.
Start time: 2015-09-26 13:20:26.539
Microsoft Windows 8.1 - amd64
Using .zip script file at C:\Users\jr_-_000\Desktop\SFCFix.zip [0]








PowerCopy::
Successfully took permissions for file or folder C:\WINDOWS\winsxs\amd64_prnokcl2.inf_31bf3856ad364e35_10.0.10240.16384_none_9dac93bcbb146c6c\OKV4ClassSMP_0000.xml


Successfully copied file C:\Users\jr_-_000\AppData\Local\niemiro\Archive\winsxs\amd64_prnokcl2.inf_31bf3856ad364e35_10.0.10240.16384_none_9dac93bcbb146c6c\OKV4ClassSMP_0000.xml to C:\WINDOWS\winsxs\amd64_prnokcl2.inf_31bf3856ad364e35_10.0.10240.16384_none_9dac93bcbb146c6c\OKV4ClassSMP_0000.xml.


Successfully restored ownership for C:\WINDOWS\winsxs\amd64_prnokcl2.inf_31bf3856ad364e35_10.0.10240.16384_none_9dac93bcbb146c6c\OKV4ClassSMP_0000.xml
Successfully restored permissions on C:\WINDOWS\winsxs\amd64_prnokcl2.inf_31bf3856ad364e35_10.0.10240.16384_none_9dac93bcbb146c6c\OKV4ClassSMP_0000.xml
PowerCopy:: directive completed successfully.








Successfully processed all directives.
SFCFix version 2.4.5.0 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2015-09-26 13:20:27.370
Script hash: GxjlBm5BHDaUEH1uaTGQYPzd0jHajnNEJX9WLyUwAks=
----------------------EOF-----------------------
 
Alright, now we'll run SFC to see if the replacement is accepted.

EndqYRa.png
System File Checker (SFC)
Follow the instructions below to run a SFC scan on your system and to provide the CBS log in your next reply;
  • On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select
    Spcusrh.png
    Run as Administrator
  • On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin);
  • On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin);
  • Enter the command below and press on Enter;
    Code: 
    sfc /scannow
    Note: There's a space between "sfc" and "/scannow";
  • Once the scan is complete, enter the command below and press on Enter
    Code: 
    copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
  • A file called cbs.txt will have appeared on your Desktop. Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here;
Note: Please note that the CBS.log is volatile, which means that if you don't upload it after the SFC scan is completed, it won't contains the information from the scan anymore. So archive it and upload it as soon as you can.
 
SFC returned a clean log :) You can run DISM again if you want, but it'll say the same thing. Was there anything else?
 
Nope, thanks for helping solving this. For curiosity, what usually causes issues such as this? Can I prevent it from occurring again?

I have another notebook from Dell which is also giving pretty much the same errors with the tools. Can I post its logs here or in another thread?
 
You can post the logs in this thread if you want :) Bad updates install/uninstall, corruption caused by the hard drive or RAM going bad, using any types of "cleaners", etc. can cause these issues.
 
I'm not able to download your files from OneDrive. Can you re-upload them please? Delete the current copies and re-upload them.
 
That worked :) SFC doesn't report anything wrong. However, I don't see any traces of a DISM scan, so can you run one?

EndqYRa.png
DISM - Fixing Component Store Corruption
Follow the instructions below to run a DISM operation on your system.
  • On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin);
  • On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin);
  • Enter the command below and press on Enter;
    Code: 
    DISM /Online /Cleanup-Image /RestoreHealth
  • Let the scan run until the end (100%). Depending on your system, it can take some time;
  • Copy the C:\Windows\Logs\DISM folder and C:\Windows\Logs\CBS\CBS.log file on your Desktop, then right-click on it, go to Send to... and select Compressed .zip archive;
  • Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here;
Note: Please note that the CBS.log is volatile, which means that if you don't upload it after the DISM scan is completed, it won't contains the information from the scan anymore. So archive it and upload it as soon as you can.
 
There's one corrupt payload. We'll replace it.
Code: 
(p)	CSI Payload Corrupt			amd64_microsoft-windows-microsoftedge_31bf3856ad364e35_10.0.10240.16463_none_19395c168acbadb5\MicrosoftEdgeSquare44x44.scale-125_contrast-white.png
Repair failed: Missing replacement payload.

Follow the instructions below please.

myjIXnC.png
SFCFix - Fix Time

WARNING! The following fix is specific to the user's system in this thread. No one else should follow the instructions below to apply that fix, as it could damage your system. If you need assistance with an issue, please start a new thread and someone will assist you shortly.

Follow the instructions below to download and execute a SFCFix fix, and provide the log.
  • Download SFCFix and move the executable on your Desktop;
  • Download the attached SFCFix.zip and move the archive to your Desktop;
    Note: Make sure that the file is named SFCFix.zip, do not rename it.
  • Save any work you have open, and close every programs;
  • Drag the SFCFix.zip archive file over the SFCFix.exe executable and release it;
    mMabJGT.gif
  • SFCFix will launch, let it complete;
  • Once done, a file will appear on your Desktop, called SFCFix.txt;
  • Open the file, then copy and paste its content in your next reply;
SFCFix.zip
 
SFCFix version 2.4.5.0 by niemiro.
Start time: 2015-10-04 01:09:34.224
Microsoft Windows 8.1 - amd64
Using .zip script file at C:\Users\jr_-_000\Desktop\SFCFix.zip [0]








PowerCopy::
Successfully took permissions for file or folder C:\WINDOWS\winsxs\amd64_microsoft-windows-microsoftedge_31bf3856ad364e35_10.0.10240.16463_none_19395c168acbadb5\MicrosoftEdgeSquare44x44.scale-125_contrast-white.png


Successfully copied file C:\Users\jr_-_000\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-microsoftedge_31bf3856ad364e35_10.0.10240.16463_none_19395c168acbadb5\MicrosoftEdgeSquare44x44.scale-125_contrast-white.png to C:\WINDOWS\winsxs\amd64_microsoft-windows-microsoftedge_31bf3856ad364e35_10.0.10240.16463_none_19395c168acbadb5\MicrosoftEdgeSquare44x44.scale-125_contrast-white.png.


Successfully restored ownership for C:\WINDOWS\winsxs\amd64_microsoft-windows-microsoftedge_31bf3856ad364e35_10.0.10240.16463_none_19395c168acbadb5\MicrosoftEdgeSquare44x44.scale-125_contrast-white.png
Successfully restored permissions on C:\WINDOWS\winsxs\amd64_microsoft-windows-microsoftedge_31bf3856ad364e35_10.0.10240.16463_none_19395c168acbadb5\MicrosoftEdgeSquare44x44.scale-125_contrast-white.png
PowerCopy:: directive completed successfully.








Successfully processed all directives.
SFCFix version 2.4.5.0 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2015-10-04 01:09:37.420
Script hash: xoKa47SSRbau27JxPEBFKQXp/ckvW2KUzhghrgehR88=
----------------------EOF-----------------------
 
Alright, let's run SFC again to apply the change.

EndqYRa.png
System File Checker (SFC)
Follow the instructions below to run a SFC scan on your system and to provide the CBS log in your next reply;
  • On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select
    Spcusrh.png
    Run as Administrator
  • On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin);
  • On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin);
  • Enter the command below and press on Enter;
    Code: 
    sfc /scannow
    Note: There's a space between "sfc" and "/scannow";
  • Once the scan is complete, enter the command below and press on Enter
    Code: 
    copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
  • A file called cbs.txt will have appeared on your Desktop. Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here;
Note: Please note that the CBS.log is volatile, which means that if you don't upload it after the SFC scan is completed, it won't have the information from the scan anymore. So archive it and upload it as soon as you can.
 
You must log in or register to reply here.
Back
Top