[SOLVED] Error 0x800f081f and sfc found corruption... Can't install 1511 10586!

ZeroX

Member
Joined
Nov 13, 2015
Posts
9
Hi All!

Please help fix my windows 10 installation!

A while ago my start menu stopped working and the edge icon disappeared. Soon after I couldn't launch any windows 10 apps - e.g. calc.exe. I managed to make a new administrator account and now apps and my start menu work to an extent... But not perfect (e.g. right clicking to modify startmenu doesn't do anything). I ran sfc /scannow and looked @ the CBS log which showed ~6 corrupt files in the winsxs directory. I tried manually replacing some of them but this has not really helped anything - in a last ditch effort deleted the files (figured if it caused computer to no longer boot I'd force myself to reinstall). Deleting the files didn't help (or seemingly hinder other than what looks like causing duplicate ownership issues?). I then tried 'resetting' thru windows recovery, which failed (not sure if this logs somewhere?).

Anyway - I can't get windows update to install 1511 10586 (there was a problem installing some updates...)

I've also run CC Cleaner to clear registry and disk cleanup to clear system files.

Please find attached my CBS, DSIM and SFCFIX logs

Appreciate any and all help!

Thanks in advance :)
 

Attachments

=================================
Checking System Update Readiness.
(p) CBS Catalog Corrupt Microsoft-Windows-Client-Features-Package-AutoMerged-enduser~31bf3856ad364e35~amd64~~10.0.10240.16384
(p) CSI Manifest Corrupt amd64_microsoft-windows-n..ients-svc.resources_31bf3856ad364e35_10.0.10240.16384_en-us_c56c69a7515c1b39
Repair failed: Missing replacement manifest.
(p) CSI Payload Corrupt x86_microsoft-windows-installer-handler_31bf3856ad364e35_10.0.10240.16384_none_8abc5f472e1f66f3\msihnd.dll
Repair failed: Missing replacement payload.
(p) CSI Payload Corrupt amd64_microsoft-windows-installer-handler_31bf3856ad364e35_10.0.10240.16384_none_e6dafacae67cd829\msihnd.dll
Repair failed: Missing replacement payload.
(p) CSI Payload Corrupt amd64_microsoft-windows-fodhelper-ux_31bf3856ad364e35_10.0.10240.16384_none_3aefdbc00afcb143\@optionalfeatures.png
Repair failed: Missing replacement payload.
(p) CSI Payload Corrupt amd64_microsoft-windows-ie-controls_31bf3856ad364e35_11.0.10240.16384_none_1599dd8c14149b5a\licmgr10.dll
Repair failed: Missing replacement payload.
(p) CSI Payload Corrupt amd64_microsoft-windows-d..entsource.resources_31bf3856ad364e35_10.0.10240.16384_en-gb_b0b54cf25619e519\DeviceElementSource.dll.mui
Repair failed: Missing replacement payload.
(p) CSI Payload Corrupt amd64_netwbw02.inf_31bf3856ad364e35_10.0.10240.16384_none_c24c605541a279e6\Netwbw02.sys
Repair failed: Missing replacement payload.
(p) CSI Payload Corrupt amd64_prntscl3.inf_31bf3856ad364e35_10.0.10240.16384_none_ea7bbd37b1a3c600\tsmxucl3.xml
Repair failed: Missing replacement payload.
Summary:
Operation: Detect and Repair
Operation result: 0x800f081f
Last Successful Step: Entire operation completes.
Total Detected Corruption: 9
CBS Manifest Corruption: 1
CBS Metadata Corruption: 0
CSI Manifest Corruption: 1
CSI Metadata Corruption: 0
CSI Payload Corruption: 7
Total Repaired Corruption: 0
CBS Manifest Repaired: 0
CSI Manifest Repaired: 0
CSI Payload Repaired: 0
CSI Store Metadata refreshed: True
Total Operation Time: 105 seconds.

Looks like these are the corrupt or missing files.

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Download SFCFix.exe (by niemiro) and save this to your Desktop
  2. Download the below file, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it
  3. Save any open documents and close all open windows
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it
  6. SFCFix will now process the script
  7. Upon completion, a files should be created on your Desktop: SFC.txt.
  8. Copy (Ctrl + C) and Paste (Ctrl + V) the contents of this file into your next post for me to analyse please - put tags around the log to break up the text.

View attachment SFCFix.zip
 
SFCFix version 2.4.5.0 by niemiro.
Start time: 2015-11-18 21:52:40.528
Microsoft Windows 8.1 - amd64
Using .zip script file at C:\Users\ZeroX0x0000\Desktop\SFCFix.zip [0]








PowerCopy::
Successfully took permissions for file or folder C:\WINDOWS\WinSxS\x86_microsoft-windows-installer-handler_31bf3856ad364e35_10.0.10240.16384_none_8abc5f472e1f66f3\msihnd.dll
Successfully took permissions for file or folder C:\WINDOWS\WinSxS\Manifests\amd64_microsoft-windows-n..ients-svc.resources_31bf3856ad364e35_10.0.10240.16384_en-us_c56c69a7515c1b39.manifest
Successfully took permissions for file or folder C:\WINDOWS\WinSxS\amd64_prntscl3.inf_31bf3856ad364e35_10.0.10240.16384_none_ea7bbd37b1a3c600
Successfully took permissions for file or folder C:\WINDOWS\WinSxS\amd64_netwbw02.inf_31bf3856ad364e35_10.0.10240.16384_none_c24c605541a279e6
Successfully took permissions for file or folder C:\WINDOWS\WinSxS
Successfully took permissions for file or folder C:\WINDOWS\WinSxS\amd64_microsoft-windows-ie-controls_31bf3856ad364e35_11.0.10240.16384_none_1599dd8c14149b5a
Successfully took permissions for file or folder C:\WINDOWS\WinSxS\amd64_microsoft-windows-fodhelper-ux_31bf3856ad364e35_10.0.10240.16384_none_3aefdbc00afcb143
Successfully took permissions for file or folder C:\WINDOWS\Servicing\Packages\Microsoft-Windows-Client-Features-Package-AutoMerged-enduser~31bf3856ad364e35~amd64~~10.0.10240.16384.cat
Successfully took permissions for file or folder C:\WINDOWS\Servicing\Packages\Microsoft-Windows-Client-Features-Package-AutoMerged-enduser~31bf3856ad364e35~amd64~~10.0.10240.16384.mum


Successfully created directory tree \\?\C:\WINDOWS\WinSxS\amd64_microsoft-windows-installer-handler_31bf3856ad364e35_10.0.10240.16384_none_e6dafacae67cd829.


Successfully copied file C:\Users\ZeroX0x0000\AppData\Local\niemiro\Archive\WinSxS\x86_microsoft-windows-installer-handler_31bf3856ad364e35_10.0.10240.16384_none_8abc5f472e1f66f3\msihnd.dll to C:\WINDOWS\WinSxS\x86_microsoft-windows-installer-handler_31bf3856ad364e35_10.0.10240.16384_none_8abc5f472e1f66f3\msihnd.dll.
Successfully copied file C:\Users\ZeroX0x0000\AppData\Local\niemiro\Archive\WinSxS\Manifests\amd64_microsoft-windows-n..ients-svc.resources_31bf3856ad364e35_10.0.10240.16384_en-us_c56c69a7515c1b39.manifest to C:\WINDOWS\WinSxS\Manifests\amd64_microsoft-windows-n..ients-svc.resources_31bf3856ad364e35_10.0.10240.16384_en-us_c56c69a7515c1b39.manifest.
Successfully copied file C:\Users\ZeroX0x0000\AppData\Local\niemiro\Archive\WinSxS\amd64_prntscl3.inf_31bf3856ad364e35_10.0.10240.16384_none_ea7bbd37b1a3c600\tsmxucl3.xml to C:\WINDOWS\WinSxS\amd64_prntscl3.inf_31bf3856ad364e35_10.0.10240.16384_none_ea7bbd37b1a3c600\tsmxucl3.xml.
Successfully copied file C:\Users\ZeroX0x0000\AppData\Local\niemiro\Archive\WinSxS\amd64_netwbw02.inf_31bf3856ad364e35_10.0.10240.16384_none_c24c605541a279e6\Netwbw02.sys to C:\WINDOWS\WinSxS\amd64_netwbw02.inf_31bf3856ad364e35_10.0.10240.16384_none_c24c605541a279e6\Netwbw02.sys.
Successfully copied file C:\Users\ZeroX0x0000\AppData\Local\niemiro\Archive\WinSxS\amd64_microsoft-windows-installer-handler_31bf3856ad364e35_10.0.10240.16384_none_e6dafacae67cd829\msihnd.dll to C:\WINDOWS\WinSxS\amd64_microsoft-windows-installer-handler_31bf3856ad364e35_10.0.10240.16384_none_e6dafacae67cd829\msihnd.dll.
Successfully copied file C:\Users\ZeroX0x0000\AppData\Local\niemiro\Archive\WinSxS\amd64_microsoft-windows-ie-controls_31bf3856ad364e35_11.0.10240.16384_none_1599dd8c14149b5a\licmgr10.dll to C:\WINDOWS\WinSxS\amd64_microsoft-windows-ie-controls_31bf3856ad364e35_11.0.10240.16384_none_1599dd8c14149b5a\licmgr10.dll.
Successfully copied file C:\Users\ZeroX0x0000\AppData\Local\niemiro\Archive\WinSxS\amd64_microsoft-windows-fodhelper-ux_31bf3856ad364e35_10.0.10240.16384_none_3aefdbc00afcb143\@optionalfeatures.png to C:\WINDOWS\WinSxS\amd64_microsoft-windows-fodhelper-ux_31bf3856ad364e35_10.0.10240.16384_none_3aefdbc00afcb143\@optionalfeatures.png.
Successfully copied file C:\Users\ZeroX0x0000\AppData\Local\niemiro\Archive\Servicing\Packages\Microsoft-Windows-Client-Features-Package-AutoMerged-enduser~31bf3856ad364e35~amd64~~10.0.10240.16384.cat to C:\WINDOWS\Servicing\Packages\Microsoft-Windows-Client-Features-Package-AutoMerged-enduser~31bf3856ad364e35~amd64~~10.0.10240.16384.cat.
Successfully copied file C:\Users\ZeroX0x0000\AppData\Local\niemiro\Archive\Servicing\Packages\Microsoft-Windows-Client-Features-Package-AutoMerged-enduser~31bf3856ad364e35~amd64~~10.0.10240.16384.mum to C:\WINDOWS\Servicing\Packages\Microsoft-Windows-Client-Features-Package-AutoMerged-enduser~31bf3856ad364e35~amd64~~10.0.10240.16384.mum.


Successfully restored ownership for C:\WINDOWS\WinSxS\x86_microsoft-windows-installer-handler_31bf3856ad364e35_10.0.10240.16384_none_8abc5f472e1f66f3\msihnd.dll
Successfully restored permissions on C:\WINDOWS\WinSxS\x86_microsoft-windows-installer-handler_31bf3856ad364e35_10.0.10240.16384_none_8abc5f472e1f66f3\msihnd.dll
Successfully restored ownership for C:\WINDOWS\WinSxS\Manifests\amd64_microsoft-windows-n..ients-svc.resources_31bf3856ad364e35_10.0.10240.16384_en-us_c56c69a7515c1b39.manifest
Successfully restored permissions on C:\WINDOWS\WinSxS\Manifests\amd64_microsoft-windows-n..ients-svc.resources_31bf3856ad364e35_10.0.10240.16384_en-us_c56c69a7515c1b39.manifest
Successfully restored ownership for C:\WINDOWS\WinSxS\amd64_prntscl3.inf_31bf3856ad364e35_10.0.10240.16384_none_ea7bbd37b1a3c600
Successfully restored permissions on C:\WINDOWS\WinSxS\amd64_prntscl3.inf_31bf3856ad364e35_10.0.10240.16384_none_ea7bbd37b1a3c600
Successfully restored ownership for C:\WINDOWS\WinSxS\amd64_netwbw02.inf_31bf3856ad364e35_10.0.10240.16384_none_c24c605541a279e6
Successfully restored permissions on C:\WINDOWS\WinSxS\amd64_netwbw02.inf_31bf3856ad364e35_10.0.10240.16384_none_c24c605541a279e6
Successfully restored ownership for C:\WINDOWS\WinSxS
Successfully restored permissions on C:\WINDOWS\WinSxS
Successfully restored ownership for C:\WINDOWS\WinSxS\amd64_microsoft-windows-ie-controls_31bf3856ad364e35_11.0.10240.16384_none_1599dd8c14149b5a
Successfully restored permissions on C:\WINDOWS\WinSxS\amd64_microsoft-windows-ie-controls_31bf3856ad364e35_11.0.10240.16384_none_1599dd8c14149b5a
Successfully restored ownership for C:\WINDOWS\WinSxS\amd64_microsoft-windows-fodhelper-ux_31bf3856ad364e35_10.0.10240.16384_none_3aefdbc00afcb143
Successfully restored permissions on C:\WINDOWS\WinSxS\amd64_microsoft-windows-fodhelper-ux_31bf3856ad364e35_10.0.10240.16384_none_3aefdbc00afcb143
Successfully restored ownership for C:\WINDOWS\Servicing\Packages\Microsoft-Windows-Client-Features-Package-AutoMerged-enduser~31bf3856ad364e35~amd64~~10.0.10240.16384.cat
Successfully restored permissions on C:\WINDOWS\Servicing\Packages\Microsoft-Windows-Client-Features-Package-AutoMerged-enduser~31bf3856ad364e35~amd64~~10.0.10240.16384.cat
Successfully restored ownership for C:\WINDOWS\Servicing\Packages\Microsoft-Windows-Client-Features-Package-AutoMerged-enduser~31bf3856ad364e35~amd64~~10.0.10240.16384.mum
Successfully restored permissions on C:\WINDOWS\Servicing\Packages\Microsoft-Windows-Client-Features-Package-AutoMerged-enduser~31bf3856ad364e35~amd64~~10.0.10240.16384.mum
PowerCopy:: directive completed successfully.








Successfully processed all directives.
SFCFix version 2.4.5.0 by niemiro has completed.
Currently storing 9 datablocks.
Finish time: 2015-11-18 21:52:47.137
Script hash: kMCI1ho5cXsMGlphi7Wv+ajbpu2kaPQaMAFAPcLw4DI=
----------------------EOF-----------------------

Sorry, I don't know what tags are - here's the log contents. Thanks for the help :)
 
I reran sfc and dsim - please find attached logs

It looks like it's still finding one thing:

(p) CSI Payload Corrupt amd64_microsoft-windows-d..entsource.resources_31bf3856ad364e35_10.0.10240.16384_en-gb_b0b54cf25619e519\DeviceElementSource.dll.mui


Thanks again! :)
 

Attachments

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

View attachment SFCFix.zip

When SFCFix has completed, please run DISM again and attach CBS.log
 
No more corruption according to either sfc /scannow or DISM but still failing update...

SFCFix version 2.4.5.0 by niemiro.
Start time: 2015-11-19 22:04:16.790
Microsoft Windows 8.1 - amd64
Not using a script file.








AutoAnalysis::
SUMMARY: No corruptions were detected.
AutoAnalysis:: directive completed successfully.








Successfully processed all directives.
SFCFix version 2.4.5.0 by niemiro has completed.
Currently storing 10 datablocks.
Finish time: 2015-11-19 22:04:29.322
----------------------EOF-----------------------
 

Attachments

Please try to install the update again.

When it fails, zip and attach C:\Windows\Logs\CBS\CBS.log
 
Please try to install the update again.

When it fails, zip and attach C:\Windows\Logs\CBS\CBS.log

Please find attached.

I have tried the fix suggested at https://support.microsoft.com/en-us/kb/971058

It tells me it finds errors and 'fixes' them, but the problem pursists.

Running the commands:

net stop wuauserv
ren %SystemRoot%\SoftwareDistribution\Download DL.bak
ren %SystemRoot%\SoftwareDistribution\DataStore DS.bak
net start wuauserv


Allows windows to 'redownload' the update, but it still fails to install

I have tried CCcleaner to clear all junk and fix registry

I have tried running control panel>system>Security and maintenance>troubleshooting>fix problems with windows update, which again finds and 'fixes' errors

error.jpg

Trying to run windows setup from the 1511 10586 DVD gives me the error Setup couldn't start properly. Please reboot your PC...

I have run both windows defender and malwarebytes - both come up clean.

I have run checkdisk - clean

Looking at the CBS log I can see some errors - but I'm not knowledgeable enough to fix them on my own :)

Thanks again!
 

Attachments

The CBS log looks OK.

As always, make sure you have a good backup of anything important before following these instructions.

***DO NOT CONTINUE IF YOU WANT TO ROLL BACK TO A PREVIOUS BUILD/VERSION OF WINDOWS!***

Let's try this:
Run Disk Cleanup: Disk cleanup in Windows 10 - Windows Help -
Click the "Clean up System Files" button.
Check the boxes for 'Previous Windows Installations" and "Temporary Windows Installation Files".
Click OK.

After Disk Cleanup finishes, try running setup from the ISO again.
 
The CBS log looks OK.

As always, make sure you have a good backup of anything important before following these instructions.

***DO NOT CONTINUE IF YOU WANT TO ROLL BACK TO A PREVIOUS BUILD/VERSION OF WINDOWS!***

Let's try this:
Run Disk Cleanup: Disk cleanup in Windows 10 - Windows Help -
Click the "Clean up System Files" button.
Check the boxes for 'Previous Windows Installations" and "Temporary Windows Installation Files".
Click OK.

After Disk Cleanup finishes, try running setup from the ISO again.

Still giving the same "Setup couldn't start properly. Please reboot your PC" error.

Interestingly enough, windows defender is not struggling to stay up to date...

Any insight on the
Failed to internally open package. [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE] errors in the CBS log?
 
I should point out that I'm not getting the option to delete "Previous Windows Installations"

I have a feeling I need to delete the $Windows.~BT folder but am getting access denied errors following the instructions here: Can I delete $Windows.~BT & $Windows.~WS folders?

Yup - removed the hard drive and used another PC to delete the $Windows.~BT folder allowed me to run the 1511 10586 update but gave a "Something happened" error

Disabled Windows Defender and Windows Firewall, changed language setting to US English and re-ran the setup.exe from the mounted ISO as administrator and here I am on 1511 10586! :)

Thank you so much for helping out with the corruption :)
 
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