[SOLVED] Win 10 Windows Store/Calculator/Store Apps flash on screen then disappear.

G

gramatter

Member
Joined
Feb 11, 2016
Posts
10
Location
Ottawa-Gatineau, Canada
Old Grey Gary sent me.
I have Win 10 x64 Pro.

When I open the Windows Store, the Calculator or any Store Apps they flash on screen then disappear.
SFC /scannow found errors it can't fix.
DISM runs but can't find the files despite pointing the source to a mounted Windows 10 install disc (virtually mounted, not on DVD or USB).

I tried several MS trouble shooting solutions and several solutions posted here but nothing worked.

Can you help?

Thanks.
​

View attachment CBS.zip

View attachment dism.zip
SFCFix version 2.4.9.2 by niemiro.
Start time: 2016-02-11 17:26:31.431
Microsoft Windows 10 Build 10240 - amd64
Not using a script file.

AutoAnalysis::
SUMMARY: No corruptions were detected.
AutoAnalysis:: directive completed successfully.

Successfully processed all directives.
SFCFix version 2.4.9.2 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2016-02-11 17:46:03.124
----------------------EOF-----------------------
​
 
Hello and welcome

Due to the precise nature of your corruption, you will receive help from a user named LiquidTension. He's one of our senior trainees here who's in his final phrase of his studies and needs to gain some real world experience in specific areas of Windows Update. This means that he'll be assisting you, but that I will first need to double check and approve his fixes before he posts them to you. If anything this is a good thing for you because it means that you've got at least two of us watching over your thread, but it will unfortunately add a slight delay between each reply. I hope that you understand and can accept the need for us to train up new members in this way in order to carry on doing what we do here, however, if for any reason you object to this setup, I will happily take on your thread myself.

Thank you very much for your understanding. We'll be with you very shortly.
 
Thanks for getting back to me. Your help will be greatly appreciated.

I should add that I tried to install Office 2016 (replacing Office 2013) and it
stopped part way through due to an issue with a registry entry that it did not have permission to change.
When I told it to cancel and not continue it appeared to have backed out of the install but I see that I have
a partial install of Office 2016 on my machine. That's not the issue here but I thought I should mention the issue.

I await your further instructions.

G
 
Hello,

Please do the following:

bMTzsQ3.png
SFCFix Script (.zip)

Warning: This fix is intended for use on this particular machine. Do not use this fix on any other machine; doing so may cause damage to your Operating System. If you are not the original poster and require assistance, please start your own topic.

  • Download View attachment SFCFix.zip and save this file to your Desktop.
  • Note: Ensure this file is named SFCFix.zip. Do not rename the file.
  • Close all open windows.
  • SFCFix.exe
    bMTzsQ3.png
    and SFCFix.zip
    49i66Jv.png
    should both be present on your Desktop.
  • Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  • SFCFix will now process the script. Upon completion, a file (SFCFix.txt) will be created on your Desktop.
  • Copy the contents of the file and paste in your next reply.

MgeHyNE.png
SFC /Scannow

  • Press the Windows Key
    pdKOQKY.png
    + r on your keyboard at the same time. Type Notepad and click OK.
  • Copy the bold lines below and paste into the Notepad document:

    sfc /scannow
    timeout /t 120 /nobreak
    copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\CBS.txt"
    del %0

  • Click Format. Ensure Wordwrap is unchecked.
  • Click File, Save As and name the file sfcscannow.bat.
  • Select All Files as the Save as type. Save the file to your Desktop.
  • Locate sfcscannow.bat
    lmRDSkT.png
    on your Desktop. Right-click the file and click
    AVOiBNU.jpg
    Run as administrator.
  • Upon completion, a file (CBS.txt) will be created on your Desktop. Attach this file in your next reply.
  • Note: If the file is too large to attach, upload to a service such as Dropbox, One Drive or SendSpace and provide a direct download link in your next reply.
 
SFCFix version 2.4.9.2 by niemiro.
Start time: 2016-02-18 10:27:19.189
Microsoft Windows 10 Build 10240 - amd64
Using .zip script file at C:\Users\gwilson\Dropbox\Desktop\SFCFix.zip [0]

PowerCopy::
Successfully took permissions for file or folder C:\WINDOWS\winsxs\amd64_microsoft-windows-iis-webserver-events_31bf3856ad364e35_10.0.10240.16384_none_5167774dc35a60c7\WebServer.Events.xml

Successfully copied file C:\Users\gwilson\AppData\Local\niemiro\Archive\amd64_microsoft-windows-iis-webserver-events_31bf3856ad364e35_10.0.10240.16384_none_5167774dc35a60c7\WebServer.Events.xml to C:\WINDOWS\winsxs\amd64_microsoft-windows-iis-webserver-events_31bf3856ad364e35_10.0.10240.16384_none_5167774dc35a60c7\WebServer.Events.xml.

Successfully restored ownership for C:\WINDOWS\winsxs\amd64_microsoft-windows-iis-webserver-events_31bf3856ad364e35_10.0.10240.16384_none_5167774dc35a60c7\WebServer.Events.xml
Successfully restored permissions on C:\WINDOWS\winsxs\amd64_microsoft-windows-iis-webserver-events_31bf3856ad364e35_10.0.10240.16384_none_5167774dc35a60c7\WebServer.Events.xml
PowerCopy:: directive completed successfully.

Successfully processed all directives.
SFCFix version 2.4.9.2 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2016-02-18 10:27:20.150
Script hash: p8sOiS08p9b0Kdqnb/qaVmu/GzC5TagAp4fP2UxMYho=
----------------------EOF-----------------------
Click to expand...

cbs.log -- Dropbox - CBS.lo
 
Hello,

Please run DISM, and provide the log generated.

MgeHyNE.png
DISM /RestoreHealth

  • Press the Windows Key
    pdKOQKY.png
    + r on your keyboard at the same time. Type Notepad and click OK.
  • Copy the bold lines below and paste into the Notepad document:

    dism /online /cleanup-image /restorehealth
    timeout /t 120 /nobreak
    copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\CBS.txt"
    del %0

  • Click Format. Ensure Wordwrap is unchecked.
  • Click File, Save As and name the file dism.bat.
  • Select All Files as the Save as type. Save the file to your Desktop.
  • Locate dism.bat
    lmRDSkT.png
    on your Desktop. Right-click the file and click
    AVOiBNU.jpg
    Run as administrator.
  • Upon completion, a file (CBS.txt) will be created on your Desktop. Attach this file in your next reply.
  • Note: If the file is too large to attach, upload to a service such as Dropbox, One Drive or SendSpace and provide a direct download link in your next reply.
 
Hello,

Are you still experiencing the issue described in your first post, or any issue with Windows Update?
 
Hello,

As this does not appear to be an issue related to Windows Update, SFC, DISM or associated programmes, please create a new topic in the Windows 10 section:
https://www.sysnative.com/forums/windows-10-a/

Someone will be along shortly to provide assistance with your app issue.

Best of luck resolving the issue.
 
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