[SOLVED] Error Code 8007000D/800736B3

elburi

Active member
Joined
Apr 8, 2016
Posts
35
Location
Reims , France
Hi,


on a pc windows 7 64 bits, windows update gives me error code 8007000D/800736B
the windows update Diagnostic can't fix the issue, the command sfc /scannow too.

so, i tried SFCFix and it gives this logs :

SFCFix version 3.0.0.0 by niemiro.
Start time: 2016-05-02 11:03:09.244
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.




AutoAnalysis::
WARNING: Unicode Registry Corruption Detected: HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_microsoft-windows-i..l-keyboard-00010407_31bf3856ad364e35_6.1.7601.17514_none_eb2f98d76bb27cŠe
WARNING: Unicode Registry Corruption Detected: HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_micrçsoft-windows-i..l-keyboard-00010427_31bf3856ad364e35_6.1.7601.1 514_none_eb2f6b476bb2af70
WARNING: Failed to get store name from identity name with return code 2 for component prnca00d.inf.Resources and file CNBP_284.DLL.mui. File is reported as corrupt by SFC.
CORRUPT: CNBP_284.DLL.mui of component prnca00d.inf.Resources.

WARNING: Failed to get store name from identity name with return code 2 for component prnca00d.inf.Resources and file CNBP_285.DLL.mui. File is reported as corrupt by SFC.
CORRUPT: CNBP_285.DLL.mui of component prnca00d.inf.Resources.

WARNING: Failed to get store name from identity name with return code 2 for component prnca00d.inf.Resources and file CNBP_289.DLL.mui. File is reported as corrupt by SFC.
CORRUPT: CNBP_289.DLL.mui of component prnca00d.inf.Resources.

WARNING: Failed to get store name from identity name with return code 2 for component prnca00d.inf.Resources and file CNBMR310.DLL.mui. File is reported as corrupt by SFC.
CORRUPT: CNBMR310.DLL.mui of component prnca00d.inf.Resources.

WARNING: Failed to get store name from identity name with return code 2 for component prnca00d.inf.Resources and file CNBBR310.DLL.mui. File is reported as corrupt by SFC.
CORRUPT: CNBBR310.DLL.mui of component prnca00d.inf.Resources.

WARNING: Failed to get store name from identity name with return code 2 for component prnca00d.inf.Resources and file CNBBR311.DLL.mui. File is reported as corrupt by SFC.
CORRUPT: CNBBR311.DLL.mui of component prnca00d.inf.Resources.

WARNING: Failed to get store name from identity name with return code 2 for component prnca00d.inf.Resources and file CNBBR312.DLL.mui. File is reported as corrupt by SFC.
CORRUPT: CNBBR312.DLL.mui of component prnca00d.inf.Resources.

WARNING: Failed to get store name from identity name with return code 2 for component prnca00d.inf.Resources and file CNBP_310.DLL.mui. File is reported as corrupt by SFC.
CORRUPT: CNBP_310.DLL.mui of component prnca00d.inf.Resources.

WARNING: Failed to get store name from identity name with return code 2 for component prnca00d.inf.Resources and file CNBP_291.DLL.mui. File is reported as corrupt by SFC.
CORRUPT: CNBP_291.DLL.mui of component prnca00d.inf.Resources.

WARNING: Failed to get store name from identity name with return code 2 for component prnep00g.inf and file Amd64\EP0NOE10.DLL. File is reported as corrupt by SFC.
CORRUPT: Amd64\EP0NOE10.DLL of component prnep00g.inf.

WARNING: Failed to get store name from identity name with return code 2 for component prnca00e.inf.Resources and file CNBP_297.DLL.mui. File is reported as corrupt by SFC.
CORRUPT: CNBP_297.DLL.mui of component prnca00e.inf.Resources.

WARNING: Failed to get store name from identity name with return code 2 for component prnca00z.inf.Resources and file CNBPV4.DLL.mui. File is reported as corrupt by SFC.
CORRUPT: CNBPV4.DLL.mui of component prnca00z.inf.Resources.

WARNING: Failed to get store name from identity name with return code 2 for component prnca00c.inf.Resources and file prnca00c.inf_loc. File is reported as corrupt by SFC.
CORRUPT: prnca00c.inf_loc of component prnca00c.inf.Resources.

WARNING: Manifest damage on component "amd64_microsoft-windows-eventviewer.resources_31bf3856ad364e35_6.1.7600.16385_fr-fr_231dd00976732ae3". See CBS logfile for more details.

WARNING: Failed to backup registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.0.0_none_801a6ce9e8261576.
CORRUPT: Failed to repair orphaned component "value name not identified" (amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.0.0_none_801a6ce9e8261576) on component watchlist.


WARNING: Failed to backup registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageDetect\WinEmb-Security-Credentials~31bf3856ad364e35~amd64~uk-UA~0.0.0.0.
CORRUPT: Failed to repair orphaned package Package_for_KB2871997~31bf3856ad36/e35~amd64~~6.1.2.5 (WinEmb-Security-Credentials~31bf3856ad364e35~amd64~uk-UA~0.0.0.0) on package watchlist.
Failed to open registry key for second time HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageDetect\WinEmb-Security-Credentials~31bf3856ad364e35~amd64~uk-UA~0.0.0.0 with error code ERROR_ACCESS_DENIED.
Failed to import registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageDetect\WinEmb-Security-Credentials~31bf3856ad364e35~amd64~uk-UA~0.0.0.0.
Failed to open registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageDetect\WinEmb-Security-Credentials~31bf3856ad364e35~amd64~uk-UA~0.0.0.0 with error code ERROR_ACCESS_DENIED.

WARNING: Failed to backup registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageDetect\WinEmb-Security-Credentials~31bf3856ad364e35~amd64~sr-LATN-CS~0.0.0.0.
CORRUPT: Failed to repair orphaned package Pa|kage_for_KB2871997~31bf3856ad364e35~amd64~~6.1.2.5 (WinEmb-Security-Credentials~31bf3856ad364e35~amd64~sr-LATN-CS~0.0.0.0) on package watchlist.
Failed to open registry key for second time HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageDetect\WinEmb-Security-Credentials~31bf3856ad364e35~amd64~sr-LATN-CS~0.0.0.0 with error code ERROR_ACCESS_DENIED.
Failed to import registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageDetect\WinEmb-Security-Credentials~31bf3856ad364e35~amd64~sr-LATN-CS~0.0.0.0.
Failed to open registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageDetect\WinEmb-Security-Credentials~31bf3856ad364e35~amd64~sr-LATN-CS~0.0.0.0 with error code ERROR_ACCESS_DENIED.

WARNING: Failed to backup registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageDetect\WinEmb-Security-Credentials~31bf3856ad364e35~amd64~sl-SI~0.0.0.0.
CORRUPT: Failed to repair orphaned package Package_for_KB2871997~31bf3856ad364e35~amdg4~~6.1.2.5 (WinEmb-Security-Credentials~31bf3856ad364e35~amd64~sl-SI~0.0.0.0) on package watchlist.
Failed to open registry key for second time HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageDetect\WinEmb-Security-Credentials~31bf3856ad364e35~amd64~sl-SI~0.0.0.0 with error code ERROR_ACCESS_DENIED.
Failed to import registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageDetect\WinEmb-Security-Credentials~31bf3856ad364e35~amd64~sl-SI~0.0.0.0.
Failed to open registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageDetect\WinEmb-Security-Credentials~31bf3856ad364e35~amd64~sl-SI~0.0.0.0 with error code ERROR_ACCESS_DENIED.




SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 19
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 29
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 3 datablocks.
Finish time: 2016-05-02 11:16:22.690
----------------------EOF-----------------------

and when i try to run SURT, i've got the issue error 800700D.

thanks for the help you could give me .
 
Hi elburi :)

My name is Aura and I'll be assisting you with your issue. Follow the instructions below please.

IGJdB0T.png
System Update Readiness Tool (SURT) - Scan
Follow the instructions below to run a scan with the System Update Readiness Tool (SURT) and provide a log;
  • Download the right version of SURT for your system;
    • Your version of Windows is:
  • Once downloaded, execute the installer, and go throught the installation (this process can take around 15-20 minutes);
  • On completion, a log will be created in C:\Windows\Logs\CBS\CheckSUR.log;
  • Attach this log in your next reply;
Alternatively, if these instructions are unclear for you, you can follow the tutorial below.

System Update Readiness Tool (SURT)
 
Wow.
Code:
Summary:
Seconds executed: 2202
 Found 33386 errors
 Fixed 33355 errors
This was pretty bad. Please run SURT once more and give me the new CheckSUR.log, so it'll be easier to read, and we'll make sure that this corruption didn't come back.
 
that's the naw checksur log :


=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2016-05-06 13:15
Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
Checking Package Watchlist
(f) CBS Registry Error 0x8007000D Package_8_for_KB3078601~31bf3856ad364e35~amd64~~6.1.1.5 failed enumerating child package, index: 73
(f) CBS Registry Error 0x8007000D Package_for_KB2931356_SP1~31bf3856ad364e35~amd64~~6.1.1.0 failed enumerating child package, index: 9
(f) CBS Watchlist Package Missing 0x80070002 WinEmb-Security-Credentials~31bf3856ad364e35~amd64~sl-SI~0.0.0.0 Package_for_KB2871997~31bf3856ad364e35~amdg4~~6.1.2.5 Package registry presence failed, possibly an orphaned package on package watchlist
(f) CBS Watchlist Package Missing 0x80070002 WinEmb-Security-Credentials~31bf3856ad364e35~amd64~sr-LATN-CS~0.0.0.0 Pa|kage_for_KB2871997~31bf3856ad364e35~amd64~~6.1.2.5 Package registry presence failed, possibly an orphaned package on package watchlist
(f) CBS Watchlist Package Missing 0x80070002 WinEmb-Security-Credentials~31bf3856ad364e35~amd64~uk-UA~0.0.0.0 Package_for_KB2871997~31bf3856ad36/e35~amd64~~6.1.2.5 Package registry presence failed, possibly an orphaned package on package watchlist
Checking Component Watchlist
(f) CBS Watchlist Component Missing 0x80070002 amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.0.0_none_801a6ce9e8261576 Package_3_for_KB2957503~31bf3856ad364e35~amd64~~6.r.1.2 Package registry presence failed, possibly an orphaned package on package watchlist
Checking Packages
Checking Component Store
(f) CSI Payload File Missing 0x00000000 sechost.dll x86_microsoft-windows-sechost_31bf3856ad364e35_6.1.7601.18839_none_89b9974d2b441775
(f) CSI Payload File Missing 0x00000000 relog.exe x86_microsoft-windows-p..ncetoolscommandline_31bf3856ad364e35_6.1.7601.18839_none_631a35405d22ff0e
(f) CSI Payload File Missing 0x00000000 diskperf.exe x86_microsoft-windows-p..ncetoolscommandline_31bf3856ad364e35_6.1.7601.18839_none_631a35405d22ff0e
(f) CSI Payload File Missing 0x00000000 typeperf.exe x86_microsoft-windows-p..ncetoolscommandline_31bf3856ad364e35_6.1.7601.18839_none_631a35405d22ff0e
(f) CSI Payload File Missing 0x00000000 tracerpt.exe x86_microsoft-windows-p..ncetoolscommandline_31bf3856ad364e35_6.1.7601.18839_none_631a35405d22ff0e
(f) CSI Payload File Missing 0x00000000 logman.exe x86_microsoft-windows-p..ncetoolscommandline_31bf3856ad364e35_6.1.7601.18839_none_631a35405d22ff0e
(f) CSI Payload File Missing 0x00000000 termsrv.dll amd64_microsoft-windows-t..teconnectionmanager_31bf3856ad364e35_6.1.7601.18540_none_eca0bf836affa9bb
(f) CSI Mismatched Identity 0x00000000 appid e64ce4609b1..a33c6e29411_31bf3856ad364e35_6.1.7601.22403_7Âc01e740f63d191 appid and keyform do not match; appid is wrong.
(f) CSI Payload File Missing 0x00000000 networkinspection.dll amd64_microsoft-windows-ie-networkinspection_31bf3856ad364e35_11.2.9600.18015_none_577e250168eef7a3
(f) CSI Corrupt Component Keyform 0x00000000 identity amd64_microsoft-windows-i..l-keyboard-00010407_31bf3856ad364e35_6.1.7601.17514_none_eb2f98d76bb27cŠe identity and keyform do not match and neither is right.
(f) CSI Corrupt Component Keyform 0x00000000 identity x86_microsoft-windows-ie-jscriptdebugui_31bf3856ad364e35_8í0.7601.22609_none_d7c75761bbfa6a84 identity and keyform do not match; keyform is wrong.
(f) CSI Missing Deployment Key 0x00000000 e64ce4609b1..a33c6e29411_31bf3856ad364e35_6.1.7601.22403_76c01e740f63d191 HKLM\Components\CanonicalData\Deployments
(f) CSI Corrupt Identity 0xC0150017 Microsoft-Windows-IE-JScriptDebugUI, Culture=neutral, Version=8.0.7601.18404, PublicKeyToken=31bf3856ad364e35, ProcessgrArchitecture=x86, versionScope=NonSxS x86_microsoft-windows-ie-jscriptdebugui_31bf3856ad364e35_8¬0.7601.18404_none_d738b73ea2e14ee0 Bad identity
(f) CSI Manifest Missing 0x00000002 x86_microsoft-windows-ie-jscriptdebugui_31bf3856ad364e35_8¬0.7601.18404_none_d738b73ea2e14ee0.manifest x86_microsoft-windows-ie-jscriptdebugui_31bf3856ad364e35_8¬0.7601.18404_none_d738b73ea2e14ee0
(f) CSI Missing Deployment Key 0x00000000 375254da1ce..807367b8590_31bf3856ad364e35_6.1.7601.22705_2fcc80edb56fd653 HKLM\Components\CanonicalData\Deployments
(f) CSI Missing Deployment Key 0x00000000 a58f44c3f9f..3b1e1fafc45_31bf3856ad364e35_6.1.7601.23115_55ad2ee851704089 HKLM\Components\CanonicalData\Deployments
(f) CSI Missing Identity 0x00000000 identity amd64_micrçsoft-windows-i..l-keyboard-00010427_31bf3856ad364e35_6.1.7601.1 514_none_eb2f6b476bb2af70
(f) CSI Could Not Open file 0x0000007B winsxs\Manifests\amd64_micrçsoft-windows-i..l-keyboard-00010427_31bf3856ad364e35_6.1.7601.1 514_none_eb2f6b476bb2af70.manifest amd64_micrçsoft-windows-i..l-keyboard-00010427_31bf3856ad364e35_6.1.7601.1 514_none_eb2f6b476bb2af70
(w) CSI Replacement File: CreateFile Failed 0x0000007B winsxs\Manifests\amd64_micrçsoft-windows-i..l-keyboard-00010427_31bf3856ad364e35_6.1.7601.1 514_none_eb2f6b476bb2af70.manifest amd64_micrçsoft-windows-i..l-keyboard-00010427_31bf3856ad364e35_6.1.7601.1 514_none_eb2f6b476bb2af70
(w) CSI Replacement File: CreateFile Failed 0x0000007B winsxs\Manifests\amd64_micrçsoft-windows-i..l-keyboard-00010427_31bf3856ad364e35_6.1.7601.1 514_none_eb2f6b476bb2af70.manifest amd64_micrçsoft-windows-i..l-keyboard-00010427_31bf3856ad364e35_6.1.7601.1 514_none_eb2f6b476bb2af70
(w) CSI Replacement File: CreateFile Failed 0x0000007B winsxs\Manifests\amd64_micrçsoft-windows-i..l-keyboard-00010427_31bf3856ad364e35_6.1.7601.1 514_none_eb2f6b476bb2af70.manifest amd64_micrçsoft-windows-i..l-keyboard-00010427_31bf3856ad364e35_6.1.7601.1 514_none_eb2f6b476bb2af70
(w) CSI Replacement File: CreateFile Failed 0x0000007B winsxs\Manifests\amd64_micrçsoft-windows-i..l-keyboard-00010427_31bf3856ad364e35_6.1.7601.1 514_none_eb2f6b476bb2af70.manifest amd64_micrçsoft-windows-i..l-keyboard-00010427_31bf3856ad364e35_6.1.7601.1 514_none_eb2f6b476bb2af70
(w) CSI Replacement File: CreateFile Failed 0x0000007B winsxs\Manifests\amd64_micrçsoft-windows-i..l-keyboard-00010427_31bf3856ad364e35_6.1.7601.1 514_none_eb2f6b476bb2af70.manifest amd64_micrçsoft-windows-i..l-keyboard-00010427_31bf3856ad364e35_6.1.7601.1 514_none_eb2f6b476bb2af70
(w) CSI Replacement File: CreateFile Failed 0x0000007B winsxs\Manifests\amd64_micrçsoft-windows-i..l-keyboard-00010427_31bf3856ad364e35_6.1.7601.1 514_none_eb2f6b476bb2af70.manifest amd64_micrçsoft-windows-i..l-keyboard-00010427_31bf3856ad364e35_6.1.7601.1 514_none_eb2f6b476bb2af70
(w) CSI Replacement File: CreateFile Failed 0x0000007B winsxs\Manifests\amd64_micrçsoft-windows-i..l-keyboard-00010427_31bf3856ad364e35_6.1.7601.1 514_none_eb2f6b476bb2af70.manifest amd64_micrçsoft-windows-i..l-keyboard-00010427_31bf3856ad364e35_6.1.7601.1 514_none_eb2f6b476bb2af70
(w) CSI Replacement File: CreateFile Failed 0x0000007B winsxs\Manifests\amd64_micrçsoft-windows-i..l-keyboard-00010427_31bf3856ad364e35_6.1.7601.1 514_none_eb2f6b476bb2af70.manifest amd64_micrçsoft-windows-i..l-keyboard-00010427_31bf3856ad364e35_6.1.7601.1 514_none_eb2f6b476bb2af70
(w) CSI Replacement File: CreateFile Failed 0x0000007B winsxs\Manifests\amd64_micrçsoft-windows-i..l-keyboard-00010427_31bf3856ad364e35_6.1.7601.1 514_none_eb2f6b476bb2af70.manifest amd64_micrçsoft-windows-i..l-keyboard-00010427_31bf3856ad364e35_6.1.7601.1 514_none_eb2f6b476bb2af70
(w) CSI Replacement File: CreateFile Failed 0x0000007B winsxs\Manifests\amd64_micrçsoft-windows-i..l-keyboard-00010427_31bf3856ad364e35_6.1.7601.1 514_none_eb2f6b476bb2af70.manifest amd64_micrçsoft-windows-i..l-keyboard-00010427_31bf3856ad364e35_6.1.7601.1 514_none_eb2f6b476bb2af70
(w) CSI Replacement File: CreateFile Failed 0x0000007B winsxs\Manifests\amd64_micrçsoft-windows-i..l-keyboard-00010427_31bf3856ad364e35_6.1.7601.1 514_none_eb2f6b476bb2af70.manifest amd64_micrçsoft-windows-i..l-keyboard-00010427_31bf3856ad364e35_6.1.7601.1 514_none_eb2f6b476bb2af70
(w) CSI Replacement File: CreateFile Failed 0x0000007B winsxs\Manifests\amd64_micrçsoft-windows-i..l-keyboard-00010427_31bf3856ad364e35_6.1.7601.1 514_none_eb2f6b476bb2af70.manifest amd64_micrçsoft-windows-i..l-keyboard-00010427_31bf3856ad364e35_6.1.7601.1 514_none_eb2f6b476bb2af70
(w) CSI Replacement File: CreateFile Failed 0x0000007B winsxs\Manifests\amd64_micrçsoft-windows-i..l-keyboard-00010427_31bf3856ad364e35_6.1.7601.1 514_none_eb2f6b476bb2af70.manifest amd64_micrçsoft-windows-i..l-keyboard-00010427_31bf3856ad364e35_6.1.7601.1 514_none_eb2f6b476bb2af70
(w) CSI Replacement File: CreateFile Failed 0x0000007B winsxs\Manifests\amd64_micrçsoft-windows-i..l-keyboard-00010427_31bf3856ad364e35_6.1.7601.1 514_none_eb2f6b476bb2af70.manifest amd64_micrçsoft-windows-i..l-keyboard-00010427_31bf3856ad364e35_6.1.7601.1 514_none_eb2f6b476bb2af70
(w) CSI Replacement File: CreateFile Failed 0x0000007B winsxs\Manifests\amd64_micrçsoft-windows-i..l-keyboard-00010427_31bf3856ad364e35_6.1.7601.1 514_none_eb2f6b476bb2af70.manifest amd64_micrçsoft-windows-i..l-keyboard-00010427_31bf3856ad364e35_6.1.7601.1 514_none_eb2f6b476bb2af70
(w) CSI Replacement File: CreateFile Failed 0x0000007B winsxs\Manifests\amd64_micrçsoft-windows-i..l-keyboard-00010427_31bf3856ad364e35_6.1.7601.1 514_none_eb2f6b476bb2af70.manifest amd64_micrçsoft-windows-i..l-keyboard-00010427_31bf3856ad364e35_6.1.7601.1 514_none_eb2f6b476bb2af70
(w) CSI Replacement File: CreateFile Failed 0x0000007B winsxs\Manifests\amd64_micrçsoft-windows-i..l-keyboard-00010427_31bf3856ad364e35_6.1.7601.1 514_none_eb2f6b476bb2af70.manifest amd64_micrçsoft-windows-i..l-keyboard-00010427_31bf3856ad364e35_6.1.7601.1 514_none_eb2f6b476bb2af70
(f) CSI Payload File Missing 0x00000000 relog.exe x86_microsoft-windows-p..ncetoolscommandline_31bf3856ad364e35_6.1.7601.23040_none_638fd7a7765109fc
(f) CSI Payload File Missing 0x00000000 diskperf.exe x86_microsoft-windows-p..ncetoolscommandline_31bf3856ad364e35_6.1.7601.23040_none_638fd7a7765109fc
(f) CSI Payload File Missing 0x00000000 typeperf.exe x86_microsoft-windows-p..ncetoolscommandline_31bf3856ad364e35_6.1.7601.23040_none_638fd7a7765109fc
(f) CSI Payload File Missing 0x00000000 tracerpt.exe x86_microsoft-windows-p..ncetoolscommandline_31bf3856ad364e35_6.1.7601.23040_none_638fd7a7765109fc
(f) CSI Payload File Missing 0x00000000 logman.exe x86_microsoft-windows-p..ncetoolscommandline_31bf3856ad364e35_6.1.7601.23040_none_638fd7a7765109fc
(f) CSI C Mark Deployment Missing 0x00000000 c!5731d930b98..f882b37b766_31bf3856ad364e35_6.1.7601.18222_6aa3078d62e4a876 x86_microsoft-windows-shdocvw.resources_31bf3856ad364e35_6.1.7601.18222_fr-fr_6c40115bab80cb24
(f) CSI Payload File Missing 0x00000000 sechost.dll x86_microsoft-windows-sechost_31bf3856ad364e35_6.1.7601.23040_none_8a2f39b444722263
Summary:
Seconds executed: 1112
Found 31 errors
CSI Could Not Open file Total count: 1
CSI Manifest Missing Total count: 1
CSI Missing Deployment Key Total count: 3
CSI Corrupt Component Keyform Total count: 2
CSI Missing Identity Total count: 1
CSI Corrupt Identity Total count: 1
CSI Mismatched Identity Total count: 1
CSI C Mark Deployment Missing Total count: 1
CSI Replacement File: CreateFile Failed Total count: 17
CSI Payload File Missing Total count: 14
CBS Registry Error Total count: 2
CBS Watchlist Package Missing Total count: 3
CBS Watchlist Component Missing Total count: 1
Unavailable repair files:
winsxs\manifests\x86_microsoft-windows-ie-jscriptdebugui_31bf3856ad364e35_8¬0.7601.18404_none_d738b73ea2e14ee0.manifest
winsxs\manifests\amd64_micrçsoft-windows-i..l-keyboard-00010427_31bf3856ad364e35_6.1.7601.1 514_none_eb2f6b476bb2af70.manifest
 
I'll need to take a look at your hives to create a fix :) Follow the instructions below please.

EndqYRa.png
Exporting the CBS Registry Key
Follow the instructions below to export the CBS Key from the Registry and upload it.
  • On Windows 7, click on the Start Menu button, then enter Regedit, right-click on the icon that will appear and select Run as Administrator;
  • On Windows 8 and Windows 8.1, press on the Win key + S keys, enter Regedit, right-click on the icon that will appear and select Run as Administrator;
  • In Regedit, in the left-pane, navigate to the Registry key below and select it by clicking on it:
    • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing
  • Once the key is selected, click on the File menu and select Export...;
  • From there Save menu, change the Save as type: to Registry Hive Files (*.*);
  • Name the file CBS (without any file extension) and save it on your Desktop;
  • Upload the file on Dropbox, Google Drive or OneDrive and post the download URL here;
 
Thank you for the logs :) I'll work on a fix once I get home tonight since I'm busy today. I'll take the occasion to find another piece of information to create a fix. Follow the instructions below please.

myjIXnC.png
SFCFix - Fix Time

WARNING! The following fix is specific to the user's system in this thread. No one else should follow the instructions below to apply that fix, as it could damage your system. If you need assistance with an issue, please start a new thread and someone will assist you shortly.

Follow the instructions below to download and execute a SFCFix fix, and provide the log.
  • Download SFCFix and move the executable on your Desktop;
  • On your Desktop, right-click and select New, then Text Document. Give it the name SFCFixScript (it should be a .txt) extension;
  • Open the SFCFixScript.txt file you just created, and copy/paste the following in it;
    Code:
    Trace::
    x86_microsoft-windows-sechost_31bf3856ad364e35_6.1.7601.18839_none_89b9974d2b441775 
    x86_microsoft-windows-p..ncetoolscommandline_31bf3856ad364e35_6.1.7601.18839_none_631a35405d22ff0e 
    amd64_microsoft-windows-t..teconnectionmanager_31bf3856ad364e35_6.1.7601.18540_none_eca0bf836affa9bb 
    x86_microsoft-windows-p..ncetoolscommandline_31bf3856ad364e35_6.1.7601.23040_none_638fd7a7765109fc
    x86_microsoft-windows-sechost_31bf3856ad364e35_6.1.7601.23040_none_8a2f39b444722263
  • Save any work you have open, and close every programs;
  • Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it;
    1p8eDnI.gif
  • SFCFix will launch, let it complete;
  • Once done, a file will appear on your Desktop, called SFCFix.txt;
  • Open the file, then copy and paste its content in your next reply;
 
hello,

sorry, i was busy since few days, i give you the SFCfix.txt


SFCFix version 3.0.0.0 by niemiro.
Start time: 2016-05-12 06:01:02.658
Microsoft Windows 7 Service Pack 1 - amd64
Using .txt script file at C:\Users\administrateur.DOM-IMAGERIE\Desktop\SFCFixScript.txt [0]


Trace::
Successfully traced component x86_microsoft-windows-sechost_31bf3856ad364e35_6.1.7601.18839_none_89b9974d2b441775.
Package_59_for_KB3022345~31bf3856ad364e35~amd64~~6.1.1.2.3022345-201_neutral_LDR2
Successfully traced component x86_microsoft-windows-p..ncetoolscommandline_31bf3856ad364e35_6.1.7601.18839_none_631a35405d22ff0e.
Package_59_for_KB3022345~31bf3856ad364e35~amd64~~6.1.1.2.3022345-201_neutral_LDR2
Successfully traced component amd64_microsoft-windows-t..teconnectionmanager_31bf3856ad364e35_6.1.7601.18540_none_eca0bf836affa9bb.
Package_51_for_KB2984972~31bf3856ad364e35~amd64~~6.1.1.4.2984972-137_neutral_GDR17
Successfully traced component x86_microsoft-windows-p..ncetoolscommandline_31bf3856ad364e35_6.1.7601.23040_none_638fd7a7765109fc.
Package_59_for_KB3022345~31bf3856ad364e35~amd64~~6.1.1.2.3022345-201_neutral_LDR2
Successfully traced component x86_microsoft-windows-sechost_31bf3856ad364e35_6.1.7601.23040_none_8a2f39b444722263.
Package_59_for_KB3022345~31bf3856ad364e35~amd64~~6.1.1.2.3022345-201_neutral_LDR2
Trace:: directive completed successfully.


Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 3 datablocks.
Finish time: 2016-05-12 06:01:03.273
Script hash: FgArqAxemjJm3M9xKK+5PotMyHmyvrB7FLCZ1IZ38jg=
----------------------EOF-----------------------
 

Attachments

Follow the instructions below please.

rONW46K.png
Uninstall a Windows Update - Command Prompt
Follow the instructions below to uninstall a Windows Update manually via the command prompt.
  • On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select Run as Administrator
  • On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin);
  • On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin);
  • Enter the command below (you can copy/paste it, to paste in the command prompt, right-click inside it and select Paste):
    Code:
    wusa /uninstall /KB:3022345
  • Let me know the outcome of the command: either it uninstall the update or either it says that the update isn't installed on the system;
 
Got a fix done for the first part of your CheckSUR.log. I'll also need your COMPONENTS Hive.

88fYBWt.png
Retrieving the COMPONENTS Hive
Follow the instructions below to retrieve your COMPONENTS Hive and send me it.
  • Open your Windows Explorer, and navigate to the C:\Windows\System32\Config folder;
  • In this folder, find the COMPONENTS file (there's no extension), and copy it to your Desktop;
    Note: If you receive an error message saying that the COMPONENTS file is in use, restart your computer and try again. If the error message persist, let me know.
  • Right-click on it, and select Send to... and choose Compressed (zipped) folder;
  • Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here;
 
Alright, follow the instructions below please. Make sure to replace the COMPONENTS Hive BEFORE running the SFCFix fix. If you cannot replace it, let me know and hold on running the fix for now.

88fYBWt.png
Replacing the COMPONENTS Hive
Follow the instructions below to replace the COMPONENTS Hive.
  • Download the attached COMPONENTS.zip file, and save it on your Desktop;
  • Right-click on it, and select Extract all.... Once done, the folder with the COMPONENTS file will open. This will be your new COMPONENTS Hive.
  • Navigate to the C:\Windows\System32\config folder;
  • In it, find the COMPONENTS file and rename it to COMPONENTS_bak;
    Note: If you receive a message saying that the file is in use, restart your computer and try again.
  • Once done, copy the new COMPONENTS file I sent you in the C:\Windows\System32\config folder;
COMPONENTS.zip

myjIXnC.png
SFCFix - Fix Time

WARNING! The following fix is specific to the user's system in this thread. No one else should follow the instructions below to apply that fix, as it could damage your system. If you need assistance with an issue, please start a new thread and someone will assist you shortly.

Follow the instructions below to download and execute a SFCFix fix, and provide the log.
  • Download SFCFix and move the executable on your Desktop;
  • Download the attached SFCFixScript.txt and move the file to your Desktop;
    Note: Make sure that the file is named SFCFixScript.txt, do not rename it.
  • Save any work you have open, and close every programs;
  • Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it;
    1p8eDnI.gif
  • SFCFix will launch, let it complete;
  • Once done, a file will appear on your Desktop, called SFCFix.txt;
  • Open the file, then copy and paste its content in your next reply;
SFCFixScript.txt
 
it seems not successfull

sfcfix.txt :

SFCFix version 3.0.0.0 by niemiro.
Start time: 2016-05-19 08:57:01.314
Microsoft Windows 7 Service Pack 1 - amd64
Using .txt script file at C:\Users\administrateur.DOM-IMAGERIE\Desktop\SFCFixScript.txt [2]




RegistryScript::
Failed to open registry key for second time HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageDetect\Win8IP-Microsoft-Windows-Graphics-Package~31bf3856ad364e35~amd64~~0.0.0.0 with error code ERROR_ACCESS_DENIED.
Failed to open registry key for second time HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageDetect\WinEmb-NetFx20Client~31bf3856ad364e35~amd64~zh-HK~0.0.0.0 with error code ERROR_ACCESS_DENIED.
Failed to open registry key for second time HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageDetect\WinEmb-Security-Credentials~31bf3856ad364e35~amd64~sl-SI~0.0.0.0 with error code ERROR_ACCESS_DENIED.
Failed to open registry key for second time HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageDetect\WinEmb-Security-Credentials~31bf3856ad364e35~amd64~sr-LATN-CS~0.0.0.0 with error code ERROR_ACCESS_DENIED.
Failed to open registry key for second time HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageDetect\WinEmb-Security-Credentials~31bf3856ad364e35~amd64~uk-UA~0.0.0.0 with error code ERROR_ACCESS_DENIED.
Failed to open registry key for second time HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.0.0_none_801a6ce9e8261576 with error code ERROR_ACCESS_DENIED.

WARNING: Failed to create backup for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageDetect\Win8IP-Microsoft-Windows-Graphics-Package~31bf3856ad364e35~amd64~~0.0.0.0.

Failed to import registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageDetect\Win8IP-Microsoft-Windows-Graphics-Package~31bf3856ad364e35~amd64~~0.0.0.0.
WARNING: Failed to create backup for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageDetect\WinEmb-NetFx20Client~31bf3856ad364e35~amd64~zh-HK~0.0.0.0.

Failed to import registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageDetect\WinEmb-NetFx20Client~31bf3856ad364e35~amd64~zh-HK~0.0.0.0.
WARNING: Failed to create backup for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageDetect\WinEmb-Security-Credentials~31bf3856ad364e35~amd64~sl-SI~0.0.0.0.

Failed to import registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageDetect\WinEmb-Security-Credentials~31bf3856ad364e35~amd64~sl-SI~0.0.0.0.
WARNING: Failed to create backup for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageDetect\WinEmb-Security-Credentials~31bf3856ad364e35~amd64~sr-LATN-CS~0.0.0.0.

Failed to import registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageDetect\WinEmb-Security-Credentials~31bf3856ad364e35~amd64~sr-LATN-CS~0.0.0.0.
WARNING: Failed to create backup for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageDetect\WinEmb-Security-Credentials~31bf3856ad364e35~amd64~uk-UA~0.0.0.0.

Failed to import registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageDetect\WinEmb-Security-Credentials~31bf3856ad364e35~amd64~uk-UA~0.0.0.0.
WARNING: Failed to create backup for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.0.0_none_801a6ce9e8261576.

Failed to import registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.0.0_none_801a6ce9e8261576.

Failed to open registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageDetect\Win8IP-Microsoft-Windows-Graphics-Package~31bf3856ad364e35~amd64~~0.0.0.0 with error code ERROR_ACCESS_DENIED.
Failed to open registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageDetect\WinEmb-NetFx20Client~31bf3856ad364e35~amd64~zh-HK~0.0.0.0 with error code ERROR_ACCESS_DENIED.
Failed to open registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageDetect\WinEmb-Security-Credentials~31bf3856ad364e35~amd64~sl-SI~0.0.0.0 with error code ERROR_ACCESS_DENIED.
Failed to open registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageDetect\WinEmb-Security-Credentials~31bf3856ad364e35~amd64~sr-LATN-CS~0.0.0.0 with error code ERROR_ACCESS_DENIED.
Failed to open registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageDetect\WinEmb-Security-Credentials~31bf3856ad364e35~amd64~uk-UA~0.0.0.0 with error code ERROR_ACCESS_DENIED.
Failed to open registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.0.0_none_801a6ce9e8261576 with error code ERROR_ACCESS_DENIED.
RegistryScript:: directive failed to complete successfully.




Failed to process all directives successfully.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 6 datablocks.
Finish time: 2016-05-19 08:57:01.564
Script hash: 5/7IGdoyPm0uSDHp4YTPBgXd96EzGNUrsVALjToVl4Y=
----------------------EOF-----------------------
 
Can you try to run the fix in Safe Mode and see if it works?
 

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