[SOLVED] [Win10InsiderSlow x64] 0x80073712

E

erqsfse

Member
Joined
Mar 1, 2017
Posts
17
My Windows update doesn't update anymore. Everything worked fine until a while ago.

I changed to Windows Insider Slow, because I thougt I might get the updates then, but still nothing...

I did the fixes recommended by Microsoft (https://support.microsoft.com/en-us/kb/957310) but neither solve the issue. If I run the Windows Update troubleshooter it tells me that it fixed "Service registration is missing or corrupt" but the updates still don't work and if I run it again after a reboot it says the same thing again. Clicking on view detailed info there tells me "Problem with BITS service: The requested service has already been started."

If I run dism /online /cleanup-image /scanhealth, I get Error 1726, cannot execute RPC, even though RPC is active in services.mcs.

I also ran SFCFix, but it doesn't give me a usefull log (see attached file).

CBS-files:
 
Last edited by a moderator:
Re: 0x80073712 on Windows 10

Welcome to Sysnative. Please start with the following.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.
  1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
  2. Download the file below, SFCScript.txt, and save this to your Desktop.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCScript.txt.
  5. Drag the file SFCScript.txt onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please
 
Last edited:
Re: 0x80073712 on Windows 10

BrianDrab said:
Welcome to Sysnative. Please start with the following.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.
  1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
  2. Download the file below, SFCScript.txt, and save this to your Desktop.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCScript.txt.
  5. Drag the file SFCScript.txt onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please
Click to expand...

Just ran it.

SFCFix version 3.0.0.0 by niemiro.
Start time: 2017-03-12 18:03:10.859
Microsoft Windows 10 Insider Slow, Build 14393 - amd64
Not using a script file.




AutoAnalysis::
SUMMARY: No corruptions were detected.
AutoAnalysis:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2017-03-12 18:03:47.793
----------------------EOF-----------------------
 
It doesn't appear that you followed the previous instructions. You need to drag the attached file over the top of the SFCFix.exe like the following.

JQLRgtF.gif
 
BrianDrab said:
It doesn't appear that you followed the previous instructions. You need to drag the attached file over the top of the SFCFix.exe like the following.

JQLRgtF.gif
Click to expand...

Sry, I did now:

SFCFix version 3.0.0.0 by niemiro.
Start time: 2017-03-12 21:06:16.094
Microsoft Windows 10 Insider Slow, Build 14393 - amd64
Using .txt script file at B:\Mijn Bureaublad\SFCScript.txt [0]




FileScan::
[0: 1] C:\Windows\System32\OEMDefaultAssociations.xml
File is untraceable.
Found: eFUhNo+nXWWy4i4WiR1JmEcAKWot5F3NSWdUMtgTTqk=
Version number not available.
Trace not available.



[1: 1] C:\Windows\WinSxS\amd64_microsoft-windows-shell32_31bf3856ad364e35_10.0.14393.0_none_999d965928ae9226\OEMDefaultAssociations.xml
File is untraceable.
Found: 3C1YveJcsI1+wr7NDxn1V1HvHMJA2ivbsimTUa10AXs=
Version number not available.
Trace not available.
FileScan:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2017-03-12 21:06:19.407
Script hash: cpBjUYgV5O52nvDT8yV1Jt/u5d97y38dLxu8gEkNzKA=
----------------------EOF-----------------------
 
Thanks. Please do the following.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please
 

Attachments

BrianDrab said:
Thanks. Please do the following.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please
Click to expand...

SFCFix version 3.0.0.0 by niemiro.
Start time: 2017-03-13 18:15:22.276
Microsoft Windows 10 Insider Slow, Build 14393 - amd64
Using .zip script file at B:\Mijn Bureaublad\SFCFix.zip [0]




PowerCopy::
Successfully took permissions for file or folder C:\WINDOWS\Winsxs\amd64_microsoft-windows-shell32_31bf3856ad364e35_10.0.14393.0_none_999d965928ae9226\OEMDefaultAssociations.xml

Successfully copied file C:\Users\Stievydude\AppData\Local\niemiro\Archive\Winsxs\amd64_microsoft-windows-shell32_31bf3856ad364e35_10.0.14393.0_none_999d965928ae9226\OEMDefaultAssociations.xml to C:\WINDOWS\Winsxs\amd64_microsoft-windows-shell32_31bf3856ad364e35_10.0.14393.0_none_999d965928ae9226\OEMDefaultAssociations.xml.

Successfully restored ownership for C:\WINDOWS\Winsxs\amd64_microsoft-windows-shell32_31bf3856ad364e35_10.0.14393.0_none_999d965928ae9226\OEMDefaultAssociations.xml
Successfully restored permissions on C:\WINDOWS\Winsxs\amd64_microsoft-windows-shell32_31bf3856ad364e35_10.0.14393.0_none_999d965928ae9226\OEMDefaultAssociations.xml
PowerCopy:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2017-03-13 18:15:25.240
Script hash: 2RfNz1YmfoIFNRwuSndrNKya+Di/majsYDZ2VWXHD9c=
----------------------EOF-----------------------
 
Good. Please do the following again.

Step#1 - DISM /RestoreHealth Scan
Warning:this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Right-click on the Start
    w8start.png
    button and select Command Prompt (Admin)
  2. When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter
    Dism /Online /Cleanup-Image /RestoreHealth
  3. Once it finishes, copy and paste the following into the command-prompt window and press Enter. If prompted to overwrite the existing file go ahead.
    copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
  4. Once this has completed please go to your Desktop and you will find CBS.txt => Please zip/upload to this thread.
    Please Note:: if the file is too big (over 7MB) to upload to your next post, please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.
 
BrianDrab said:
Good. Please do the following again.

Step#1 - DISM /RestoreHealth Scan
Warning:this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Right-click on the Start
    w8start.png
    button and select Command Prompt (Admin)
  2. When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter
    Dism /Online /Cleanup-Image /RestoreHealth
  3. Once it finishes, copy and paste the following into the command-prompt window and press Enter. If prompted to overwrite the existing file go ahead.
    copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
  4. Once this has completed please go to your Desktop and you will find CBS.txt => Please zip/upload to this thread.
    Please Note:: if the file is too big (over 7MB) to upload to your next post, please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.
Click to expand...

Ok, when I do the first command, I'm getting:
Deployment Image Servicing and Management tool
Version: 10.0.14393.0

Image Version: 10.0.14393.0


Error: 1910

The object exporter specified was not found.

The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log
Here's the dism log: View attachment 25102

I already did an upgrade with the MediaCreationTool, but I'm getting The setup is not executed correctly. Restart your pc and retry (freely translated).

sfc /scannow gives me this:
Windows Resource Protection could not start the repair service.
 
Last edited by a moderator:
erqsfse said:
BrianDrab said:
Good. Please do the following again.

Step#1 - DISM /RestoreHealth Scan
Warning:this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Right-click on the Start
    w8start.png
    button and select Command Prompt (Admin)
  2. When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter
    Dism /Online /Cleanup-Image /RestoreHealth
  3. Once it finishes, copy and paste the following into the command-prompt window and press Enter. If prompted to overwrite the existing file go ahead.
    copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
  4. Once this has completed please go to your Desktop and you will find CBS.txt => Please zip/upload to this thread.
    Please Note:: if the file is too big (over 7MB) to upload to your next post, please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.
Click to expand...

Ok, when I do the first command, I'm getting:
Deployment Image Servicing and Management tool
Version: 10.0.14393.0

Image Version: 10.0.14393.0


Error: 1910

The object exporter specified was not found.

The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log
Here's the dism log:

I already did an upgrade with the MediaCreationTool, but I'm getting The setup is not executed correctly. Restart your pc and retry (freely translated).

sfc /scannow gives me this:
Windows Resource Protection could not start the repair service.
Click to expand...

Dism /Online /Cleanup-Image /RestoreHealth

Deployment Image Servicing and Management tool
Version: 10.0.14393.0

Image Version: 10.0.14393.0

[==== 8.2% ]
Error: 1726

Cannot execute RPC.

The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log
DISM Log:
 
Last edited by a moderator:
Ok, I ran sfc /scannow
Got the following error:

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection found corrupt files but was unable to fix some
of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For
example C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not
supported in offline servicing scenarios.

I uploaded the CBS.log here:
 
Last edited by a moderator:
Please do the following.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.
  1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please
 

Attachments

BrianDrab said:
Please do the following.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.
  1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please
Click to expand...

SFCFix version 3.0.0.0 by niemiro.
Start time: 2017-03-14 06:41:52.744
Microsoft Windows 10 Insider Slow, Build 14393 - amd64
Using .zip script file at B:\Mijn Bureaublad\SFCFix.zip [1]




PowerCopy::
Successfully took permissions for file or folder C:\WINDOWS\Winsxs\amd64_microsoft-windows-shell32_31bf3856ad364e35_10.0.14393.0_none_999d965928ae9226\OEMDefaultAssociations.xml

WARNING: File C:\WINDOWS\Winsxs\amd64_microsoft-windows-shell32_31bf3856ad364e35_10.0.14393.0_none_999d965928ae9226\OEMDefaultAssociations.xml was not backed up as that would replace the current backup.
Successfully copied file C:\Users\Stievydude\AppData\Local\niemiro\Archive\Winsxs\amd64_microsoft-windows-shell32_31bf3856ad364e35_10.0.14393.0_none_999d965928ae9226\OEMDefaultAssociations.xml to C:\WINDOWS\Winsxs\amd64_microsoft-windows-shell32_31bf3856ad364e35_10.0.14393.0_none_999d965928ae9226\OEMDefaultAssociations.xml.

Successfully restored ownership for C:\WINDOWS\Winsxs\amd64_microsoft-windows-shell32_31bf3856ad364e35_10.0.14393.0_none_999d965928ae9226\OEMDefaultAssociations.xml
Successfully restored permissions on C:\WINDOWS\Winsxs\amd64_microsoft-windows-shell32_31bf3856ad364e35_10.0.14393.0_none_999d965928ae9226\OEMDefaultAssociations.xml
PowerCopy:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2017-03-14 06:41:53.875
Script hash: 2RfNz1YmfoIFNRwuSndrNKya+Di/majsYDZ2VWXHD9c=
----------------------EOF-----------------------
 
I'm sorry.

SFCFix version 3.0.0.0 by niemiro.
Start time: 2017-03-14 20:17:55.030
Microsoft Windows 10 Insider Slow, Build 14393 - amd64
Using .zip script file at B:\Mijn Bureaublad\SFCFix.zip [0]




PowerCopy::
Successfully took permissions for file or folder C:\WINDOWS\Winsxs\amd64_microsoft-windows-ui-shell-component_31bf3856ad364e35_10.0.14393.576_none_875a14b1a889d828\defaultlayouts.xml
Successfully took permissions for file or folder C:\WINDOWS\Winsxs\amd64_microsoft-windows-shell32_31bf3856ad364e35_10.0.14393.479_none_a5e4bd26affb11f4

Successfully copied file C:\Users\Stievydude\AppData\Local\niemiro\Archive\Winsxs\amd64_microsoft-windows-ui-shell-component_31bf3856ad364e35_10.0.14393.576_none_875a14b1a889d828\defaultlayouts.xml to C:\WINDOWS\Winsxs\amd64_microsoft-windows-ui-shell-component_31bf3856ad364e35_10.0.14393.576_none_875a14b1a889d828\defaultlayouts.xml.
Successfully copied file C:\Users\Stievydude\AppData\Local\niemiro\Archive\Winsxs\amd64_microsoft-windows-shell32_31bf3856ad364e35_10.0.14393.479_none_a5e4bd26affb11f4\oemdefaultassociations.xml to C:\WINDOWS\Winsxs\amd64_microsoft-windows-shell32_31bf3856ad364e35_10.0.14393.479_none_a5e4bd26affb11f4\oemdefaultassociations.xml.

Successfully restored ownership for C:\WINDOWS\Winsxs\amd64_microsoft-windows-ui-shell-component_31bf3856ad364e35_10.0.14393.576_none_875a14b1a889d828\defaultlayouts.xml
Successfully restored permissions on C:\WINDOWS\Winsxs\amd64_microsoft-windows-ui-shell-component_31bf3856ad364e35_10.0.14393.576_none_875a14b1a889d828\defaultlayouts.xml
Successfully restored ownership for C:\WINDOWS\Winsxs\amd64_microsoft-windows-shell32_31bf3856ad364e35_10.0.14393.479_none_a5e4bd26affb11f4
Successfully restored permissions on C:\WINDOWS\Winsxs\amd64_microsoft-windows-shell32_31bf3856ad364e35_10.0.14393.479_none_a5e4bd26affb11f4
PowerCopy:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 3 datablocks.
Finish time: 2017-03-14 20:17:57.654
Script hash: 9VQefqVQAZMRu7gzh5420HxAHP5CBYn/AXlM5RI/rd4=
----------------------EOF-----------------------

C:\WINDOWS\system32>sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

CBS.log:

Running Dism /Online /Cleanup-Image /RestoreHealth atm, I'll post the results here :)
 
Last edited by a moderator:
Good. Please do the following again.

Step#1 - DISM /RestoreHealth Scan
Warning:this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.


  1. Right-click on the Start
    w8start.png
    button and select Command Prompt (Admin)
  2. When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter
    Dism /Online /Cleanup-Image /RestoreHealth
  3. Once it finishes, copy and paste the following into the command-prompt window and press Enter. If prompted to overwrite the existing file go ahead.
    copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
  4. Once this has completed please go to your Desktop and you will find CBS.txt => Please zip/upload to this thread.
    Please Note:: if the file is too big (over 7MB) to upload to your next post, please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.
 
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