[SOLVED] [Win7SP1 x64] "Failure configuring Windows 7 updates" every time I try to update

Nat

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[Win7SP1 x64] "Failure configuring Windows 7 updates" every time I try to update

Hello, all. So a bit of background information:

Previously, I hadn't updated my system since April 2015 because, strangely, the Windows Update stopped working one day. Every time it rebooted after installing the updates, it would reach 99% before showing the bothersome, "Failure configuring Windows 7 updates. Reverting changes." I tried to update again a year later, but Windows Update would just be stuck at "Checking for updates".

A few days ago I decided to tackle this problem once and for all. After searching the web for solutions, I found a post that instructed me to manually install KB3020369, KB3125574, KB3138612, and KB3145739. I successfully installed only 3 of them, however (KB3125574 failed). Fortunately, that fixed the "Checking for updates" issue. I was confident that all of my issues were gone right then and there but nope. After a reboot to install the updates, the installation reached 99% before showing the dreadful, "Failure configuring Windows 7 updates. Reverting changes". Upon checking the update history, I saw that the only successful updates were Office-related. Anything system-related failed, except for a few (7, to be exact).

I've tried a bunch of methods from clean boot to DISM (showed no errors) to Windows Update Troubleshooter (also showed no errors) to SURT to SFCFix (kudos, by the way, fixed all 2 of my CBS & SFC corruptions), and nothing worked.

Couldn't upload the entire CBS folder as it was too large, and couldn't use the SFCFixScript for the large file uploader since the link no longer works, so uploaded it to Dropbox if that's alright.
 

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Re: [Win7SP1 x64] "Failure configuring Windows 7 updates" every time I try to update

UPDATE:

Browsed the web for other methods, used Farbar MiniToolBox. Found this.

HTML:
(Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80070005: Update for Windows (KB3184143).

Ran SubInACL in hopes of repairing it, to no avail.
CheckSUR log doesn't show any update-related errors.
Ran SFCFix again and managed to lower the SURT corruption to 50.
 

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Re: [Win7SP1 x64] "Failure configuring Windows 7 updates" every time I try to update

Hi and welcome to Sysnative. Sorry for the delay. Are you still in need of assistance?
 
Re: [Win7SP1 x64] "Failure configuring Windows 7 updates" every time I try to update

Hi, thank you for the reply! Yes, I'm still in need of assistance.
 
Re: [Win7SP1 x64] "Failure configuring Windows 7 updates" every time I try to update

OK, KB3184143 which you mentioned simply removes software related to the Windows 10 free upgrade offer. So as long as you are not getting any Windows 10 pop-ups about upgrading we can simply hide this update. What other KB numbers are you having an issue with installing?
 
Re: [Win7SP1 x64] "Failure configuring Windows 7 updates" every time I try to update

Ah, alright. I was just trying to install it manually since it's listed as one of the important updates. Sorry, this took me awhile to get.
 

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  • Updates.jpg
    Updates.jpg
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Re: [Win7SP1 x64] "Failure configuring Windows 7 updates" every time I try to update

OK, let's start with KB3108381. Manually download and attempt to install it. If it fails, please zip up and attach your c:\windows\logs\cbs\cbs.log
 
Re: [Win7SP1 x64] "Failure configuring Windows 7 updates" every time I try to update

The KB installed successfully! What should I do next?
 
Re: [Win7SP1 x64] "Failure configuring Windows 7 updates" every time I try to update

Can you select a few of the KBs at a time and see if they will install?
 
Re: [Win7SP1 x64] "Failure configuring Windows 7 updates" every time I try to update

I chose to try and install KB3172605 and KB3147071, they downloaded successfully but unfortunately wouldn't install. "Failure configuring Windows update" again. Got temporarily stuck in a reboot loop, hence my very late response. Here's the CBS file.
 
Re: [Win7SP1 x64] "Failure configuring Windows 7 updates" every time I try to update

OK, please do the following.

Step#1 - Capture Process Monitor Trace
1. Download and run Process Monitor. Leave this running while you perform the next steps.
2. Attempt to install only KB3172605 like you have in the past. Don't reboot if prompted to do so.
3. Stop Process Monitor as soon as the update fails or until you are prompted to reboot. You can simply do this by clicking the magnifying glass on the toolbar as shown below.
11908d1430506241-windows-updates-fail-repeatedly-stop-jpg


4. Select the File menu...Save... and save the file to your desktop. This is likely the default location. The name (unless changed) will be LogFile.PML. This is fine.
5. Zip up and attach the LogFile.PML file as well as your CBS.log.
 
Re: [Win7SP1 x64] "Failure configuring Windows 7 updates" every time I try to update

Ran and captured process monitor trace but the problem is that the generated file is 1 GB. Would you like me to still upload it?

EDIT: Once compressed the size was massively reduced but still quite large - 100 MB. Currently uploading it.
 
Re: [Win7SP1 x64] "Failure configuring Windows 7 updates" every time I try to update

Thanks. I've reviewed the info. I'm assuming that your computer is asking you for a reboot?
 
Re: [Win7SP1 x64] "Failure configuring Windows 7 updates" every time I try to update

Yes, it is. Should I proceed?
 
Re: [Win7SP1 x64] "Failure configuring Windows 7 updates" every time I try to update

Before you reboot, open Process Monitor again and then choose "Enable Boot Logging" from the options menu. Then reboot.

After you reboot, open up Process Monitor again and you will get a message asking if you wish to save the log. Answer yes and save it. It will be named Bootlog.pml I believe. Please zip and upload/attach this. Thanks.
 
Re: [Win7SP1 x64] "Failure configuring Windows 7 updates" every time I try to update

Thank you for your time and patience.

Update failed to install upon reboot as usual. Currently converting the boot-time event data and will upload soon.
 
Re: [Win7SP1 x64] "Failure configuring Windows 7 updates" every time I try to update

Sorry this took me awhile. Here you go.
 
Re: [Win7SP1 x64] "Failure configuring Windows 7 updates" every time I try to update

No problem. Please zip up and attach the current cbs.log as well.
 
Re: [Win7SP1 x64] "Failure configuring Windows 7 updates" every time I try to update

Here's the CBS.
 

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