[SOLVED] [10v1703b15063 x64] Diagnostic tools stopped working. Upd. (v1709b16299) didn't help.

[Sysnative Windows Update]

Step#1 - FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Download attached file and save it to the Desktop.
Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
3. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
5. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply

 

[LXM]

success. result : 1 object moved:

>>Entfernungsergebnis von Farbar Recovery Scan Tool (x64) Version: 23-12-2017 01durchgeführt von LX (24-12-2017 07:57:10) Run:2
Gestartet von C:\Users\LX\Desktop
Geladene Profile: LX (Verfügbare Profile: LX)
Start-Modus: Normal
==============================================


fixlist Inhalt:
*****************
C:\Windows\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Package_2987_for_KB4019472~31bf3856ad364e35~amd64~~10.0.1.6.cat
*****************


C:\Windows\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Package_2987_for_KB4019472~31bf3856ad364e35~amd64~~10.0.1.6.cat => erfolgreich verschoben


==== Ende von Fixlog 07:57:10 ====<<

 

[Sysnative Windows Update]

Now do this: [10v1703b15063 x64] Diagnostic tools stopped working. Upd. (v1709b16299) didn't help.

 

[LXM]

Hello there, softwaremaniac;
before we proceed, I think I need to let you know this: My Computer just forced a reboot in order to install some updates -
Therefore, I manually ran Windows-Update > Search for new updates again to see what remains.
The panel thinks all is current now

To make sure, I did a manual check for > History of recently installed updates
apparently, they all went thru in the meantime:


So this is good, right? :)

Next, I checked whether the "Problem Resolution Service" (or whatever the correct term in English is) has come back to avaiability;
apparently, it has, too.


So it looks, like we (or rather: you) have reached success, as far as the initial trouble is concerned + Thank You a ton for this.


One tiny issue appears to be remaining: "Windows Defender Security Center" appears to still refuse being turned back on. Should be try to tackle that - or do you deem it safe/r to reinstall my AVG suite which we had removed earlier in this exploration?

Standing by for further instructions. With best and flabberghasted regards :) - LX

 

[Sysnative Windows Update]

That's awesome news!

Let's see what's up:

Farbar Service Scanner
1. Download Farbar Service Scanner from here, and move it to the Desktop
2. Right-click on FSS.exe > Run as Administrator
3. Checkmark everything, and click Scan

4. Once it finishes, Notepad will open FSS.txt on your Desktop. Copy and paste everything in it in your next reply

Merry Christmas!

 

[LXM]

yeah, it is indeed :) I was rather pleasantly surprised myself. I did as you said and here's the result/s I yield/ed:

>>Farbar Service Scanner Version: 27-01-2016Ran by LX (administrator) on 25-12-2017 at 19:53:22
Running from "C:\Users\LX\Desktop"
Microsoft Windows 10 Home (X64)
Boot Mode: Normal
****************************************************************


Internet Services:
============


Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.




Windows Firewall:
=============


Firewall Disabled Policy:
==================




System Restore:
============


System Restore Policy:
========================




Security Center:
============




Windows Update:
============


Windows Autoupdate Disabled Policy:
============================




Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.




Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1




Other Services:
==============




File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\dnsapi.dll => File is digitally signed
C:\Windows\SysWOW64\dnsapi.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\SDRSVC.dll => File is digitally signed
C:\Windows\System32\vssvc.exe => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed




**** End of log ****<<

+ a merry Christmas to you, too :) Cheers - LX

 

[Sysnative Windows Update]

Can I see the message you get when you try to turn it on?

 

[LXM]

there even isn't any kind of message other than the standard system notification about it being off issued again. The panel just reverts to its non-engaged state after perhaps 10 to 15 seconds. Here's a screen:

 

[Sysnative Windows Update]

Navigate to the following key and take a screenshot of it.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender

 

[LXM]

 

[Sysnative Windows Update]

Change DisableAntivirus and DisableAntiSpyware from 1 to 0.

Reboot and try starting Windows Defender.

 

[LXM]

hu;
regedit will not allow me to save those changes. I tried restarting it as admin, but stil no go.

standing by for alternative approach, thx.

 

[Sysnative Windows Update]

Could you go to services.msc and verify that your Windows Defender service is running. If it's not, please start it. If there's an error, take a screenshot.

 

[LXM]

"Windows Defender Firewall" : reported to be active an on automatic initiation.

"Windows Defender Antivirus" : reported empty state and being on manual initiation. Attempt at manual execution yielded this:


"Windows Defender Antivirus (Network Inspection Service)" : reported empty state and being on manual initiation. Attempt at manual execution yielded success.
Retried to start "Windows Defender Antivirus" after that again, same failure as before.

Standing by for further instructions.

 

[Sysnative Windows Update]

I have an idea. If you open Start and enter Windows Defender does it open or does it say that it has been disabled by Group Policy?

 

[LXM]

if I enter "Windows Defender" at "Start" I get 2 executable options. 1 is "Windows Defender Security Center" which opens without problem, showing me that "Virus protection and Security" is off and should be enabled - which then leads to the standoff described a few posts earlier in this thread. The other one is "Windows Defender Firewall" extended options which opens without any problem.
:/

 

[Sysnative Windows Update]

Try this: YouTube

 

[LXM]

gpedit.msc not found :/

 

[Sysnative Windows Update]

Impossible. Do another SFC scan please.

 

[LXM]

sfc says it found no integrity violations. Still, i'm getting this:

#possible. :/