Hello,
I'm new here so I wanted to start by saying hi and thanks in advance for any help you guys might be able to provide... I'm kinda stuck and REALLY appreciate any ideas you might point me toward.
I'm trying to help a friend who has been having some pop-up errors like the ones I've pasted text for below. In an effort to help fix them, I did a chkdsk /r scan (I've pasted the log below), and a hard drive Short DST scan with SeaTools (which passed).
I then tried sfc /scannow.
The result is:
Windows Resource Protection found corrupt files but was unable to fix some of them.
Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example
C:\Windows\Logs\CBS\CBS.log
I've attached the CBS log folder to this thread per the forum instructions :)
My hope is that if I'm able to complete the SFC scan, perhaps windows will behave better and I can resolve those other popups...
Many thanks and please let me know if I left anything out or if I can provide any further info!
(see error text and chkdsk log below)
Sydney
View attachment 5265
Errors I was seeing:
---------------------------
ApplnchConfig.exe - Bad Image
---------------------------
C:\Windows\system32\adsldpc.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support.
---------------------------
OK
---------------------------
---------------------------
Msg: FlashPlayerPlugin_11_7_700_224.exe - Bad Image
---------------------------
C:\Windows\System32\MMDevApi.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support.
---------------------------
OK
---------------------------
CHKDSK Log:
Log Name: Application
Source: Microsoft-Windows-Wininit
Date: 9/10/2013 4:15:40 AM
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Description:
Checking file system on C:
The type of the file system is NTFS.
Volume label is OS.
A disk check has been scheduled.
Windows will now check the disk.
CHKDSK is verifying files (stage 1 of 5)...
147456 file records processed.
File verification completed.
355 large file records processed.
0 bad file records processed.
19716 EA records processed.
89 reparse records processed.
CHKDSK is verifying indexes (stage 2 of 5)...
206744 index entries processed.
Index verification completed.
0 unindexed files scanned.
0 unindexed files recovered.
CHKDSK is verifying security descriptors (stage 3 of 5)...
147456 file SDs/SIDs processed.
Cleaning up 33 unused index entries from index $SII of file 0x9.
Cleaning up 33 unused index entries from index $SDH of file 0x9.
Cleaning up 33 unused security descriptors.
Security descriptor verification completed.
29645 data files processed.
CHKDSK is verifying Usn Journal...
37401504 USN bytes processed.
Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
147440 files processed.
File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
217724418 free clusters processed.
Free space verification is complete.
Windows has checked the file system and found no problems.
957249535 KB total disk space.
85999896 KB in 116159 files.
71412 KB in 29646 indexes.
0 KB in bad sectors.
280555 KB in use by the system.
65536 KB occupied by the log file.
870897672 KB available on disk.
4096 bytes in each allocation unit.
239312383 total allocation units on disk.
217724418 allocation units available on disk.
Internal Info:
00 40 02 00 18 35 02 00 81 1a 04 00 00 00 00 00 .@...5..........
33 01 00 00 59 00 00 00 00 00 00 00 00 00 00 00 3...Y...........
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
Windows has finished checking your disk.
Please wait while your computer restarts.
I'm new here so I wanted to start by saying hi and thanks in advance for any help you guys might be able to provide... I'm kinda stuck and REALLY appreciate any ideas you might point me toward.
I'm trying to help a friend who has been having some pop-up errors like the ones I've pasted text for below. In an effort to help fix them, I did a chkdsk /r scan (I've pasted the log below), and a hard drive Short DST scan with SeaTools (which passed).
I then tried sfc /scannow.
The result is:
Windows Resource Protection found corrupt files but was unable to fix some of them.
Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example
C:\Windows\Logs\CBS\CBS.log
I've attached the CBS log folder to this thread per the forum instructions :)
My hope is that if I'm able to complete the SFC scan, perhaps windows will behave better and I can resolve those other popups...
Many thanks and please let me know if I left anything out or if I can provide any further info!
(see error text and chkdsk log below)
Sydney
View attachment 5265
Errors I was seeing:
---------------------------
ApplnchConfig.exe - Bad Image
---------------------------
C:\Windows\system32\adsldpc.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support.
---------------------------
OK
---------------------------
---------------------------
Msg: FlashPlayerPlugin_11_7_700_224.exe - Bad Image
---------------------------
C:\Windows\System32\MMDevApi.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support.
---------------------------
OK
---------------------------
CHKDSK Log:
Log Name: Application
Source: Microsoft-Windows-Wininit
Date: 9/10/2013 4:15:40 AM
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Description:
Checking file system on C:
The type of the file system is NTFS.
Volume label is OS.
A disk check has been scheduled.
Windows will now check the disk.
CHKDSK is verifying files (stage 1 of 5)...
147456 file records processed.
File verification completed.
355 large file records processed.
0 bad file records processed.
19716 EA records processed.
89 reparse records processed.
CHKDSK is verifying indexes (stage 2 of 5)...
206744 index entries processed.
Index verification completed.
0 unindexed files scanned.
0 unindexed files recovered.
CHKDSK is verifying security descriptors (stage 3 of 5)...
147456 file SDs/SIDs processed.
Cleaning up 33 unused index entries from index $SII of file 0x9.
Cleaning up 33 unused index entries from index $SDH of file 0x9.
Cleaning up 33 unused security descriptors.
Security descriptor verification completed.
29645 data files processed.
CHKDSK is verifying Usn Journal...
37401504 USN bytes processed.
Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
147440 files processed.
File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
217724418 free clusters processed.
Free space verification is complete.
Windows has checked the file system and found no problems.
957249535 KB total disk space.
85999896 KB in 116159 files.
71412 KB in 29646 indexes.
0 KB in bad sectors.
280555 KB in use by the system.
65536 KB occupied by the log file.
870897672 KB available on disk.
4096 bytes in each allocation unit.
239312383 total allocation units on disk.
217724418 allocation units available on disk.
Internal Info:
00 40 02 00 18 35 02 00 81 1a 04 00 00 00 00 00 .@...5..........
33 01 00 00 59 00 00 00 00 00 00 00 00 00 00 00 3...Y...........
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
Windows has finished checking your disk.
Please wait while your computer restarts.