Windows won't Update Code 80070246 Help

J

Jimmy

Member
Joined
Nov 8, 2013
Posts
15
Any Help on this would be great i have the dropbox set up i hope and here is the CheckSUR.


Thanks in advanced
Jimmy
 
Just to let everyone know this is still an issue.

I can't update i get code 80070246
i can't run sfc /scannow it says Windows Resource Protection could not perform the operation.

I know you are all busy but just don't want to get overlooked.
 
Hello Jimmy, welcome to Sysnative!

Sorry for the delay! Your CheckSUR log indicates that registry corruption is causing this, so I'll need to repair this manually:

Upload a file to Dropbox

Note: If you prefer, the same techniques can be applied to your Skydrive however these instructions may not necessarily work for Skydrive.

  1. If you haven't already created a Dropbox account, please do so Here
  2. Although this procedure can be done directly through the website, it is much easier to do so via the Windows client which can be downloaded from the Dropbox website:

    https://www.dropbox.com/install
  3. After you have downloaded and installed that, you should now see Dropbox in your Favourites box in Windows Explorer. This is the folder that will be synchronised with the Dropbox servers, anything that you wish to back up online can be put in here, but today we will be using it to transfer files.

    Favourites%20list.PNG


  4. To access your Dropbox folder, just click on the link in the top left hand corner of Windows Explorer (accessible from any location - Documents etc.). Alternatively, you can double click on the icon
    icon.jpg
    found in your system tray (next to the time). If you are still having issues locating this folder, unless otherwise specified, it can be found under this location: C:\Users\{Your username}\Dropbox
  5. Copy all of the following files to the Public folder in your Dropbox:
    • C:\Windows\system32\config\components (it has no file extension)

  6. Select all files by pressing Ctrl+A then right-click and select Send to > Compressed (zipped) folder
  7. This will create a .zip
    zip_icon.png
    file in your Public folder.
  8. Right-click on this file and select
    icon.jpg
    Copy Public Link then Paste (Ctrl+V) this link into your next post for me please

Tom
 
Tom,

I know you all are really busy and it takes time to fix these issues we can't fix ourselves. I am just making sure i didn't get lost in the shuffle. I really am thankful for any and all help..

Thanks
Jimmy
 
Hi Jimmy,

Sorry for the delay, here's your fix :)

Replace COMPONENTS Hive

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Please download the below file, components.zip and save this to your Desktop.
  2. Right-click on the file and select Extract All...
  3. Tick the box labelled Show extracted files when complete then click Extract
  4. A window will open showing a file: components (it has no file extension)
  5. Then navigate to C:\Windows\system32\config and rename the file components to components.bak.
  6. Copy (Ctrl+C) and Paste (Ctrl+V) the components file on your Desktop into this folder.
  7. Run the System Update Readiness Tool (SURT) again and when it finishes installing, attach the log to your next post please:

    C:\Windows\Logs\CBS\CheckSUR.persist.log


Note: If, at any point, you are displayed an error saying the file is in use, or access denied, reboot and try again.

https://dl.dropboxusercontent.com/u/16537616/Fixes/COMPONENTS/Jimmy/Jimmy.zip

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl + C) and Paste (Ctrl + V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

https://dl.dropboxusercontent.com/u/16537616/Fixes/SFCFix/Scripts/Jimmy/SFCFix.zip

SFC Scan

  1. Click on the Start
    Start%20Orb.jpg
    button and in the search box, type Command Prompt
  2. When you see Command Prompt on the list, right-click on it and select Run as administrator
  3. When command prompt opens, copy and paste the following commands into it, press enter after each

    sfc /scannow

    Wait for this to finish before you continue

    copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt

  4. This will create a file, cbs.txt on your Desktop. Please attach this to your next post.

Then re-run the System Update Readiness Tool and post the log please:

C:\Windows\Logs\CBS\CheckSUR.persist.log

Tom
 
Hi Jimmy,

0x80070002 is definitely progress from where we were before! This last fix will correct the registry problem:

Replace COMPONENTS Hive

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Please download the below file, components.zip and save this to your Desktop.
  2. Right-click on the file and select Extract All...
  3. Tick the box labelled Show extracted files when complete then click Extract
  4. A window will open showing a file: components (it has no file extension)
  5. Then navigate to C:\Windows\system32\config and rename the file components to components.bak.
  6. Copy (Ctrl+C) and Paste (Ctrl+V) the components file on your Desktop into this folder.
  7. Run the System Update Readiness Tool (SURT) again and when it finishes installing, attach the log to your next post please:

    C:\Windows\Logs\CBS\CheckSUR.persist.log


Note: If, at any point, you are displayed an error saying the file is in use, or access denied, reboot and try again.

https://dl.dropboxusercontent.com/u/16537616/Fixes/COMPONENTS/Jimmy/components.zip

Then this will fix the missing file:

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl + C) and Paste (Ctrl + V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

https://dl.dropboxusercontent.com/u/16537616/Fixes/SFCFix/Scripts/Jimmy/SFCFix.zip

When you have completed this, can you re-run the SURT please? Post the log as usual :)

Also, let me know if you can update.

Tom
 
Ok Tom I think(hope) we are getting close.

I did the components hive replace and then the SFCFix from above and here is the SURT log.

https://www.dropbox.com/s/m54smf9oog3hr8o/CheckSUR.persist.log


=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 22.0
2013-11-22 15:09
Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
Checking Package Watchlist
Checking Component Watchlist
Checking Packages
Checking Component Store
(f) CSI C Mark Deployment Not Marked 0x00000000 c!9fa8fbd2b4c..ecd8f90d83f_31bf3856ad364e35_6.1.7601.21849_725b4f93d93b79ab amd64_9fa8fbd2b4c300571b72aecd8f90d83f_31bf3856ad364e35_6.1.7601.21849_none_725b4f93d93b79ab
Summary:
Seconds executed: 41
Found 1 errors
CSI C Mark Deployment Not Marked Total count: 1


I still have a 80070002 error trying to updating but we are down to one last error in the log.

thanks

Jimmy
 
Hi Tom,

Just checking to see if you have figured any thing out for the post above..

Thanks
Jimmy
 
Hello,
Does anyone know if Tom is busy with other things(school,life) or if he does want to help me anymore:huh:, Just kidding.
If anyone knows I hate to keep looking for an answer if we are stuck here, but i don't want to go anywhere else or try anything new if we are still working
on this.

Thanks
Jimmy
 
Hello,

Hello......ello....llo...lo..o.

just listen to it echo in here..... cool huh.lol
 
Hi Jimmy,

Sorry for the delay. I have a lot of exams coming up and have been so busy.

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download the attached file, SFCFix.txt, and save this to your Desktop. Ensure that this file is named SFCFix.txt - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.txt.
  5. Drag the file SFCFix.txt onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a log should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl + C) and Paste (Ctrl + V) the contents of this into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

Then run the SURT and post the log please:

C:\Windows\Logs\CBS\CheckSUR.log

Tom
 

Attachments

Tom,

I figured you were busy thanks so much for helping here is the log you requested.


=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 22.0
2013-12-18 16:33
Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
Checking Package Watchlist
Checking Component Watchlist
Checking Packages
Checking Component Store
(f) CSI C Mark Deployment Not Marked 0x00000000 c!9fa8fbd2b4c..ecd8f90d83f_31bf3856ad364e35_6.1.7601.21849_725b4f93d93b79ab amd64_9fa8fbd2b4c300571b72aecd8f90d83f_31bf3856ad364e35_6.1.7601.21849_none_725b4f93d93b79ab
Summary:
Seconds executed: 231
Found 1 errors
CSI C Mark Deployment Not Marked Total count: 1


Thanks Jimmy
 
Hi Jimmy,

Can you zip up the C:\SFCFix folder and attach it to your next post please? It contains all of your SFCFix logs, so I'd like to see whether my last fix went through or not as I was confident that would fix this.

Tom
 
tom982 said:
Hi Jimmy,

Sorry for the delay. I have a lot of exams coming up and have been so busy.

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download the attached file, SFCFix.txt, and save this to your Desktop. Ensure that this file is named SFCFix.txt - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.txt.
  5. Drag the file SFCFix.txt onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a log should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl + C) and Paste (Ctrl + V) the contents of this into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

Then run the SURT and post the log please:

C:\Windows\Logs\CBS\CheckSUR.log

Tom
Click to expand...

Hello Tom,
Maybe you can help. I have made some posts in this forum asking for help but I have not gotten any help so far. I borked my IE 10 install (no options or toolbar or addressbar) ie options do not work in control panel and I cant upgrade to IE 11, keep getting the 9C47 errror. My SFCfix.txt and SUR log is attached.
 

Attachments

scrubsja said:
tom982 said:
Hi Jimmy,

Sorry for the delay. I have a lot of exams coming up and have been so busy.

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download the attached file, SFCFix.txt, and save this to your Desktop. Ensure that this file is named SFCFix.txt - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.txt.
  5. Drag the file SFCFix.txt onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a log should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl + C) and Paste (Ctrl + V) the contents of this into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

Then run the SURT and post the log please:

C:\Windows\Logs\CBS\CheckSUR.log

Tom
Click to expand...

Hello Tom,
Maybe you can help. I have made some posts in this forum asking for help but I have not gotten any help so far. I borked my IE 10 install (no options or toolbar or addressbar) ie options do not work in control panel and I cant upgrade to IE 11, keep getting the 9C47 errror. My SFCfix.txt and SUR log is attached.
Click to expand...

Currently working on a fix.

Will post in your earlier thread here: https://www.sysnative.com/forums/wi...-new-version-internet-explorer.html#post61374

Sorry for the delay.

Stephen
 
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