Windowsbytes
Member
- Dec 31, 2013
- 13
Hi Sysnative,
For the past 3 months, I have not been able to install updates to my Windows 7 Home Premium SP1 x64 machine.Windows Update was caught in a loop of "Restart your computer to install important updates." When I restarted, there were no changes to the update history, and Windows Update didn't even ATTEMPT to install updates. :banghead: After I moved the pending.xml and reboot.xml files (which are attached to this post), Windows update finally succeeded in checking for updates. However, when I attempt to install the updates, every update fails with the error code 80070490. Manual installation fails with the same error code. To me, this appears to be a missing driver problem, as my SetupAPI.dev.log file says that it is unable to find the files netavpna.inf, netrasa.inf, netsstpa.inf, and netvwifimp.inf. I have tried various Microsoft FixIt's, and they all finish without errors. The SURT and sfc /scannow both finish without finding any errors as well, but there is clearly some problem with Windows Update. :confused2: The only automatic fix that returns any issues at all is the Windows Update Diagnostic, which has a different output every time I run it!
Most recent output:
Any help is greatly appreciated, and thank you for your time!
-Windowsbytes
For the past 3 months, I have not been able to install updates to my Windows 7 Home Premium SP1 x64 machine.Windows Update was caught in a loop of "Restart your computer to install important updates." When I restarted, there were no changes to the update history, and Windows Update didn't even ATTEMPT to install updates. :banghead: After I moved the pending.xml and reboot.xml files (which are attached to this post), Windows update finally succeeded in checking for updates. However, when I attempt to install the updates, every update fails with the error code 80070490. Manual installation fails with the same error code. To me, this appears to be a missing driver problem, as my SetupAPI.dev.log file says that it is unable to find the files netavpna.inf, netrasa.inf, netsstpa.inf, and netvwifimp.inf. I have tried various Microsoft FixIt's, and they all finish without errors. The SURT and sfc /scannow both finish without finding any errors as well, but there is clearly some problem with Windows Update. :confused2: The only automatic fix that returns any issues at all is the Windows Update Diagnostic, which has a different output every time I run it!
Most recent output:
- Windows Update error 0x80070057(2014-01-01-T-03_21_38P)...Not Fixed...:thumbs_down:
- Problems installing recent updates........................................Not Fixed...:thumbs_down:
- Check for missing or corrupt files.........................................Detected...:bluebang:
- Some security settings are missing or have been changed........Fixed........:thumbs_up:
- Service registration is missing or corrupt...............................Fixed........:thumbs_up:
Any help is greatly appreciated, and thank you for your time!
-Windowsbytes