R relztrah Contributor Joined Mar 25, 2019 Posts 172 Mar 8, 2024 #1 The title says it all. I'm working on a coworker's HP laptop running Windows 10. I set it to go to sleep after 10 minutes on battery power. On battery power after 10 minutes it goes to sleep but then nothing wakes it up. I tap keys, jiggle the mouse, tap the power button, etc. I am forced to do a hard shutdown by holding down the power button. I guess I could set it to Never for battery power like I have for plugged in. Any ideas?
The title says it all. I'm working on a coworker's HP laptop running Windows 10. I set it to go to sleep after 10 minutes on battery power. On battery power after 10 minutes it goes to sleep but then nothing wakes it up. I tap keys, jiggle the mouse, tap the power button, etc. I am forced to do a hard shutdown by holding down the power button. I guess I could set it to Never for battery power like I have for plugged in. Any ideas?
Corday Moderator Staff member Joined Sep 27, 2017 Posts 1,256 Location South Carolina Mar 8, 2024 #2 Try clicking rather than moving mouse and hitting space-bar on keyboard.
R relztrah Contributor Joined Mar 25, 2019 Posts 172 Mar 11, 2024 #3 Corday said: Try clicking rather than moving mouse and hitting space-bar on keyboard. Click to expand... Nope. That doesn't wake it up. For what it's worth, the keyboard backlight lights up, but that's all.
Corday said: Try clicking rather than moving mouse and hitting space-bar on keyboard. Click to expand... Nope. That doesn't wake it up. For what it's worth, the keyboard backlight lights up, but that's all.
Corday Moderator Staff member Joined Sep 27, 2017 Posts 1,256 Location South Carolina Mar 11, 2024 #4 Device Manager>Mouse you're using>right click>Properties>Power Management>Allow this device to wake the computer>Save. Do the same for keyboard.
Device Manager>Mouse you're using>right click>Properties>Power Management>Allow this device to wake the computer>Save. Do the same for keyboard.
R relztrah Contributor Joined Mar 25, 2019 Posts 172 Mar 12, 2024 #5 The mouse is set to wake it up. But I don't see that setting for the keyboard.
Corday Moderator Staff member Joined Sep 27, 2017 Posts 1,256 Location South Carolina Mar 12, 2024 #6 Does it now work when hitting left mouse button?
R relztrah Contributor Joined Mar 25, 2019 Posts 172 Mar 13, 2024 #7 Unfortunately, no. Nothing wakes it up. Neither mouse button, space bar, touchpad, power button ... nothing.
Unfortunately, no. Nothing wakes it up. Neither mouse button, space bar, touchpad, power button ... nothing.
Corday Moderator Staff member Joined Sep 27, 2017 Posts 1,256 Location South Carolina Mar 13, 2024 #8 Turn off fast startup.
R relztrah Contributor Joined Mar 25, 2019 Posts 172 Mar 13, 2024 #9 Corday said: Turn off fast startup. Click to expand... Hmmm. Not even turning off fast startup makes a difference. I'm just going to leave Screen on 10 minutes and Sleep to Never while on battery power. If she get the low battery notification, well, she knows what to do. Thanks for the effort. I'm going to mark this one SOLVED.
Corday said: Turn off fast startup. Click to expand... Hmmm. Not even turning off fast startup makes a difference. I'm just going to leave Screen on 10 minutes and Sleep to Never while on battery power. If she get the low battery notification, well, she knows what to do. Thanks for the effort. I'm going to mark this one SOLVED.