[SOLVED] windows-server-2019-update-fail-0x80073701-SONSRVAPP

AAIC - David Lorenz · Aug 4, 2023

okay. I will test this.

AAIC - David Lorenz · Aug 4, 2023

Hello @Maxstar ,

the windows updates workes fine now. Thank you! What can we do with the .net update?

Maxstar · Aug 4, 2023

Please try to install the .NET Framework update again, and attach the latest CBS logs to look at that error.

AAIC - David Lorenz · Aug 4, 2023

What can I do to help you with that? New logs or something like this?
Dont get me wrong. I so thankfully!

Maxstar · Aug 4, 2023

Just try to install the .NET Framework update again like you did before, it will fail but with the new CBS log we can check the reporterd error.

AAIC - David Lorenz · Aug 4, 2023

Here is the cbs log.

Maxstar · Aug 4, 2023

Follow these instructions to install an update with DISM.

Open the Start menu of Windows and type CMD.
When you see Command Prompt on the list, select the option Run as administrator.
Copy and paste the following command into it, and press enter. (Leave the CMD window open!)

Code:

MD C:\WUTemp

Now, download the following update (KB5027124) to: C:\WUTemp - Or copy this file from the download directory to C:\WUTemp. (Important!)
Downloadlink: KB5027124

Copy and paste the following commands one at a time into the command prompt and press enter after each.

Code:

CD C:\WUTemp
EXPAND.exe windows10.0-kb5027124-x64-ndp48_c83d3e555cafd96ceece9619e05cd6fc3ce14a23.msu -f:* C:\WUTemp
DISM.exe /Online /Add-Package /PackagePath:C:\WUtemp\Windows10.0-KB5027124-x64-NDP48.cab

Let me know if it says it was successful or if there are any errors. Or take a screenshot of the command prompt window and paste it into your next reply.

AAIC - David Lorenz · Aug 4, 2023

Hi @Maxstar ,

there comes:
1 von 1 werden verarbeitet - Paket "Package_for_DotNetRollup~31bf3856ad364e35~amd64~~10.0.4644.2" wird hinzugefügt
[==========================100.0%==========================]
Fehler - Package_for_DotNetRollup: 0x80073701

Fehler: 14081

Die referenzierte Assembly konnte nicht gefunden werden.

Die DISM-Protokolldatei befindet sich unter "C:\Windows\Logs\DISM\dism.log".

Maxstar · Aug 4, 2023

Follow these instructions to remove an update.

Open the Start menu of Windows and type the command CMD
When you see Command Prompt on the list, right-click on it and select Run as administrator.
When command prompt opens, copy and paste the following command into it, then press enter.

Code:

wusa /uninstall /KB:5027124

Let me know if it says it was successful or you get the message: The update KB5027124 is not installed on this computer.

AAIC - David Lorenz · Aug 4, 2023

It says the update is not installed...

Maxstar · Aug 4, 2023

Download the

Farbar Recovery Scan Tool and save it to your Desktop:

Download the 64 bit version: - Farbar Recovery Scan Tool Link

Open the startmenu and type the command cmd.
After you find the Command Prompt, right click on it and select Run as Administrator.
Copy and paste the following into the Command Prompt and press enter.

Code:

reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS

Right-click on the file FRST64.exe and choose Run as administrator.

Copy and paste the following (code) into the Search box and click the Search Registry button.

Code:

KB5027124

When the scan is complete, a message will display that SearchReg.txt is saved in the same folder FRST was started from.
Post the logfile SearchReg.txt as attachment in your next reply.

AAIC - David Lorenz · Aug 4, 2023

There is it.

Maxstar · Aug 4, 2023

Follow these instructions to remove an update.

Open the Start menu of Windows and type the command CMD
When you see Command Prompt on the list, right-click on it and select Run as administrator.
When command prompt opens, copy and paste the following command into it, then press enter.

Code:

wusa /uninstall /KB:5017263

Let me know if it says it was successful or you get the message: The update KB5017263 is not installed on this computer.

AAIC - David Lorenz · Aug 4, 2023

Hi @Maxstar ,

okay. This worked. What should I do now?

Maxstar · Aug 4, 2023

Please try to install the .NET Framework again and let me know the result.

AAIC - David Lorenz · Aug 4, 2023

Hello @Maxstar ,

I am happy. Everything works now like it should from the beginning. Do you have a idea what goas wrong?
You can close the case if you want.

Have a nice weekend!

Maxstar · Aug 4, 2023

Hi,

Glad everything is up and running again. Most of the times it is difficult to ascertain what the exact cause was, but these kinds of issues are fairly common on server 2016/2019 systems.
Have a nice weekend too, I will mark this thread as solved...

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[SOLVED] windows-server-2019-update-fail-0x80073701-SONSRVAPP

AAIC - David Lorenz

Contributor

AAIC - David Lorenz

Contributor

Maxstar

Windows Update Moderator, Security Analyst

AAIC - David Lorenz

Contributor

Maxstar

Windows Update Moderator, Security Analyst

AAIC - David Lorenz

Contributor

Attachments

Maxstar

Windows Update Moderator, Security Analyst

AAIC - David Lorenz

Contributor

Attachments

Maxstar

Windows Update Moderator, Security Analyst

AAIC - David Lorenz

Contributor

Maxstar

Windows Update Moderator, Security Analyst

AAIC - David Lorenz

Contributor

Attachments

Maxstar

Windows Update Moderator, Security Analyst

AAIC - David Lorenz

Contributor

Maxstar

Windows Update Moderator, Security Analyst

AAIC - David Lorenz

Contributor

Maxstar

Windows Update Moderator, Security Analyst