Hi Sysnative Team,
Thanks for your help last time, which was great and worked. Unfortunately it looks like nVidia may have once again started to cause an issue via exceptions and causing BSODs. Appreciate if you can take a look, and what you think may be the issue, thank you.
- A brief description of your problem (but you can also include the steps you tried)
lately my Dell XPS has started throwing BSOD. its being caused by one of the nVidia modules. nvlddmkm.sys and has been going on for a few days. Generally it happens when I try and startup the pc from having put it in sleep mode.
Dell
Laptop
- Exact model number (if laptop, check label on bottom)
Dell XPS 17 9710
- OS ? (Windows 11, 10, 8.1, 8, 7, Vista)
Windows 11
- x86 (32bit) or x64 (64bit)?
x64
- What was original installed OS on system?
I can't recollect. I think it may have been Windows 10 which I then immediately upgraded to Windows 11.
- Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)?
the OS is an OEM version.
- Age of system? (hardware)
2.5 years, but i've had a new motherboard put in one year back, so perhaps a more accurate answer is 1 year.
1 year
- Have you re-installed the OS?
Not re-installed, but it may have been upgraded to Windows 11
Processor 11th Gen Intel(R) Core(TM) i9-11900H @ 2.50GHz, 2496 Mhz, 8 Core(s), 16 Logical Processor(s)
- RAM (brand, EXACT model, what slots are you using?)
not sure
- Video Card
- MotherBoard - (if NOT a laptop)
- Power Supply - brand & wattage (if laptop, skip this one)
Dell
- Is driver verifier enabled or disabled?
Not sure
- What security software are you using? (Firewall, antivirus, antimalware, antispyware, and so forth)
McAffee
- Are you using proxy, vpn, ipfilters or similar software?
Don't think so
- Are you using Disk Image tools? (like daemon tools, alcohol 52% or 120%, virtual CloneDrive, roxio software)
Dont think so
- Are you currently under/overclocking? Are there overclocking software installed on your system?
Dont think so
System Information , using Speccy
http://speccy.piriform.com/results/VacANwI6odXOJDxybmmWidA
Thanks
Mickey