[SOLVED] I have error 0xc0000005 in all browsers and some applications

This happens when I open the cmd
 

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When I try to delete this file manually this happens
 

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And what are these users
 

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Edit:
When I try to delete this file manually this happens
Click to expand...
Don't do that, things might get worse.

Step 1:
Move the file esetonlinescanner.exe to the folder C:\M2007J20CG\file

Step 2:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.
  1. Download the attachment fixlist.txt and save it to your desktop.
  2. Right-click on FRST.exe and select "Run as administrator".
    Note: Your antivirus program may report FRST incorrectly as an infection. If so, disable the real-time protection when downloading and running FRST.
  3. Press the Fix button.
  4. The tool will now process fixlist.txt.
  5. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  6. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
  7. Attach the logfile Fixlog.txt to your next reply.
Does the program esetonlinescanner.exe start normally this time ?
 

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Last edited:
PeterJ said:
Edit:

Don't do that, things might get worse.

Step 1:
Move the file esetonlinescanner.exe to the folder C:\M2007J20CG\file

Step 2:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.
  1. Download the attachment fixlist.txt and save it to your desktop.
  2. Right-click on FRST.exe and select "Run as administrator".
    Note: Your antivirus program may report FRST incorrectly as an infection. If so, disable the real-time protection when downloading and running FRST.
  3. Press the Fix button.
  4. The tool will now process fixlist.txt.
  5. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  6. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
  7. Attach the logfile Fixlog.txt to your next reply.
Does the program esetonlinescanner.exe start normally this time ?
Click to expand...
Error 0xc0000005
 

Attachments

Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.
  1. Download the attachment fixlist.txt and save it to your desktop.
  2. Right-click on FRST.exe and select "Run as administrator".
    Note: Your antivirus program may report FRST incorrectly as an infection. If so, disable the real-time protection when downloading and running FRST.
  3. Press the Fix button.
  4. The tool will now process fixlist.txt.
  5. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  6. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
  7. Attach the logfile Fixlog.txt to your next reply.
Does the program esetonlinescanner.exe start normally this time ?
 

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Btw it opened the first time I open it and I closed it for some reason and when I opened it again opened normally then crashed then error
 
I don't understand completely. Please note that it is important to follow the instructions precisely otherwise we might be running in circles.
Perform the instructions in message #66 only.
 
It didn't open anything automatically, and when I opened notepad.exe error 0xc0000005
 

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You have "Malwarebytes version 5.1.5.116" installed.
Are you able to run that tool ?
 
It doesn't open but doesn't give me any error, I'll try to reinstall it and see
 
Great. Provide a scanlog when completed.
To do so, click Reports in Malwarebytes.
Put a checkmark at the latest scanreport, click View report, click Export en select Text File (*.txt).
5c2cfc9e19f19-Malwarebytes_Export_Scanlog.png

Enter a filename and save it on your desktop.
Attach this text file to your next reply.
 
Start malwarebytes again and see if you can see the partly scanreport and export it.
 
I can't, I'm running this tool, it's taken too long, it's running in Safe mode because it doesn't open in normal boot
 

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This is getting confusing. You are running another tool according to your screenshot.
As I said earlier it is important to follow the given instructions.
Please report the result of the tool that runs now.
 
Great. Please provide the solution.
 
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