[SOLVED] I have error 0xc0000005 in all browsers and some applications

FRST Scan
  1. Right-click to run the tool FRST.exe as administrator.
    Note: Your antivirus program may report FRST incorrectly as an infection. If so, disable the real-time protection when downloading and running FRST.
  2. Note: Ensure that the Addition.txt check box is checked at the bottom of the form within the Optional Scan area.
  3. Press the Scan button.
  4. Please wait for the tool to finish. It will produce two logfiles called FRST.txt and Addition.txt in the same directory the tool is run from (which should be the desktop)
  5. Post the logfiles FRST.txt and Addition.txt as attachment in your next reply.
 
PeterJ said:
FRST Scan
  1. Right-click to run the tool FRST.exe as administrator.
    Note: Your antivirus program may report FRST incorrectly as an infection. If so, disable the real-time protection when downloading and running FRST.
  2. Note: Ensure that the Addition.txt check box is checked at the bottom of the form within the Optional Scan area.
  3. Press the Scan button.
  4. Please wait for the tool to finish. It will produce two logfiles called FRST.txt and Addition.txt in the same directory the tool is run from (which should be the desktop)
  5. Post the logfiles FRST.txt and Addition.txt as attachment in your next reply.
Click to expand...
 

Attachments

Step 1:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.
  1. Download the attachment fixlist.txt and save it to your desktop.
  2. Right-click on FRST.exe and select "Run as administrator".
    Note: Your antivirus program may report FRST incorrectly as an infection. If so, disable the real-time protection when downloading and running FRST.
  3. Press the Fix button.
  4. The tool will now process fixlist.txt.
  5. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  6. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
  7. Attach the logfile Fixlog.txt to your next reply.

Step 2:
Download
5e73b10539364-ESET_OnlineScanner.png
esetonlinescanner.exe.
Double-click on it to start it.
Click Computerscan
In the window "Choose a scantype", click Full Scan.
In the window "Detection of Potentially Unwanted Applicaions", select Enable ESET to detect and quarantaine potentially unwanted applicaions.
Click Start scan
The scanner will update itself first and start afterwards. This might take several hours to complete so please be patient.
Note: Do NOT click on 1 of 5 information fields that appear during the scan. It could start the installation of "ESET Internet Security". You can still abort this.
Do not use the computer for other purposes during the scan.

When the scan is completed, click "Save scan log", enter the filename "Eset.txt" and save in on your desktop.
Note: If infections are found do NOT let the tool remove them. Provide the scan log first.
Click several times on Continue to finish and close the "esetonlinescanner".

Attach the file "Eset.txt" on your desktop to your next reply.
 

Attachments

Ok. I found this thread: I am using windows 7. I have a virus symsrv.dll. I can't delete it
Looks like you opened that earlier.

Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.
  1. Download the attachment fixlist.txt and save it to your desktop.
  2. Right-click on FRST.exe and select "Run as administrator".
    Note: Your antivirus program may report FRST incorrectly as an infection. If so, disable the real-time protection when downloading and running FRST.
  3. Press the Fix button.
  4. The tool will now process fixlist.txt.
  5. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  6. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
  7. Attach the logfile Fixlog.txt to your next reply.
 

Attachments

I don't know if that's the problem or not
PeterJ said:
Ok. I found this thread: I am using windows 7. I have a virus symsrv.dll. I can't delete it
Looks like you opened that earlier.

Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.
  1. Download the attachment fixlist.txt and save it to your desktop.
  2. Right-click on FRST.exe and select "Run as administrator".
    Note: Your antivirus program may report FRST incorrectly as an infection. If so, disable the real-time protection when downloading and running FRST.
  3. Press the Fix button.
  4. The tool will now process fixlist.txt.
  5. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  6. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
  7. Attach the logfile Fixlog.txt to your next reply.
Click to expand...
 

Attachments

I don't know if that's the problem or not
Click to expand...
Maybe, it looks like an infection. Are there other machines connected to the same network as this machine ?

I forgot something in the previous fix.

Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.
  1. Download the attachment fixlist.txt and save it to your desktop.
  2. Right-click on FRST.exe and select "Run as administrator".
    Note: Your antivirus program may report FRST incorrectly as an infection. If so, disable the real-time protection when downloading and running FRST.
  3. Press the Fix button.
  4. The tool will now process fixlist.txt.
  5. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  6. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
  7. Attach the logfile Fixlog.txt to your next reply.
 

Attachments

I went to do something while the computer was on and when I returned I found this and after a restart the computer is very very slow and freezes I can't do anything, and no other computers on the same WiFi just phones
 
Like everything takes forever to load
 

Attachments

  • IMG_20240701_232109.jpg
    IMG_20240701_232109.jpg
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Did the BSOD show up before you performed the instructions in message #48 ?
 
Yes i didn't do it yet, and it happened again just now
 

Attachments

  • IMG_20240702_012607.jpg
    IMG_20240702_012607.jpg
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Create a backup of all your important data as soon as possible if not already done.
Perform the instructions in message #48 when possible.
 
I have FIFA14 and when I first install it it opens normally but if I close it error 0xc0000005 comes but when I replace a file named Activation.dll with a new one It opens normally, I don't know if that will help
 
Sounds like a crack but I might be wrong.
Do other programs also work normally now ?
 
Best not to use cracks, they can cause all kinds of problems like slow performances, security issues or break an OS.
Provide the full name of the folder for the file esetonlinescanner.exe.
 
Do you mean like this

D:\New folder (6)\M2007J20CG/file/esetonlinescanner.exe
 
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