R recbr9 Well-known member Joined Jul 8, 2023 Posts 59 Feb 23, 2024 #81 Hello. Attached the LOG. Regards. Attachments Fixlog.txt 1.4 KB · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 13,579 Feb 23, 2024 #82 In message #75 you said you created the folder C:\Windows\System32\DriverStore\FileRepository\wstorvsp.inf_amd64_bc0c7e9584b5f7b1 It looks like the folder is not present any more. Is that correct ?
In message #75 you said you created the folder C:\Windows\System32\DriverStore\FileRepository\wstorvsp.inf_amd64_bc0c7e9584b5f7b1 It looks like the folder is not present any more. Is that correct ?
R recbr9 Well-known member Joined Jul 8, 2023 Posts 59 Feb 26, 2024 #83 Hello. Correct, I created this folder in the last steps. Now, I created again. Attached the LOG. Regards. Attachments Fixlog.txt 1.8 KB · Views: 1
Hello. Correct, I created this folder in the last steps. Now, I created again. Attached the LOG. Regards.
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 13,579 Feb 26, 2024 #84 1. Click the Start button and type cmd in the search box. 2. Right-click on the cmd that comes up and select Run as administrator. 3. Once you are at the command prompt, copy/paste the following line and press enter. pnputil -a C:\Windows\winsxs\amd64_wstorvsp.inf_31bf3856ad364e35_6.3.9600.20327_none_1fcb94589b5681fd\wstorvsp.inf 4. You will likely receive a prompt that the publisher of the driver cannot be verified. Please install the driver anyway as this message is normal. 5. Provide a screenshot of the result.
1. Click the Start button and type cmd in the search box. 2. Right-click on the cmd that comes up and select Run as administrator. 3. Once you are at the command prompt, copy/paste the following line and press enter. pnputil -a C:\Windows\winsxs\amd64_wstorvsp.inf_31bf3856ad364e35_6.3.9600.20327_none_1fcb94589b5681fd\wstorvsp.inf 4. You will likely receive a prompt that the publisher of the driver cannot be verified. Please install the driver anyway as this message is normal. 5. Provide a screenshot of the result.
R recbr9 Well-known member Joined Jul 8, 2023 Posts 59 Feb 26, 2024 #85 Hello. Translate to English. C:\Windows\system32>pnputil -a C:\Windows\winsxs\amd64_wstorvsp.inf_31bf3856ad36 4e35_6.3.9600.20327_none_1fcb94589b5681fd\wstorvsp.inf Microsoft PnP Utility Processing information: wstorvsp.inf Adding driver package failed: This third-party INF contains no information s about digital signature. Total attempts: 1 Number of successful imports: 0 C:\Windows\system32> Regards.
Hello. Translate to English. C:\Windows\system32>pnputil -a C:\Windows\winsxs\amd64_wstorvsp.inf_31bf3856ad36 4e35_6.3.9600.20327_none_1fcb94589b5681fd\wstorvsp.inf Microsoft PnP Utility Processing information: wstorvsp.inf Adding driver package failed: This third-party INF contains no information s about digital signature. Total attempts: 1 Number of successful imports: 0 C:\Windows\system32> Regards.
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 13,579 Apr 13, 2024 #86 Restart the machine, try Windows Update again and report the result. If it fails attach the file C:\Windows\INF\setupapi.dev.log to your next reply. I'm looking for the file C:\Windows\winsxs\Catalogs\12d255e125b6de3894a5d2fe71a8a3af6e7837cc97171567e9ea75b36aa5d9c4.cat. I think it is on this machine. Please zip and attach it to your next reply.
Restart the machine, try Windows Update again and report the result. If it fails attach the file C:\Windows\INF\setupapi.dev.log to your next reply. I'm looking for the file C:\Windows\winsxs\Catalogs\12d255e125b6de3894a5d2fe71a8a3af6e7837cc97171567e9ea75b36aa5d9c4.cat. I think it is on this machine. Please zip and attach it to your next reply.
R recbr9 Well-known member Joined Jul 8, 2023 Posts 59 Apr 15, 2024 #87 Hello. I tryed, dont work. Attached the files. Regards. Attachments setupapi.dev.log 3 MB · Views: 1 12d255e125b6de3894a5d2fe71a8a3af6e7837cc97171567e9ea75b36aa5d9c4.zip 6.3 KB · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 13,579 Apr 16, 2024 #89 FRST Scan: Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Attach the logfile Fixlog.txt to your next reply. Attachments fixlist.txt 724 bytes · Views: 2
FRST Scan: Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Attach the logfile Fixlog.txt to your next reply.
R recbr9 Well-known member Joined Jul 8, 2023 Posts 59 Apr 17, 2024 #90 Hello. Attached the LOG. Regards. Attachments Fixlog.txt 2.7 KB · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 13,579 Apr 19, 2024 #91 Step 1: WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system. Download the attachment SFCFix.zip and save it on your desktop. Save any work you have open, and close all programs. Drag the SFCFix.zip file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Open the file, then copy and paste its content in your next reply. Step 2: 1. Click the Start button and type cmd in the search box. 2. Right-click on the cmd that comes up and select Run as administrator. 3. Once you are at the command prompt, copy/paste the following line and press enter. pnputil -a C:\Windows\winsxs\amd64_wstorvsp.inf_31bf3856ad364e35_6.3.9600.20327_none_1fcb94589b5681fd\wstorvsp.inf 4. You will likely receive a prompt that the publisher of the driver cannot be verified. Please install the driver anyway as this message is normal. 5. Provide a screenshot of the result. Attachments SFCFix.zip 68.7 KB · Views: 2
Step 1: WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system. Download the attachment SFCFix.zip and save it on your desktop. Save any work you have open, and close all programs. Drag the SFCFix.zip file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Open the file, then copy and paste its content in your next reply. Step 2: 1. Click the Start button and type cmd in the search box. 2. Right-click on the cmd that comes up and select Run as administrator. 3. Once you are at the command prompt, copy/paste the following line and press enter. pnputil -a C:\Windows\winsxs\amd64_wstorvsp.inf_31bf3856ad364e35_6.3.9600.20327_none_1fcb94589b5681fd\wstorvsp.inf 4. You will likely receive a prompt that the publisher of the driver cannot be verified. Please install the driver anyway as this message is normal. 5. Provide a screenshot of the result.
R recbr9 Well-known member Joined Jul 8, 2023 Posts 59 Apr 24, 2024 #92 Hello. Attached the LOG. Translate to English. Microsoft Windows [version 6.3.9600] (c) 2013 Microsoft Corporation. All rights reserved. C:\Windows\system32>pnputil -a C:\Windows\winsxs\amd64_wstorvsp.inf_31bf3856ad36 4e35_6.3.9600.20327_none_1fcb94589b5681fd\wstorvsp.inf Microsoft PnP Utility Processing information: wstorvsp.inf Adding driver package failed: This third-party INF contains no information s about digital signature. Total attempts: 1 Number of successful imports: 0 C:\Windows\system32> Regards. Attachments SFCFix.txt 6.3 KB · Views: 1
Hello. Attached the LOG. Translate to English. Microsoft Windows [version 6.3.9600] (c) 2013 Microsoft Corporation. All rights reserved. C:\Windows\system32>pnputil -a C:\Windows\winsxs\amd64_wstorvsp.inf_31bf3856ad36 4e35_6.3.9600.20327_none_1fcb94589b5681fd\wstorvsp.inf Microsoft PnP Utility Processing information: wstorvsp.inf Adding driver package failed: This third-party INF contains no information s about digital signature. Total attempts: 1 Number of successful imports: 0 C:\Windows\system32> Regards.
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 13,579 Apr 24, 2024 #93 Restart the machine, try Windows Update again and report the result. If it fails attach the file C:\Windows\INF\setupapi.dev.log to your next reply.
Restart the machine, try Windows Update again and report the result. If it fails attach the file C:\Windows\INF\setupapi.dev.log to your next reply.
R recbr9 Well-known member Joined Jul 8, 2023 Posts 59 Apr 24, 2024 #94 Hello. Don't work. Attached the LOG. Regards. Attachments setupapi.dev.log 3.3 MB · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 13,579 Apr 24, 2024 #95 SFCFix Scan: Download the attachment SFCFixScript.txt and save it on your desktop. Save any work you have open, and close all programs. Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Open the file, then copy and paste its content in your next reply. Attachments SFCFixScript.txt 24 bytes · Views: 3
SFCFix Scan: Download the attachment SFCFixScript.txt and save it on your desktop. Save any work you have open, and close all programs. Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Open the file, then copy and paste its content in your next reply.
R recbr9 Well-known member Joined Jul 8, 2023 Posts 59 Apr 26, 2024 #96 Hello. Attached the LOG. SFCFix version 3.0.2.1 by niemiro. Start time: 2024-04-26 09:32:44.227 Microsoft Windows Server 2012 R2 Update 3 - amd64 Using .txt script file at C:\Users\servidor.ACOMEBR\Desktop\SFCFixScript.txt [2] FileScan:: [0: 1] C:\Windows\WinSxS\amd64_wstorvsp.inf_31bf3856ad364e35_6.3.9600.18377_none_1f0bbc4782619e51\wstorvsp.inf Expected: UNKNOWN Found: 8xxD/rZR/YaKEZ9OuCvrdq2yqgBhebgC919NdAHQb0E= Expected: 6.3.9600.18377 Found: Version number not available. Successfully traced component amd64_wstorvsp.inf_31bf3856ad364e35_6.3.9600.18377_none_1f0bbc4782619e51. Package_174_for_KB3172614~31bf3856ad364e35~amd64~~6.3.1.4.3172614-196_neutral_GDR4 [1: 1] C:\Windows\WinSxS\amd64_wstorvsp.inf_31bf3856ad364e35_6.3.9600.16384_none_1efe190d826c3afb\wstorvsp.inf Expected: UNKNOWN Found: 6nJB/2P6JGvrWzimAP7IGe9ze2QQYH7QrT9sUeUvj1Y= Expected: 6.3.9600.16384 Found: Version number not available. Successfully traced component amd64_wstorvsp.inf_31bf3856ad364e35_6.3.9600.16384_none_1efe190d826c3afb. Microsoft-Hyper-V-Server-Drivers-Package~31bf3856ad364e35~amd64~~6.3.9600.16384.Hyper-V-Wstorvsp [2: 1] C:\Windows\Inf\wstorvsp.inf File is untraceable. Found: +pFUD4nzUdAxFvMkrlE92lV9Y0eUBXswkGAYUSJ5I60= Version number not available. Trace not available. [3: 1] C:\Users\servidor.ACOMEBR\AppData\Local\Microsoft\Windows\WER\ReportQueue\NonCritical_x64_1078eefe34467a3815634cb4ba88831f79eb8_00000000_cab_05bbc436\wstorvsp.inf File is untraceable. Found: qFu1KZRJWSw2eF98FsPO6ZUaVzkV/FSS1+1vBve4H58= Version number not available. Trace not available. [4: 2] C:\Windows\WinSxS\amd64_wstorvsp.inf_31bf3856ad364e35_6.3.9600.18575_none_1f09bf7f826365f1\wstorvsp.inf Expected: UNKNOWN Found: +pFUD4nzUdAxFvMkrlE92lV9Y0eUBXswkGAYUSJ5I60= Expected: 6.3.9600.18575 Found: Version number not available. Failed to trace component amd64_wstorvsp.inf_31bf3856ad364e35_6.3.9600.18575_none_1f09bf7f826365f1 with return code -3. [C:\Windows\System32\DriverStore\FileRepository\wstorvsp.inf_amd64_e0164a546c14617a\wstorvsp.inf] [5: 1] C:\SFCFix\Backups\C\Windows\winsxs\amd64_wstorvsp.inf_31bf3856ad364e35_6.3.9600.20327_none_1fcb94589b5681fd\wstorvsp.inf File is untraceable. Found: qFu1KZRJWSw2eF98FsPO6ZUaVzkV/FSS1+1vBve4H58= Version number not available. Trace not available. [6: 1] C:\Windows\WinSxS\amd64_wstorvsp.inf_31bf3856ad364e35_6.3.9600.20327_none_1fcb94589b5681fd\wstorvsp.inf Expected: UNKNOWN Found: qFu1KZRJWSw2eF98FsPO6ZUaVzkV/FSS1+1vBve4H58= Expected: 6.3.9600.20327 Found: Version number not available. Failed to trace component amd64_wstorvsp.inf_31bf3856ad364e35_6.3.9600.20327_none_1fcb94589b5681fd with return code -2. FileScan:: directive completed successfully. Successfully processed all directives. SFCFix version 3.0.2.1 by niemiro has completed. Currently storing 17 datablocks. Finish time: 2024-04-26 09:32:54.027 Script hash: 4oNjEuJP/mvAwM4Oewvefd07O4UoIATtrKN8ybDpS3s= ----------------------EOF----------------------- Regards. Attachments SFCFix.txt 5.9 KB · Views: 2
Hello. Attached the LOG. SFCFix version 3.0.2.1 by niemiro. Start time: 2024-04-26 09:32:44.227 Microsoft Windows Server 2012 R2 Update 3 - amd64 Using .txt script file at C:\Users\servidor.ACOMEBR\Desktop\SFCFixScript.txt [2] FileScan:: [0: 1] C:\Windows\WinSxS\amd64_wstorvsp.inf_31bf3856ad364e35_6.3.9600.18377_none_1f0bbc4782619e51\wstorvsp.inf Expected: UNKNOWN Found: 8xxD/rZR/YaKEZ9OuCvrdq2yqgBhebgC919NdAHQb0E= Expected: 6.3.9600.18377 Found: Version number not available. Successfully traced component amd64_wstorvsp.inf_31bf3856ad364e35_6.3.9600.18377_none_1f0bbc4782619e51. Package_174_for_KB3172614~31bf3856ad364e35~amd64~~6.3.1.4.3172614-196_neutral_GDR4 [1: 1] C:\Windows\WinSxS\amd64_wstorvsp.inf_31bf3856ad364e35_6.3.9600.16384_none_1efe190d826c3afb\wstorvsp.inf Expected: UNKNOWN Found: 6nJB/2P6JGvrWzimAP7IGe9ze2QQYH7QrT9sUeUvj1Y= Expected: 6.3.9600.16384 Found: Version number not available. Successfully traced component amd64_wstorvsp.inf_31bf3856ad364e35_6.3.9600.16384_none_1efe190d826c3afb. Microsoft-Hyper-V-Server-Drivers-Package~31bf3856ad364e35~amd64~~6.3.9600.16384.Hyper-V-Wstorvsp [2: 1] C:\Windows\Inf\wstorvsp.inf File is untraceable. Found: +pFUD4nzUdAxFvMkrlE92lV9Y0eUBXswkGAYUSJ5I60= Version number not available. Trace not available. [3: 1] C:\Users\servidor.ACOMEBR\AppData\Local\Microsoft\Windows\WER\ReportQueue\NonCritical_x64_1078eefe34467a3815634cb4ba88831f79eb8_00000000_cab_05bbc436\wstorvsp.inf File is untraceable. Found: qFu1KZRJWSw2eF98FsPO6ZUaVzkV/FSS1+1vBve4H58= Version number not available. Trace not available. [4: 2] C:\Windows\WinSxS\amd64_wstorvsp.inf_31bf3856ad364e35_6.3.9600.18575_none_1f09bf7f826365f1\wstorvsp.inf Expected: UNKNOWN Found: +pFUD4nzUdAxFvMkrlE92lV9Y0eUBXswkGAYUSJ5I60= Expected: 6.3.9600.18575 Found: Version number not available. Failed to trace component amd64_wstorvsp.inf_31bf3856ad364e35_6.3.9600.18575_none_1f09bf7f826365f1 with return code -3. [C:\Windows\System32\DriverStore\FileRepository\wstorvsp.inf_amd64_e0164a546c14617a\wstorvsp.inf] [5: 1] C:\SFCFix\Backups\C\Windows\winsxs\amd64_wstorvsp.inf_31bf3856ad364e35_6.3.9600.20327_none_1fcb94589b5681fd\wstorvsp.inf File is untraceable. Found: qFu1KZRJWSw2eF98FsPO6ZUaVzkV/FSS1+1vBve4H58= Version number not available. Trace not available. [6: 1] C:\Windows\WinSxS\amd64_wstorvsp.inf_31bf3856ad364e35_6.3.9600.20327_none_1fcb94589b5681fd\wstorvsp.inf Expected: UNKNOWN Found: qFu1KZRJWSw2eF98FsPO6ZUaVzkV/FSS1+1vBve4H58= Expected: 6.3.9600.20327 Found: Version number not available. Failed to trace component amd64_wstorvsp.inf_31bf3856ad364e35_6.3.9600.20327_none_1fcb94589b5681fd with return code -2. FileScan:: directive completed successfully. Successfully processed all directives. SFCFix version 3.0.2.1 by niemiro has completed. Currently storing 17 datablocks. Finish time: 2024-04-26 09:32:54.027 Script hash: 4oNjEuJP/mvAwM4Oewvefd07O4UoIATtrKN8ybDpS3s= ----------------------EOF----------------------- Regards.
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 13,579 Jul 24, 2024 #97 Hi, The machine in this thread may contain some files to fix another machine. I you have these files please attach then in a zipfile: C:\Windows\winsxs\Catalogs\77a5884b6eb7a8e366ed9045abdaf0231fcb5f47890a84a571cb5e9b1ae527b7.cat C:\Windows\winsxs\Catalogs\8d8b415aab0a0f26193324936e0fde4a26a560249eb2360b1e438cb6efece754.cat C:\Windows\winsxs\Catalogs\d482bfc631ee79ca581a8ef910e1c258a9161da89251fedc8d3accf83be0e5cb.cat Thanks
Hi, The machine in this thread may contain some files to fix another machine. I you have these files please attach then in a zipfile: C:\Windows\winsxs\Catalogs\77a5884b6eb7a8e366ed9045abdaf0231fcb5f47890a84a571cb5e9b1ae527b7.cat C:\Windows\winsxs\Catalogs\8d8b415aab0a0f26193324936e0fde4a26a560249eb2360b1e438cb6efece754.cat C:\Windows\winsxs\Catalogs\d482bfc631ee79ca581a8ef910e1c258a9161da89251fedc8d3accf83be0e5cb.cat Thanks
R recbr9 Well-known member Joined Jul 8, 2023 Posts 59 Aug 21, 2024 #98 Hello PeterJ. I would like to thank you very much for your help. My boss accepted a plan to upgrade this machine to Windows Server 2022. In 1 week I will format and install new windows. Thank you very much for all your support! Amazing support! Best regards.
Hello PeterJ. I would like to thank you very much for your help. My boss accepted a plan to upgrade this machine to Windows Server 2022. In 1 week I will format and install new windows. Thank you very much for all your support! Amazing support! Best regards.
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 13,579 Aug 21, 2024 #99 You welcome. I'm sorry I couldn't provide a solution for this issue. Good luck with the new server. Take care.
You welcome. I'm sorry I couldn't provide a solution for this issue. Good luck with the new server. Take care.