[SOLVED] Win2012 R2 Standard Update no Apply the "KB5031419"

[recbr9]

Hello.

Attached the LOG.

Regards.

 

[PeterJ]

In message #75 you said you created the folder C:\Windows\System32\DriverStore\FileRepository\wstorvsp.inf_amd64_bc0c7e9584b5f7b1
It looks like the folder is not present any more.
Is that correct ?

 

[recbr9]

Hello.

Correct, I created this folder in the last steps.

Now, I created again.

Attached the LOG.

Regards.

 

[PeterJ]

1. Click the Start button and type cmd in the search box.
2. Right-click on the cmd that comes up and select Run as administrator.
3. Once you are at the command prompt, copy/paste the following line and press enter.
pnputil -a C:\Windows\winsxs\amd64_wstorvsp.inf_31bf3856ad364e35_6.3.9600.20327_none_1fcb94589b5681fd\wstorvsp.inf

4. You will likely receive a prompt that the publisher of the driver cannot be verified. Please install the driver anyway as this message is normal.
5. Provide a screenshot of the result.

 

[recbr9]

Hello.

Translate to English.

C:\Windows\system32>pnputil -a C:\Windows\winsxs\amd64_wstorvsp.inf_31bf3856ad36
4e35_6.3.9600.20327_none_1fcb94589b5681fd\wstorvsp.inf
Microsoft PnP Utility

Processing information: wstorvsp.inf
Adding driver package failed: This third-party INF contains no information
s about digital signature.

Total attempts: 1
Number of successful imports: 0


C:\Windows\system32>



Regards.

 

[PeterJ]

Restart the machine, try Windows Update again and report the result.
If it fails attach the file C:\Windows\INF\setupapi.dev.log to your next reply.

I'm looking for the file C:\Windows\winsxs\Catalogs\12d255e125b6de3894a5d2fe71a8a3af6e7837cc97171567e9ea75b36aa5d9c4.cat. I think it is on this machine.
Please zip and attach it to your next reply.

 

[recbr9]

Hello.

I tryed, dont work.

Attached the files.

Regards.

 

[recbr9]

.

 

[PeterJ]

FRST Scan:

1. Download the attachment fixlist.txt and save it to your desktop.
2. Right-click on FRST64.exe and select "Run as administrator".
3. Press the Fix button.
4. The tool will now process fixlist.txt.
5. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
6. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
7. Attach the logfile Fixlog.txt to your next reply.

 

[recbr9]

Hello.

Attached the LOG.

Regards.

 

[PeterJ]

Step 1:
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

• Download the attachment SFCFix.zip and save it on your desktop.
• Save any work you have open, and close all programs.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
  
  
• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Open the file, then copy and paste its content in your next reply.

Step 2:
1. Click the Start button and type cmd in the search box.
2. Right-click on the cmd that comes up and select Run as administrator.
3. Once you are at the command prompt, copy/paste the following line and press enter.
pnputil -a C:\Windows\winsxs\amd64_wstorvsp.inf_31bf3856ad364e35_6.3.9600.20327_none_1fcb94589b5681fd\wstorvsp.inf

4. You will likely receive a prompt that the publisher of the driver cannot be verified. Please install the driver anyway as this message is normal.
5. Provide a screenshot of the result.

 

[recbr9]

Hello.

Attached the LOG.

Translate to English.

Microsoft Windows [version 6.3.9600]
(c) 2013 Microsoft Corporation. All rights reserved.

C:\Windows\system32>pnputil -a C:\Windows\winsxs\amd64_wstorvsp.inf_31bf3856ad36
4e35_6.3.9600.20327_none_1fcb94589b5681fd\wstorvsp.inf
Microsoft PnP Utility

Processing information: wstorvsp.inf
Adding driver package failed: This third-party INF contains no information
s about digital signature.

Total attempts: 1
Number of successful imports: 0


C:\Windows\system32>



Regards.

 

[PeterJ]

Restart the machine, try Windows Update again and report the result.
If it fails attach the file C:\Windows\INF\setupapi.dev.log to your next reply.

 

[recbr9]

Hello.

Don't work.

Attached the LOG.

Regards.

 

[PeterJ]

SFCFix Scan:

• Download the attachment SFCFixScript.txt and save it on your desktop.
• Save any work you have open, and close all programs.
• Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.
  
  
• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Open the file, then copy and paste its content in your next reply.

 

[recbr9]

Hello.

Attached the LOG.

SFCFix version 3.0.2.1 by niemiro.
Start time: 2024-04-26 09:32:44.227
Microsoft Windows Server 2012 R2 Update 3 - amd64
Using .txt script file at C:\Users\servidor.ACOMEBR\Desktop\SFCFixScript.txt [2]




FileScan::
[0: 1] C:\Windows\WinSxS\amd64_wstorvsp.inf_31bf3856ad364e35_6.3.9600.18377_none_1f0bbc4782619e51\wstorvsp.inf
Expected: UNKNOWN Found: 8xxD/rZR/YaKEZ9OuCvrdq2yqgBhebgC919NdAHQb0E=
Expected: 6.3.9600.18377 Found: Version number not available.
Successfully traced component amd64_wstorvsp.inf_31bf3856ad364e35_6.3.9600.18377_none_1f0bbc4782619e51.
Package_174_for_KB3172614~31bf3856ad364e35~amd64~~6.3.1.4.3172614-196_neutral_GDR4



[1: 1] C:\Windows\WinSxS\amd64_wstorvsp.inf_31bf3856ad364e35_6.3.9600.16384_none_1efe190d826c3afb\wstorvsp.inf
Expected: UNKNOWN Found: 6nJB/2P6JGvrWzimAP7IGe9ze2QQYH7QrT9sUeUvj1Y=
Expected: 6.3.9600.16384 Found: Version number not available.
Successfully traced component amd64_wstorvsp.inf_31bf3856ad364e35_6.3.9600.16384_none_1efe190d826c3afb.
Microsoft-Hyper-V-Server-Drivers-Package~31bf3856ad364e35~amd64~~6.3.9600.16384.Hyper-V-Wstorvsp



[2: 1] C:\Windows\Inf\wstorvsp.inf
File is untraceable.
Found: +pFUD4nzUdAxFvMkrlE92lV9Y0eUBXswkGAYUSJ5I60=
Version number not available.
Trace not available.



[3: 1] C:\Users\servidor.ACOMEBR\AppData\Local\Microsoft\Windows\WER\ReportQueue\NonCritical_x64_1078eefe34467a3815634cb4ba88831f79eb8_00000000_cab_05bbc436\wstorvsp.inf
File is untraceable.
Found: qFu1KZRJWSw2eF98FsPO6ZUaVzkV/FSS1+1vBve4H58=
Version number not available.
Trace not available.



[4: 2] C:\Windows\WinSxS\amd64_wstorvsp.inf_31bf3856ad364e35_6.3.9600.18575_none_1f09bf7f826365f1\wstorvsp.inf
Expected: UNKNOWN Found: +pFUD4nzUdAxFvMkrlE92lV9Y0eUBXswkGAYUSJ5I60=
Expected: 6.3.9600.18575 Found: Version number not available.
Failed to trace component amd64_wstorvsp.inf_31bf3856ad364e35_6.3.9600.18575_none_1f09bf7f826365f1 with return code -3.

[C:\Windows\System32\DriverStore\FileRepository\wstorvsp.inf_amd64_e0164a546c14617a\wstorvsp.inf]


[5: 1] C:\SFCFix\Backups\C\Windows\winsxs\amd64_wstorvsp.inf_31bf3856ad364e35_6.3.9600.20327_none_1fcb94589b5681fd\wstorvsp.inf
File is untraceable.
Found: qFu1KZRJWSw2eF98FsPO6ZUaVzkV/FSS1+1vBve4H58=
Version number not available.
Trace not available.



[6: 1] C:\Windows\WinSxS\amd64_wstorvsp.inf_31bf3856ad364e35_6.3.9600.20327_none_1fcb94589b5681fd\wstorvsp.inf
Expected: UNKNOWN Found: qFu1KZRJWSw2eF98FsPO6ZUaVzkV/FSS1+1vBve4H58=
Expected: 6.3.9600.20327 Found: Version number not available.
Failed to trace component amd64_wstorvsp.inf_31bf3856ad364e35_6.3.9600.20327_none_1fcb94589b5681fd with return code -2.
FileScan:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 17 datablocks.
Finish time: 2024-04-26 09:32:54.027
Script hash: 4oNjEuJP/mvAwM4Oewvefd07O4UoIATtrKN8ybDpS3s=
----------------------EOF-----------------------

Regards.

 

[PeterJ]

Hi,

The machine in this thread may contain some files to fix another machine.
I you have these files please attach then in a zipfile:
C:\Windows\winsxs\Catalogs\77a5884b6eb7a8e366ed9045abdaf0231fcb5f47890a84a571cb5e9b1ae527b7.cat
C:\Windows\winsxs\Catalogs\8d8b415aab0a0f26193324936e0fde4a26a560249eb2360b1e438cb6efece754.cat
C:\Windows\winsxs\Catalogs\d482bfc631ee79ca581a8ef910e1c258a9161da89251fedc8d3accf83be0e5cb.cat

Thanks

 

[recbr9]

Hello PeterJ.

I would like to thank you very much for your help.

My boss accepted a plan to upgrade this machine to Windows Server 2022.

In 1 week I will format and install new windows.

Thank you very much for all your support!

Amazing support!

Best regards.

 

[PeterJ]

You welcome. I'm sorry I couldn't provide a solution for this issue.
Good luck with the new server.

Take care.