[SOLVED] Corrupt Files in winsxs folder?

Buddy123 · Sep 8, 2024

Having trouble opening certain applications, like Malwarebytes and Firefox.

Went ahead and ran SFC/ scannow, SCFix, and SURT. CHKDSK and memtests were all normal. Windows Defender found nothing.

It appears to be three files that are causing my problems, and none of the programs above were able to repair them:

CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-directwrite_31bf3856ad364e35_7.1.7601.24535_none_22a8a7d5ba228383\DWrite.dll

CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-networkexplorer_31bf3856ad364e35_6.1.7601.23403_none_9f0ba19275968950\networkexplorer.dll

CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-wpd-shellextension_31bf3856ad364e35_6.1.7601.23403_none_6fe22d2af67fe01c\wpdshext.dll

Can I just copy over clean versions from another install?

Also, there appear to be a fair amount of other errors in the CBS.log

Thanks for any and all help.

Buddy123 · Sep 8, 2024

CBS.log

PeterJ · Sep 8, 2024

Hello and welcome,

Follow the instructions below please.

Step 1:
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

Download the attachment SFCFix.zip and save it on your desktop.
Save any work you have open, and close all programs.
Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Open the file, then copy and paste its content in your next reply.

Step 2:
Export registry as hive

Click on the Start button and in the search box, type regedit
When you see regedit on the list, right-click on it and select Run as administrator.
When regedit opens, using the left pane, navigate to the following registry key and select it by clicking on it once.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing
Once selected, click File > Export....
Change the Save as type: to Registry Hive Files (*.*).
Name this file ComponentBasedServicing (with no file extension) and save it to your Desktop.
Right-click on the saved file and choose Send To -> Compressed (zipped) Folder.
Attach the .ZIP file to your next post.
If the file is too large to upload here, please upload to Gofile or WeTransfer and just provide the downloadlink here.

Buddy123 · Sep 8, 2024

Here are the requested files.

PeterJ · Sep 9, 2024

Step 1:
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

Download the attachment SFCFixScript.txt and save it on your desktop.
Save any work you have open, and close all programs.
Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.
SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Attach that file to your next reply.

Step 2:
Start the System Update Readiness Tool (SURT) again.
On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log to your next reply.

Buddy123 · Sep 9, 2024

Update

PeterJ · Sep 9, 2024

Step 1:
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

Download the attachment SFCFixScript.txt and save it on your desktop.
Save any work you have open, and close all programs.
Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.
SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Attach that file to your next reply.

Step 2:

Download the Farbar Recovery Scan Tool and save it to your Desktop:
64-bit: Downloading Farbar Recovery Scan Tool
Note: Your antivirus program may report FRST incorrectly as an infection. If so, disable the real-time protection when downloading and running FRST.
Right-click on the file FRST64.exe and choose Run as administrator.
Copy and paste 88_for_KB3146706 into the Search box and click the Search Registry button.
When the scan is complete, a message will display that 'SearchReg.txt' is saved in the same folder FRST was started from. Notepad will open this file also. Close Notepad and attach the file 'SearchReg.txt' to your next reply.
You may close any remaining open windows now.

Buddy123 · Sep 9, 2024

New update.

PeterJ · Sep 10, 2024

FRST File Search

Right-click on the file FRST64.exe and choose Run as administrator.
Copy and paste *88_for_KB3146706* into the Search box and click the Search Files button.
When the scan is complete, a message will display that 'Search.txt' is saved in the same folder FRST was started from. Notepad will open this file also.
Close Notepad and attach the file 'Search.txt' to your next reply.

Buddy123 · Sep 10, 2024

Scan results.

PeterJ · Sep 10, 2024

Step 1:
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

Download the attachment SFCFixScript.txt and save it on your desktop.
Save any work you have open, and close all programs.
Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.
SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Attach that file to your next reply.

Step 2:
Start the System Update Readiness Tool (SURT) again.
On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log to your next reply.

Buddy123 · Sep 10, 2024

Another update.

PeterJ · Sep 10, 2024

Step 1:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.

Download the attachment fixlist.txt and save it to your desktop.
Right-click on FRST64.exe and select "Run as administrator".
Press the Fix button.
The tool will now process fixlist.txt.
If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
Attach the logfile Fixlog.txt to your next reply.

Step 2:
Start the System Update Readiness Tool (SURT) again.
On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log to your next reply.

Buddy123 · Sep 10, 2024

Here is the FixLog.

PeterJ · Sep 11, 2024

The log looks good.
Perform step 2 in my previous message also.

Buddy123 · Sep 11, 2024

Sorry, forgot to include Checksur last night. Running now...

Buddy123 · Sep 11, 2024

Updated CheckSur.log

PeterJ · Sep 11, 2024

Step 1:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.

Download the attachment fixlist.txt and save it to your desktop.
Right-click on FRST64.exe and select "Run as administrator".
Press the Fix button.
The tool will now process fixlist.txt.
If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
Attach the logfile Fixlog.txt to your next reply.

Step 2:
Start the System Update Readiness Tool (SURT) again.
On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log to your next reply.

Buddy123 · Sep 12, 2024

New logs.

PeterJ · Sep 12, 2024

Looking good now.
Do Malwarebytes and Firefox work normally again ?

[SOLVED] Corrupt Files in winsxs folder?

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