Not possible install Update in Windows Server 2012 R2
- Thread starter miirkoo
- Start date
Windows Update Bot
I am a bot. Beep.
- Feb 20, 2012
- 264
Hi @miirkoo,
Welcome to Sysnative Forums!
If you haven't already, please review the posting instructions here, and attach the requested log files. Without log files, our helpers will not be able to assist, and this will slow down fixing your machine.
If logs have been already been provided, our team of volunteers will analyse the provided log files to build a fix for your system. Please be aware that this may take several days from your initial post, due to the high volume of threads that we receive.
- Sysnative Windows Update Team
Welcome to Sysnative Forums!
If you haven't already, please review the posting instructions here, and attach the requested log files. Without log files, our helpers will not be able to assist, and this will slow down fixing your machine.
If logs have been already been provided, our team of volunteers will analyse the provided log files to build a fix for your system. Please be aware that this may take several days from your initial post, due to the high volume of threads that we receive.
- Sysnative Windows Update Team
Hello and welcome,
The log looks clean. Please do following.
Install Update with DISM
The log looks clean. Please do following.
Install Update with DISM
- Download the update MSU here: https://catalog.s.download.windowsu..._2a7ecbaff3f239edca28f7cdd6b1c3191da369d5.msu
- Copy the MSU file to a convenient location (such as C:\temp).
- Click on the Start button and in the search box, type Command Prompt
- When you see Command Prompt on the list, right-click on it and select Run as administrator
- When command prompt opens, copy and paste the following commands into it, press enter after each
cd C:\temp
replace C:\temp with your path if different
expand windows8.1-kb5032249-x64_2a7ecbaff3f239edca28f7cdd6b1c3191da369d5.msu -f:* C:\temp
DISM.exe /Online /Add-Package /PackagePath:C:\temp\windows8.1-kb5032249-x64.cab
- You should receive the message:
The operation completed successfully.
Make sure to allow the computer to restart if prompted.
- If you receive any other message:
Post a screenshot of the Commandprompt window.
Zip and attach the file C:\Windows\Logs\CBS\CBS.log
Open an elevated command-prompt.
Copy and paste the following into the command-prompt and hit enter.
wmic service get name,displayname,pathname,startmode,exitcode > "%USERPROFILE%\desktop\services.txt"
After the command runs there will be a file on your desktop named services.txt.
Attach this file to your next reply.
Copy and paste the following into the command-prompt and hit enter.
wmic service get name,displayname,pathname,startmode,exitcode > "%USERPROFILE%\desktop\services.txt"
After the command runs there will be a file on your desktop named services.txt.
Attach this file to your next reply.
Disable the Trend Micro realtime-protection before executing the instructions in message #3 again.
Does that help ?
Does that help ?
Open an elevated command-prompt.
Copy and paste the following into the command-prompt and hit enter.
reg query HKLM\System\CurrentControlSet\Services\TrustedInstaller > "%USERPROFILE%\desktop\TI.txt"
After the command runs there will be a file on your desktop named TI.txt.
Attach this file to your next reply.
Copy and paste the following into the command-prompt and hit enter.
reg query HKLM\System\CurrentControlSet\Services\TrustedInstaller > "%USERPROFILE%\desktop\TI.txt"
After the command runs there will be a file on your desktop named TI.txt.
Attach this file to your next reply.
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.
- Download the Farbar Recovery Scan Tool and save it to your Desktop:
64-bit: Downloading Farbar Recovery Scan Tool
Note: Your antivirus program may report FRST incorrectly as an infection. If so, disable the real-time protection when downloading and running FRST.
- Download the attachment fixlist.txt and save it to your desktop.
- Right-click on FRST64.exe and select "Run as administrator".
- Press the Fix button.
- The tool will now process fixlist.txt.
- If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
- When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
- Attach the logfile Fixlog.txt to your next reply.
The previous fix didn't work.
Follow the instructions below. If anything is unclear, just ask first.
Start regedit.
Allow the program to run.
"Registry-editor" will open. On the leftside browse to the key
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\TrustedInstaller
Rightclick on it and select Permissions.
A new window opens, click the button Advanced.
A new window opens, select tab Owner.
Put a checkmark at Replace owner on subcontainers and objects
Select Administrators (...) then click Apply and OK.
In the list "Group or user names" select Administrators (...).
Next, put a checkmark to allow "Full Control" and click OK.
Rightclick the registry-key again, then double-click the value name BlockTimeIncrement.
Are you able to change its value from 384 into 2a30 ?
Follow the instructions below. If anything is unclear, just ask first.
Start regedit.
Allow the program to run.
"Registry-editor" will open. On the leftside browse to the key
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\TrustedInstaller
Rightclick on it and select Permissions.
A new window opens, click the button Advanced.
A new window opens, select tab Owner.
Put a checkmark at Replace owner on subcontainers and objects
Select Administrators (...) then click Apply and OK.
In the list "Group or user names" select Administrators (...).
Next, put a checkmark to allow "Full Control" and click OK.
Rightclick the registry-key again, then double-click the value name BlockTimeIncrement.
Are you able to change its value from 384 into 2a30 ?
Perform the instructions in message #3 again.
Provide the Components Hive
1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
2. Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, simply reboot your computer and try again. Note: If you find that you need to reboot and are unable to because this is a server then try Option#2 below.
3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
4. The file will likely be too large to upload here so please upload to Gofile or WeTransfer and just provide the link here.
Option#2 (only if you are unable to follow the previous instructions)
1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
2. Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, simply reboot your computer and try again. Note: If you find that you need to reboot and are unable to because this is a server then try Option#2 below.
3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
4. The file will likely be too large to upload here so please upload to Gofile or WeTransfer and just provide the link here.
Option#2 (only if you are unable to follow the previous instructions)
- Please download the Freeware RegBak from here: Acelogix Software - Download products
You will find it at the bottom of the page that the link brings you to. - Go ahead and install this program and accept all the defaults. After the last install screen the program should open.
- Click the New Backup button. Accept the defaults and simply click Start.
- When it says Finished successfully, click the Close button.
- This will bring you back to the main screen of the program. You will see one entry in this list with the date that you did it. Right-click on this line-item and select Explore Backup...
- This will bring you into the folder where the backup was made. You should see a Users folder and a Windows folder along with a couple other files. Double-click on the Windows folder to open it. Then open the System32 folder and then config folder. You should see around 6 files in here, one of which is named COMPONENTS.
- Copy the COMPONENTS file to your Desktop. If the COMPONENTS file does not exist, please fetch it instead from C:\Windows\System32\config\COMPONENTS.
- Now right-click on the COMPONENTS file that is on your desktop and select Send to > Compressed (zipped) folder.
- Then please upload the zip file (COMPONENTS.zip) to your favourite file sharing website (it will be too big to upload here). Examples of services to upload to are Gofile or WeTransfer and then just provide the link in your reply.
- You can close any open windows you have as well as the RegBak program now.
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