Not possible install Update in Windows Server 2012 R2

[miirkoo]

Hello,

I'm having trouble installing cumulative updates for 2023 and early 2024, can you please help me? I've tried installing November and December 2023

Testing:

KB5032249 is not installed November 2023
KB5033420 is not installed December 2023




Please for help.

 

[Windows Update Bot]

Hi @miirkoo,

Welcome to Sysnative Forums!

If you haven't already, please review the posting instructions here, and attach the requested log files. Without log files, our helpers will not be able to assist, and this will slow down fixing your machine.

If logs have been already been provided, our team of volunteers will analyse the provided log files to build a fix for your system. Please be aware that this may take several days from your initial post, due to the high volume of threads that we receive.


- Sysnative Windows Update Team

 

[PeterJ]

Hello and welcome,

The log looks clean. Please do following.

Install Update with DISM

1. Download the update MSU here: https://catalog.s.download.windowsu..._2a7ecbaff3f239edca28f7cdd6b1c3191da369d5.msu
2. Copy the MSU file to a convenient location (such as C:\temp).
3. Click on the Start button and in the search box, type Command Prompt
4. When you see Command Prompt on the list, right-click on it and select Run as administrator
5. When command prompt opens, copy and paste the following commands into it, press enter after each
   
   cd C:\temp
   replace C:\temp with your path if different
   
   expand windows8.1-kb5032249-x64_2a7ecbaff3f239edca28f7cdd6b1c3191da369d5.msu -f:* C:\temp
   
   DISM.exe /Online /Add-Package /PackagePath:C:\temp\windows8.1-kb5032249-x64.cab
   
   
6. You should receive the message:
   The operation completed successfully.
   Make sure to allow the computer to restart if prompted.
   
7. If you receive any other message:
   Post a screenshot of the Commandprompt window.
   Zip and attach the file C:\Windows\Logs\CBS\CBS.log

 

[miirkoo]

Hello,

I am presenting the same problem again, attached cbs.zip

Please help me.
Thank you.

 

[PeterJ]

Copy all files in the folder C:\Windows\Logs\CBS to your desktop.
Zip the copied files and attach the zip file to your next reply.

 

[miirkoo]

Hi attach file complete.
Thanks for help.

 

[PeterJ]

Open an elevated command-prompt.
Copy and paste the following into the command-prompt and hit enter.
wmic service get name,displayname,pathname,startmode,exitcode > "%USERPROFILE%\desktop\services.txt"
After the command runs there will be a file on your desktop named services.txt.
Attach this file to your next reply.

 

[miirkoo]

Hi attach file.

Thanks for help.

 

[PeterJ]

Disable the Trend Micro realtime-protection before executing the instructions in message #3 again.
Does that help ?

 

[miirkoo]

Hello

I uninstalled Antivirus and Trendmicro to perform a more complete test and clean folder CBS







Please your help.

I attach file CBS.

Thank you.

 

[PeterJ]

Open an elevated command-prompt.
Copy and paste the following into the command-prompt and hit enter.
reg query HKLM\System\CurrentControlSet\Services\TrustedInstaller > "%USERPROFILE%\desktop\TI.txt"
After the command runs there will be a file on your desktop named TI.txt.
Attach this file to your next reply.

 

[miirkoo]

Hi attach file.
Thanks you.

 

[PeterJ]

Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.

1. Download the Farbar Recovery Scan Tool and save it to your Desktop:
   64-bit: Downloading Farbar Recovery Scan Tool
   Note: Your antivirus program may report FRST incorrectly as an infection. If so, disable the real-time protection when downloading and running FRST.
   
2. Download the attachment fixlist.txt and save it to your desktop.
3. Right-click on FRST64.exe and select "Run as administrator".
4. Press the Fix button.
5. The tool will now process fixlist.txt.
6. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
7. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
8. Attach the logfile Fixlog.txt to your next reply.

 

[miirkoo]

Hi i apply





Attach file fixlog.txt
Thanks for help.

Dear.