[SOLVED] Windows Server 2019 VDI golden image KB5044277 failed

[Maxstar]

Open an elevated command prompt and run the following command. Attach Dirlist.txt to your next post.

dir /s /a C:\Windows\System32\DriverStore\FileRepository\hidbth.inf_amd64_e14c004e7e32537a > "%userprofile%\Desktop\Dirlist.txt"

 

[hey_tim]

Attached file as requested.

 

[Maxstar]

Please reboot the server and attempt to update again. If it fails again attach the CBS en Setupapi.dev.log.

 

[hey_tim]

Files attached as requested.

 

[Maxstar]

Hi,

Download the

Farbar Recovery Scan Tool and save it to your Desktop:

Download the 64 bit version: - Farbar Recovery Scan Tool Link

Warning: This script was written specifically for this system. Do not run this script on another system.

• Download the attachment fixlist.txt and save it to your desktop.
• Right-click on FRST.exe and select "Run as administrator".
• Press the Fix button.
• If for some reason the tool needs a restart, please make sure you let the system restart normally.
• When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
• Post the logfile Fixlog.txt as attachment in your next reply.

 

[hey_tim]

Attached file as requested

 

[Maxstar]

========= reg add HKEY_LOCAL_MACHINE\SYSTEM\DriverDatabase\DriverInfFiles\wvmbus.inf /ve /t REG_MULTI_SZ /d wvmbus.inf_amd64_2dd59819f9d155c1 /f =========

ERROR: Access is denied.

Unfortunately the fix failed, please run the same script file (Fixlist.txt) using the following instructions.

Please follow these instructions to run the

Farbar Recovery Scan Tool with system privileges.

Download the 64 bit version: - Farbar Recovery Scan Tool Link

Warning: This script was written specifically for this system. Do not run this script on another system.

• Download PsExec from Microsoft Sysinternals to your desktop.
• Unzip PsTools.zip to its own directory on the system drive, for example: C:\Tools\PsTools
• Navigate in an elevated command prompt to the PsTools directory: cd C:\Tools\PsTools.
• Now copy and paste the following command into the command prompt and press enter. Click on the Agree button when the licence agreement of PsExec appears.
• Note: Ensure that both FRST64.exe and the Fixlist.txt file are on your desktop! Otherwise you'll need to ammend the command to the right location.
  

  psexec -i -d -s "%userprofile%\desktop\FRST64.exe"

• FRST will make a new backup of the registry first, please wait until this process is completed.
• Ensure the provided Fixlist.txt is in the same location as FRST64.exe and then press the Fix button.
• If for some reason the tool needs a restart, please make sure you let the system restart normally.
• When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
• Post the logfile Fixlog.txt as attachment in your next reply.

 

[hey_tim]

Attached file as requested.

 

[Maxstar]

Great, the fix completed successfully. So please attempt to update again. If it fails attach the CBS logs and the Setupapi.dev.log.

 

[hey_tim]

We have finally succeeded in applying updates. I want to thank you so much for your time and energy in helping me resolve this.

I do have just one more question, do you happen to know what or how this may have happened? For the most part the image doesn't change much aside from installing updates.

 

[Maxstar]

You're welcome. Glad to hear the issue has been resolved...

The exact cause is difficult to determine, but in most cases a crash or power outage could be the issue when it comes to such registry corruptions.