PC Freezing and not giving any clues to why

[captainploo]

I ran Prime95 again for another hour and it didn't crash...
Then I ran 3DMark 5 times for the CPU and it didn't crash...
I ran some Minecraft with Spotify, Discord, and YouTube for about an hour all together and it didn't crash...

I am keeping my hopes low cause it might crash again in a few days or something

 

[ubuysa]

I think it's clear that the Windows Subsystem for Linux is not installed, that makes me wonder what were those calls to the WSL then? This might just have been a component store error which was fixed by the dism and sfc commands you ran.

If it BSODs/crashes/freezes again then please run the Sysnative data colletion app and upload the new output.

 

[captainploo]

Will do! Thank you!

 

[captainploo]

Well, after two days it crashed again while I was playing fortnite, it survived playing other games while playing youtube but after two games of fortnite it crashed, will upload sysnative tests after PC starts back up

 

[captainploo]

I also tried running the SFC command and it came up with nothing.

 

[xilolee]

Hi!

1) Try to remove NZXT/cpu-z/msi programs and services.
2) Update Intel® Wi-Fi 6E AX210 (Gig+): Intel® Wireless Wi-Fi Drivers for Windows® 10 and Windows 11*

 

[ET_Explorer]

You shouldn't defrag your ssd's it can cause problems.

 

[captainploo]

Hi!

1) Try to remove NZXT/cpu-z/msi programs and services.
2) Update Intel® Wi-Fi 6E AX210 (Gig+): Intel® Wireless Wi-Fi Drivers for Windows® 10 and Windows 11*

Tried this and it still froze

 

[xilolee]

Did you try it today? :-/

 

[ET_Explorer]

DxDiagx86

APPCRASH's



ElgatoAudioControlServer.exe
WindowsAudioRouterApi.dll
minecraft.exe

These ^^^^^^^^^ are crashing your computer.
Try uninstalling to see whether it crashes your computer.

You also have RADAR_PRE_LEAK_64
+++ WER6 +++:
Fault bucket 1774584156684527497, type 5
Event Name: RADAR_PRE_LEAK_64
Problem signature:
P1: Palworld-Win64-Shipping.exe
P2: 5.1.1.0
P3: 10.0.19045.2.0.0

+++ WER7 +++:
Fault bucket 2092799578379543505, type 5
Event Name: RADAR_PRE_LEAK_64
Problem signature:
P1: steamwebhelper.exe
P2: 9.38.28.26
P3: 10.0.19045.2.0.0

 

[captainploo]

I did.

 

[captainploo]

DxDiagx86

APPCRASH's



ElgatoAudioControlServer.exe
WindowsAudioRouterApi.dll
minecraft.exe

These ^^^^^^^^^ are crashing your computer.
Try uninstalling to see whether it crashes your computer.

You also have RADAR_PRE_LEAK_64
+++ WER6 +++:
Fault bucket 1774584156684527497, type 5
Event Name: RADAR_PRE_LEAK_64
Problem signature:
P1: Palworld-Win64-Shipping.exe
P2: 5.1.1.0
P3: 10.0.19045.2.0.0

+++ WER7 +++:
Fault bucket 2092799578379543505, type 5
Event Name: RADAR_PRE_LEAK_64
Problem signature:
P1: steamwebhelper.exe
P2: 9.38.28.26
P3: 10.0.19045.2.0.0

I tried looking for these services, but found nothing on Task Manager. I use Elgato for my Stream Deck, but don't know how to only uninstall the WindowsAudioRouterApi.dll

 

[xilolee]

Found Event ID 26212 from Chkdsk:

Read More:

Chkdsk was executed in read-only mode on a volume snapshot.

Checking file system on C:

Stage 1: Examining basic file system structure ...
Cleaning up instance tags for file 0x4157.
1820416 file records processed. File verification completed.
Phase duration (File record verification): 6.63 seconds.
14563 large file records processed. Phase duration (Orphan file record recovery): 0.00 milliseconds.
0 bad file records processed. Phase duration (Bad file record checking): 4.57 milliseconds.

Stage 2: Examining file name linkage ...
1094 reparse records processed. 2195634 index entries processed. Index verification completed.
Phase duration (Index verification): 15.31 seconds.
CHKDSK is scanning unindexed files for reconnect to their original directory.

0 unindexed files recovered to original directory.
Phase duration (Orphan reconnection): 0.00 milliseconds.
CHKDSK is recovering remaining unindexed files.

Lost and found is located at \found.000

Phase duration (Orphan recovery to lost and found): 0.00 milliseconds.
1094 reparse records processed. Phase duration (Reparse point and Object ID verification): 14.44 milliseconds.

Stage 3: Examining security descriptors ...
Security descriptor verification completed.
Phase duration (Security descriptor verification): 38.93 milliseconds.
187610 data files processed. Phase duration (Data attribute verification): 4.10 milliseconds.
CHKDSK is verifying Usn Journal...
Usn Journal verification completed.
The master file table's (MFT) BITMAP attribute is incorrect.
Windows has checked the file system and found problems.
Please run chkdsk /scan to find the problems and queue them for repair.

1952662586 KB total disk space.
345132484 KB in 890607 files.
559444 KB in 187612 indexes.
1994086 KB in use by the system.
65536 KB occupied by the log file.
1604976572 KB available on disk.

4096 bytes in each allocation unit.
488165646 total allocation units on disk.
401244143 allocation units available on disk.
Total duration: 25.11 seconds (25116 ms).

It's time to backup important files.
After that, make sure you have a USB stick or CD containing your version of Windows.
From now on, any action that attempts to repair the disk may make it unbootable, as system files may be involved.
You have some options to check the disk (those programs may also offer you to repair it): Hard Drive (HDD) Diagnostics (Sea Tools for DOS) & SSD Test
You can find hard disk sentinel standard edition v6.10 giveaway (i.e., you don't have to pay for the license) on winningpc.com; by the way, the disk repair feature is not included in the standard version.
You can also use windows check-disk (chkdsk) to try to find and correct the disk errors: chkdsk c: /b /v

I found another giveaway: Abelssoft CheckDrive 2025 Full License Free Download

 

[captainploo]

I just used the windows chkdsk and it successfully finished

 

[xilolee]

Could you post the report (event viewer, application)?

 

[captainploo]

How would I do that?

 

[ubuysa]

Could you post the report (event viewer, application)?

They're in the Sysnative outout file posted earlier.

 

[xilolee]

How would I do that?

Windows start, event viewer, windows logs, application, click two times the event id column to sort the id by number, search 26226 (usually it's the first), click it twice, click the copy button, paste the content here.
You must choose the most recent, i.e. the one you ran yesterday.

 

[captainploo]

I tried looking it up but there was no 26226 code.

 

[xilolee]

Found Event ID 26212 from Chkdsk:

Read More:

It's time to backup important files.
After that, make sure you have a USB stick or CD containing your version of Windows.
From now on, any action that attempts to repair the disk may make it unbootable, as system files may be involved.
You have some options to check the disk (those programs may also offer you to repair it): Hard Drive (HDD) Diagnostics (Sea Tools for DOS) & SSD Test
You can find hard disk sentinel standard edition v6.10 giveaway (i.e., you don't have to pay for the license) on winningpc.com; by the way, the disk repair feature is not included in the standard version.
You can also use windows check-disk (chkdsk) to try to find and correct the disk errors: chkdsk c: /b /v

I found another giveaway: Abelssoft CheckDrive 2025 Full License Free Download

I found another giveaway, check it.
Re-try the chkdsk command, it will probably ask you to reboot to execute the check.
This should be run from an elevated command prompt - command prompt (admin):

chkdsk c: /b /v