PC Freezing and not giving any clues to why

Here is the chkdsk from Event Viewer.

Log Name: Application
Source: Chkdsk
Date: 12/25/2024 4:16:57 PM
Event ID: 26214
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: DESKTOP-TERFPPE
Description:
Chkdsk was executed in read/write mode.

Checking file system on D:
The type of the file system is NTFS.
Volume label is Games.

Stage 1: Examining basic file system structure ...
45568 file records processed.

File verification completed.
Phase duration (File record verification): 227.55 milliseconds.
193 large file records processed.

Phase duration (Orphan file record recovery): 0.00 milliseconds.
0 bad file records processed.

Phase duration (Bad file record checking): 0.24 milliseconds.

Stage 2: Examining file name linkage ...
4 reparse records processed.

58578 index entries processed.

Index verification completed.
Phase duration (Index verification): 221.93 milliseconds.
0 unindexed files scanned.

Phase duration (Orphan reconnection): 3.40 milliseconds.
0 unindexed files recovered to lost and found.

Phase duration (Orphan recovery to lost and found): 0.45 milliseconds.
4 reparse records processed.

Phase duration (Reparse point and Object ID verification): 0.93 milliseconds.

Stage 3: Examining security descriptors ...
Cleaning up 5 unused index entries from index $SII of file 9.
Cleaning up 5 unused index entries from index $SDH of file 9.
Cleaning up 5 unused security descriptors.
Security descriptor verification completed.
Phase duration (Security descriptor verification): 1.27 milliseconds.
6505 data files processed.

Phase duration (Data attribute verification): 0.46 milliseconds.

Stage 4: Looking for bad clusters in user file data ...
45552 files processed.

File data verification completed.
Phase duration (User file recovery): 13.67 minutes.

Stage 5: Looking for bad, free clusters ...
381893824 free clusters processed.

Free space verification is complete.
Phase duration (Free space recovery): 0.00 milliseconds.

Windows has scanned the file system and found no problems.
No further action is required.

1953497087 KB total disk space.
425741776 KB in 34200 files.
8864 KB in 6507 indexes.
0 KB in bad sectors.
171147 KB in use by the system.
65536 KB occupied by the log file.
1527575300 KB available on disk.

4096 bytes in each allocation unit.
488374271 total allocation units on disk.
381893825 allocation units available on disk.
Total duration: 13.68 minutes (820847 ms).

Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Chkdsk" />
<EventID Qualifiers="0">26214</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2024-12-25T21:16:57.6953103Z" />
<EventRecordID>2404</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer>DESKTOP-TERFPPE</Computer>
<Security />
</System>
<EventData>
<Data>

Checking file system on D:
The type of the file system is NTFS.
Volume label is Games.

Stage 1: Examining basic file system structure ...
45568 file records processed.

File verification completed.
Phase duration (File record verification): 227.55 milliseconds.
193 large file records processed.

Phase duration (Orphan file record recovery): 0.00 milliseconds.
0 bad file records processed.

Phase duration (Bad file record checking): 0.24 milliseconds.

Stage 2: Examining file name linkage ...
4 reparse records processed.

58578 index entries processed.

Index verification completed.
Phase duration (Index verification): 221.93 milliseconds.
0 unindexed files scanned.

Phase duration (Orphan reconnection): 3.40 milliseconds.
0 unindexed files recovered to lost and found.

Phase duration (Orphan recovery to lost and found): 0.45 milliseconds.
4 reparse records processed.

Phase duration (Reparse point and Object ID verification): 0.93 milliseconds.

Stage 3: Examining security descriptors ...
Cleaning up 5 unused index entries from index $SII of file 9.
Cleaning up 5 unused index entries from index $SDH of file 9.
Cleaning up 5 unused security descriptors.
Security descriptor verification completed.
Phase duration (Security descriptor verification): 1.27 milliseconds.
6505 data files processed.

Phase duration (Data attribute verification): 0.46 milliseconds.

Stage 4: Looking for bad clusters in user file data ...
45552 files processed.

File data verification completed.
Phase duration (User file recovery): 13.67 minutes.

Stage 5: Looking for bad, free clusters ...
381893824 free clusters processed.

Free space verification is complete.
Phase duration (Free space recovery): 0.00 milliseconds.

Windows has scanned the file system and found no problems.
No further action is required.

1953497087 KB total disk space.
425741776 KB in 34200 files.
8864 KB in 6507 indexes.
0 KB in bad sectors.
171147 KB in use by the system.
65536 KB occupied by the log file.
1527575300 KB available on disk.

4096 bytes in each allocation unit.
488374271 total allocation units on disk.
381893825 allocation units available on disk.
Total duration: 13.68 minutes (820847 ms).
</Data>
<Binary>00B200000E9F00000A9F00000000000004000000000000000000000000000000</Binary>
</EventData>
</Event>
 
xilolee said:
I found another giveaway, check it.
Re-try the chkdsk command, it will probably ask you to reboot to execute the check.
This should be run from an elevated command prompt - command prompt (admin):
Code: 
chkdsk c: /b /v
Click to expand...
Log Name: Application
Source: Chkdsk
Date: 12/21/2024 7:35:23 PM
Event ID: 26212
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: DESKTOP-TERFPPE
Description:
Chkdsk was executed in read-only mode on a volume snapshot.

Checking file system on C:

Stage 1: Examining basic file system structure ...
Cleaning up instance tags for file 0x4157.
1820416 file records processed.

File verification completed.
Phase duration (File record verification): 6.63 seconds.
14563 large file records processed.

Phase duration (Orphan file record recovery): 0.00 milliseconds.
0 bad file records processed.

Phase duration (Bad file record checking): 4.57 milliseconds.

Stage 2: Examining file name linkage ...
1094 reparse records processed.

2195634 index entries processed.

Index verification completed.
Phase duration (Index verification): 15.31 seconds.
CHKDSK is scanning unindexed files for reconnect to their original directory.

0 unindexed files recovered to original directory.
Phase duration (Orphan reconnection): 0.00 milliseconds.
CHKDSK is recovering remaining unindexed files.

Lost and found is located at \found.000

Phase duration (Orphan recovery to lost and found): 0.00 milliseconds.
1094 reparse records processed.

Phase duration (Reparse point and Object ID verification): 14.44 milliseconds.

Stage 3: Examining security descriptors ...
Security descriptor verification completed.
Phase duration (Security descriptor verification): 38.93 milliseconds.
187610 data files processed.

Phase duration (Data attribute verification): 4.10 milliseconds.
CHKDSK is verifying Usn Journal...
Usn Journal verification completed.
The master file table's (MFT) BITMAP attribute is incorrect.
Windows has checked the file system and found problems.
Please run chkdsk /scan to find the problems and queue them for repair.

1952662586 KB total disk space.
345132484 KB in 890607 files.
559444 KB in 187612 indexes.
1994086 KB in use by the system.
65536 KB occupied by the log file.
1604976572 KB available on disk.

4096 bytes in each allocation unit.
488165646 total allocation units on disk.
401244143 allocation units available on disk.
Total duration: 25.11 seconds (25116 ms).

Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Chkdsk" />
<EventID Qualifiers="0">26212</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2024-12-22T00:35:23.1210510Z" />
<EventRecordID>1999</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer>DESKTOP-TERFPPE</Computer>
<Security />
</System>
<EventData>
<Data>

Checking file system on C:

Stage 1: Examining basic file system structure ...
Cleaning up instance tags for file 0x4157.
1820416 file records processed.

File verification completed.
Phase duration (File record verification): 6.63 seconds.
14563 large file records processed.

Phase duration (Orphan file record recovery): 0.00 milliseconds.
0 bad file records processed.

Phase duration (Bad file record checking): 4.57 milliseconds.

Stage 2: Examining file name linkage ...
1094 reparse records processed.

2195634 index entries processed.

Index verification completed.
Phase duration (Index verification): 15.31 seconds.
CHKDSK is scanning unindexed files for reconnect to their original directory.

0 unindexed files recovered to original directory.
Phase duration (Orphan reconnection): 0.00 milliseconds.
CHKDSK is recovering remaining unindexed files.

Lost and found is located at \found.000

Phase duration (Orphan recovery to lost and found): 0.00 milliseconds.
1094 reparse records processed.

Phase duration (Reparse point and Object ID verification): 14.44 milliseconds.

Stage 3: Examining security descriptors ...
Security descriptor verification completed.
Phase duration (Security descriptor verification): 38.93 milliseconds.
187610 data files processed.

Phase duration (Data attribute verification): 4.10 milliseconds.
CHKDSK is verifying Usn Journal...
Usn Journal verification completed.
The master file table's (MFT) BITMAP attribute is incorrect.
Windows has checked the file system and found problems.
Please run chkdsk /scan to find the problems and queue them for repair.

1952662586 KB total disk space.
345132484 KB in 890607 files.
559444 KB in 187612 indexes.
1994086 KB in use by the system.
65536 KB occupied by the log file.
1604976572 KB available on disk.

4096 bytes in each allocation unit.
488165646 total allocation units on disk.
401244143 allocation units available on disk.
Total duration: 25.11 seconds (25116 ms).
</Data>
<Binary>00C71B00BF7310007D3B1E0000000000AF030000970000000000000000000000</Binary>
</EventData>
</Event>
 
captainploo said:
Log Name: Application
Source: Chkdsk
Date: 12/21/2024 7:35:23 PM
Event ID: 26212
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: DESKTOP-TERFPPE
Description:
Chkdsk was executed in read-only mode on a volume snapshot.

Checking file system on C:

Stage 1: Examining basic file system structure ...
Cleaning up instance tags for file 0x4157.
1820416 file records processed.

File verification completed.
Phase duration (File record verification): 6.63 seconds.
14563 large file records processed.

Phase duration (Orphan file record recovery): 0.00 milliseconds.
0 bad file records processed.

Phase duration (Bad file record checking): 4.57 milliseconds.

Stage 2: Examining file name linkage ...
1094 reparse records processed.

2195634 index entries processed.

Index verification completed.
Phase duration (Index verification): 15.31 seconds.
CHKDSK is scanning unindexed files for reconnect to their original directory.

0 unindexed files recovered to original directory.
Phase duration (Orphan reconnection): 0.00 milliseconds.
CHKDSK is recovering remaining unindexed files.

Lost and found is located at \found.000

Phase duration (Orphan recovery to lost and found): 0.00 milliseconds.
1094 reparse records processed.

Phase duration (Reparse point and Object ID verification): 14.44 milliseconds.

Stage 3: Examining security descriptors ...
Security descriptor verification completed.
Phase duration (Security descriptor verification): 38.93 milliseconds.
187610 data files processed.

Phase duration (Data attribute verification): 4.10 milliseconds.
CHKDSK is verifying Usn Journal...
Usn Journal verification completed.
The master file table's (MFT) BITMAP attribute is incorrect.
Windows has checked the file system and found problems.
Please run chkdsk /scan to find the problems and queue them for repair.

1952662586 KB total disk space.
345132484 KB in 890607 files.
559444 KB in 187612 indexes.
1994086 KB in use by the system.
65536 KB occupied by the log file.
1604976572 KB available on disk.

4096 bytes in each allocation unit.
488165646 total allocation units on disk.
401244143 allocation units available on disk.
Total duration: 25.11 seconds (25116 ms).

Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Chkdsk" />
<EventID Qualifiers="0">26212</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2024-12-22T00:35:23.1210510Z" />
<EventRecordID>1999</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer>DESKTOP-TERFPPE</Computer>
<Security />
</System>
<EventData>
<Data>

Checking file system on C:

Stage 1: Examining basic file system structure ...
Cleaning up instance tags for file 0x4157.
1820416 file records processed.

File verification completed.
Phase duration (File record verification): 6.63 seconds.
14563 large file records processed.

Phase duration (Orphan file record recovery): 0.00 milliseconds.
0 bad file records processed.

Phase duration (Bad file record checking): 4.57 milliseconds.

Stage 2: Examining file name linkage ...
1094 reparse records processed.

2195634 index entries processed.

Index verification completed.
Phase duration (Index verification): 15.31 seconds.
CHKDSK is scanning unindexed files for reconnect to their original directory.

0 unindexed files recovered to original directory.
Phase duration (Orphan reconnection): 0.00 milliseconds.
CHKDSK is recovering remaining unindexed files.

Lost and found is located at \found.000

Phase duration (Orphan recovery to lost and found): 0.00 milliseconds.
1094 reparse records processed.

Phase duration (Reparse point and Object ID verification): 14.44 milliseconds.

Stage 3: Examining security descriptors ...
Security descriptor verification completed.
Phase duration (Security descriptor verification): 38.93 milliseconds.
187610 data files processed.

Phase duration (Data attribute verification): 4.10 milliseconds.
CHKDSK is verifying Usn Journal...
Usn Journal verification completed.
The master file table's (MFT) BITMAP attribute is incorrect.
Windows has checked the file system and found problems.
Please run chkdsk /scan to find the problems and queue them for repair.

1952662586 KB total disk space.
345132484 KB in 890607 files.
559444 KB in 187612 indexes.
1994086 KB in use by the system.
65536 KB occupied by the log file.
1604976572 KB available on disk.

4096 bytes in each allocation unit.
488165646 total allocation units on disk.
401244143 allocation units available on disk.
Total duration: 25.11 seconds (25116 ms).
</Data>
<Binary>00C71B00BF7310007D3B1E0000000000AF030000970000000000000000000000</Binary>
</EventData>
</Event>
Click to expand...
This should be it
 
Well, I am at the end of my line. I want to thank everyone that helped, but my Dad offered to just start from scratch since it keeps crashing, so that is what we are going to do.


Thank you,
Ploo
 
TBH I think that, in your case, that's a wise move. Generally I don't like suggesting a reinstall without first understanding what the problem was, because it's all too easy to reinstall the problem.

When you do a reinstall PLEASE take these points into consideration....
  1. Backup ALL your user data first. Backup everything you can. Back it up twice to more than one location/device if you can.
  2. Unplug all external devices except the mouse, keyboard, and ONE monitor (the main one).
  3. If the BIOS will allow you, disable all drives except the one where you intend to install Windows. Not only will this prevent accidental overwrite of user data on those drives, more importantly it will ensure that the installer places everything on the system drive. (If there are multiple drives online the installer may place the boot files on a different drive to the Windows drive).
  4. Do a clean install from bootable media. DO NOT use Windows Reset or Cloud Reset.
  5. Choose a Custom Install and delete all the partitions on the system drive (where you will be installing Windows), so that the entire drive shows as 'unallocated space'.
  6. Select (highlight) that unallocated space and click the Next button. The installer will create the appropriate partition structure and install Windows.
  7. Once Windows boots for the first time you'll have to go through the initial setup (language, region, userid, etc.). Take your time with this and be sure you understand each choice you're being asked to make.
  8. Then run Windows Update repeatedly, even after reboots, until no more updates are found. This will install all necessary updates and should install all the necessary drivers.
  9. Once all updates are done open Device Manager and look to see whether any devices have a yellow triangle containing a black exclamation mark next to them. This icon indicates that they do not have a driver installed. In that case visit the MSI driver download site for your motherboard and download the necessary drivers from there.
  10. DO NOT install any third-party apps or plug in any devices yet. At this point test the PC as thoroughly as you can with just Windows and drivers installed and see whether it will fail - if it does fail then it's definitely a hardware problem.
  11. Once you are happy that it's stable, enable in the BIOS all those other SSDs and check again that the system is still stable.
  12. Plug in the additional monitors and check again that the system is still stable.
  13. Plug in any other external devices (printers, scanners, etc.) and be sure to install any necessary drivers (get these from the device vendor's website). Check again that the system is still stable.
  14. Now install your third-party apps. Do this one at a time and check after each install that the system is still stable. This is important to avoid unknowingly reinstalling the problem app.
I appreciate that this will be a slow process and all you really want is a working system back, but this step-by-step approach is the best way to ensure that you get a stable system.

Let us know how all that goes.
 

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