[SOLVED] [10v1703b15063 x64] Diagnostic tools stopped working. Upd. (v1709b16299) didn't help.

Re: [W10Stdv1703b15063 x64] Diagnostic tools stopped working. Updating didn't help.

also, "dir tmp*.cat" gets me 0 hits in that directory - there seem to be no files matching that search pattern. Standing by for further instructions. Do i just go ahead with the remaining steps?
 
Re: [W10Stdv1703b15063 x64] Diagnostic tools stopped working. Updating didn't help.

(ftr: cryptsvc did not need to be stopped as it wasn't running when i told it to stop, in case that matters. I did start it tho as instructed after renaming catroot2.)
sadly, no luck:
• 2017-11 Kumulatives Update für Windows 10 Version 1709 für amd64-basierte Systeme (KB4048955) – Fehler 0x800706be
• 2017-11 Sicherheitsupdate für Adobe Flash Player für Windows 10 Version 1709 für x64-basierte Systeme (KB4048951) – Fehler 0x800706ba

attached, pls find the latest set of logs : View attachment logs-2017-11-16-(23-16).zip
 
Re: [W10Stdv1703b15063 x64] Diagnostic tools stopped working. Updating didn't help.

esentutl /p %systemroot%\System32\catroot2\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\catdb finished stating "Repair completed. Database corruption has been repaired!"

esentutl /g %systemroot%\System32\catroot2\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\catdb finished stating "Integrity check sucessful."

I assumed you would like me to try normal Windows Update yet again after that and did so. Same result, sorry to say:
• 2017-11 Kumulatives Update für Windows 10 Version 1709 für amd64-basierte Systeme (KB4048955) – Fehler 0x800706be
• 2017-11 Sicherheitsupdate für Adobe Flash Player für Windows 10 Version 1709 für x64-basierte Systeme (KB4048951) – Fehler 0x800706ba

latest logs attached : View attachment logs-2017-11-16-(23-48).zip
 
Re: [W10Stdv1703b15063 x64] Diagnostic tools stopped working. Updating didn't help.

Step#1 - DISM /RestoreHealth Scan
Warning:this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.


  1. Right-click on the Start
    w8start.png
    button and select Command Prompt (Admin)
  2. When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter
    Dism /Online /Cleanup-Image /RestoreHealth
  3. Once it finishes, copy and paste the following into the command-prompt window and press Enter. If prompted to overwrite the existing file go ahead.
    copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
  4. Once this has completed please go to your Desktop and you will find CBS.txt => Please zip/upload to this thread.
    Please Note:: if the file is too big (over 7MB) to upload to your next post, please upload via a service such as One Drive or SendSpace and just provide the link.
 
Re: [W10Stdv1703b15063 x64] Diagnostic tools stopped working. Updating didn't help.

DISM concluded successfully; cbs.txt ended up really small, here you go : View attachment cbs.txt
 
Re: [W10Stdv1703b15063 x64] Diagnostic tools stopped working. Updating didn't help.

finished reporting corrupted files View attachment cbs-2017-11-17-(08-56).zip

Is there maybe a repository somewhere from which we can obtain confirmedly intact versions of the afflicted files and replace them manually at the required position here? Would that make any sense? (Clutching for straws here.) Cheers for your continuedly patient support <3
 
Re: [W10Stdv1703b15063 x64] Diagnostic tools stopped working. Updating didn't help.

Yes, I'm sourcing all the replacement files from a clean copy from my virtual machine. I'll be with you shortly.
 
Re: [W10Stdv1703b15063 x64] Diagnostic tools stopped working. Updating didn't help.

Strange. Could you do SFC once more please. I can't see any corrupt files.
 
Re: [W10Stdv1703b15063 x64] Diagnostic tools stopped working. Updating didn't help.

Install Update with DISM


  1. Download the update MSU here:
    http://download.windowsupdate.com/d..._35f2f534365f41e09b9d707b220b1ea7b1379c1f.msu
  2. Copy the MSU file to a convenient location (such as C:\temp).
  3. Click on the Start button and in the search box, type Command Prompt
  4. When you see Command Prompt on the list, right-click on it and select Run as administrator
  5. When command prompt opens, copy and paste the following commands into it, press enter after each

    cd C:\temp

    replace C:\temp with your path if different

    expand {update name}.msu -f:* C:\temp

    replace {update name} with the name of the MSU file downloaded in step 1

    DISM.exe /Online /Add-Package /PackagePath:C:\temp\{update name}.cab
  6. You should receive the message:
    The operation completed successfully.
    Restart Windows to complete this operation.
    Do you want to restart the computer now (Y/N)?
  7. Make sure to allow the computer to restart if prompted.

    If you receive any other message:
  8. Right-click on the Command Prompt window and click Select All, this will invert all of the colours by selecting the text, now press enter. All of this text is now copied.
  9. Paste (Ctrl+V) it into your next post.
  10. Zip and attach C:\Windows\Logs\CBS\CBS.log
 
Re: [W10Stdv1703b15063 x64] Diagnostic tools stopped working. Updating didn't help.

Microsoft Windows [Version 10.0.16299.19]
(c) 2017 Microsoft Corporation. Alle Rechte vorbehalten.

C:\>cd _install

C:\_install>expand windows10.0-kb4048951-x64_35f2f534365f41e09b9d707b220b1ea7b1379c1f.msu -f:* C:\_install
Microsoft (R) Dateiexpansions-Hilfsprogramm
Copyright (c) Microsoft Corporation. Alle Rechte vorbehalten.

C:\_install\WSUSSCAN.cab wird zur Extrahierungswarteschlange hinzugefügt
C:\_install\Windows10.0-KB4048951-x64.cab wird zur Extrahierungswarteschlange hinzugefügt
C:\_install\Windows10.0-KB4048951-x64-pkgProperties.txt wird zur Extrahierungswarteschlange hinzugefügt
C:\_install\Windows10.0-KB4048951-x64.xml wird zur Extrahierungswarteschlange hinzugefügt

Dateien werden erweitert ....

Erweitern der Dateien ist abgeschlossen ...
4 Dateien insgesamt

C:\_install>DISM.exe /Online /Add-Package /PackagePath:C:\_install\windows10.0-kb4048951-x64_35f2f534365f41e09b9d707b220b1ea7b1379c1f.cab

Tool zur Imageverwaltung für die Bereitstellung
Version: 10.0.16299.15

Abbildversion: 10.0.16299.19

Fehler beim Öffnen - C:\_install\windows10.0-kb4048951-x64_35f2f534365f41e09b9d707b220b1ea7b1379c1f.cab Fehler: 0x80070003
Fehler beim Öffnen - C:\_install\windows10.0-kb4048951-x64_35f2f534365f41e09b9d707b220b1ea7b1379c1f.cab Fehler: 0x80070003
Fehler: 3
Fehler beim Öffnen - C:\_install\windows10.0-kb4048951-x64_35f2f534365f41e09b9d707b220b1ea7b1379c1f.cab Fehler: 0x80070003

Die DISM-Protokolldatei befindet sich unter "C:\WINDOWS\Logs\DISM\dism.log".


[noticed the .cab was named differently from the dowload package, retried with name found on cab in dir]


C:\_install>DISM.exe /Online /Add-Package /PackagePath:C:\_install\Windows10.0-KB4048951-x64.cab


Tool zur Imageverwaltung für die Bereitstellung
Version: 10.0.16299.15

Abbildversion: 10.0.16299.19

1 von 1 werden verarbeitet - Paket "Package_for_KB4048951~31bf3856ad364e35~amd64~~10.0.1.0" wird hinzugefügt
[==========================100.0%==========================]
Fehler - Package_for_KB4048951: 0x800706be

Fehler: 1726

Der Remoteprozeduraufruf ist fehlgeschlagen.

Die DISM-Protokolldatei befindet sich unter "C:\WINDOWS\Logs\DISM\dism.log".

C:\_install>

[end of copy]

+ here's the logs:

View attachment logs-2017-11-18-(17-33).zip
 
Re: [W10Stdv1703b15063 x64] Diagnostic tools stopped working. Updating didn't help.

Click Start and enter Event Viewer.

Right-click the appropriate log file (Application, Security, System, Directory Service, or File Replication Service). I need System and Application logs.

Click Save Log File As.

Type a name for the file, and click Save.

Zip the files up and attach them for me to review.
 
Re: [W10Stdv1703b15063 x64] Diagnostic tools stopped working. Updating didn't help.

not that I was aware of it. Probably one of those thingies that you only notice once you shut them off. ;) Want me to try anything with/out that?
Cheers - A / EMS
 
You must log in or register to reply here.

Has Sysnative Forums helped you? Please consider donating to help us support the site!

Back
Top