[11 home] 0x7E BSOD. FIX: I updated Windows and removed gameflt.sys

S

satin

Member
Joined
Apr 19, 2023
Posts
21
Hey Everyone,

Had a BSOD occur this evening with a bugcheck name of
SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
and bugcheck code of
0x7E(0xFFFFFFFFC0000005, 0xFFFFF8005A1A0982, 0xFFFFA0841B0E6358, 0xFFFFA0841B0E5B70)

Can upload a memory dmp and a minidump if it helps?

Ive had a look with windbdg and the only thing i can find that makes sense is steam.exe

Any help is appreciated!

Edit: found the instructions for a forum post so currently carrying them out :)
  • A brief description of your problem (but you can also include the steps you tried)
  • System Manufacturer: Custom build
  • Laptop or Desktop: Desktop
  • Exact model number: N/A
  • OS ?: Windows 11
  • x86 (32bit) or x64 (64bit)?: 64-bit
  • (Only for Vista, Windows 7) Service pack?: N/A
  • What was original installed OS on system?: Windows 11 as using a new SSD for C drive
  • Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)?: Think its an OEM as i installed it using media creation kit
  • Age of system? (hardware): new RTX 3080 but AMD 3700x is a could years old, Mobo is a Mag Tomahark b550 which is a couple years old, then a few SSD's ranging in less than a year old to a few years but the C drive is only a month old
  • Age of OS installation?: Less than three weeks
  • Have you re-installed the OS?: With the new SSD
  • CPU: AMD 3700x
  • RAM (brand, EXACT model, what slots are you using?): 32GB Hyper X in slots 2 and 4
  • Video Card: Palet RTX 3080
  • MotherBoard - (if NOT a laptop): MAG B550 TOMAHAWK
  • Power Supply - brand & wattage (if laptop, skip this one): Corsair 750 RM
  • Is driver verifier enabled or disabled?: Unsure
  • What security software are you using? (Firewall, antivirus, antimalware, antispyware, and so forth): Currently just Defender
  • Are you using proxy, vpn, ipfilters or similar software?: No
  • Are you using Disk Image tools? (like daemon tools, alcohol 52% or 120%, virtual CloneDrive, roxio software): No
  • Are you currently under/overclocking? Are there overclocking software installed on your system?: No over/underclocking
Speccy snapshot link http://speccy.piriform.com/results/sRtUNfh6k7grH2rZ0wCAMVf
 
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Hey here is the fltmc filters output;

C:\Windows\system32>fltmc filters

Filter Name Num Instances Altitude Frame
------------------------------ ------------- ------------ -----
bindflt 1 409800 0
WdFilter 7 328010 0
storqosflt 0 244000 0
wcifs 2 189900 0
gameflt 5 189850 0
CldFlt 1 180451 0
FileCrypt 2 141100 0
luafv 1 135000 0
npsvctrig 1 46000 0
Wof 5 40700 0
FileInfo 7 40500 0
 
Thanks, let's see if Driver Verifier picks up on anything, but that gameflt.sys driver seems interesting. It seems to a possible problematic driver, possibly related to Microsoft Gaming Services?
 
Yeah a quick google search shows some people experience issues with it, also how long should I leave driver verifier enabled? I'm guessing that driver verifier being enabled is whats disabled my mouse and keyboard additional button's since my side buttons arent working lol
 
It shouldn't disable anything, it just hooks itself on common code paths which are know to cause issues like IRQL changes. I would leave it running for an extra day and if it hasn't crashed, then disable Driver Verifier and we'll look at removing gameflt.sys.
 
Ahhhhh ok, I've left it running and it hasnt had any issues yet but a couple of the drivers that show up under verifier /query are corsair drivers so not sure if some of the options for enabling driver verifier are interferring. Also worth noting that I'm not on the latest windows 11 update which I didnt realise until now, just had a quick look and its saying I'm running 21H2. At some point tomorrow afternoon I'll probably disable verifier and install 22H2, I'll update when I do! Thanks again for your help, really appreciate it
 
Isn't gameflt.sys a Microsoft driver?
Code: 
1: kd> lmDvmgameflt
Browse full module list
start             end                 module name
fffff800`ba0d0000 fffff800`ba0f0000   gameflt    (deferred)           
    Image path: \SystemRoot\System32\DriverStore\FileRepository\gameflt.inf_amd64_5c797a55721a7394\gameflt.sys
    Image name: gameflt.sys
    Browse all global symbols  functions  data
    Timestamp:        ***** Invalid (F8AE3A78)
    CheckSum:         000309A0
    ImageSize:        00020000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Information from resource tables:

And (from Windows 10 April 2019 Update could play native Xbox One games)...
The latest build of the Windows 10 April 2019 Update also adds a new Gaming Service app (Microsoft.GamingServices) which installs two drivers xvdd.sys = XVD Disk Driver (Microsoft Gaming Filesystem Driver) gameflt.sys = Gaming Filter (Microsoft Gaming Install Filter Driver).
Click to expand...
 
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Ahhh right ok, just to update; pc was left running over night and I've been working off it this morning with no issues. I did disable verifier to test if it was impacting performance and my mouse and keyboard additional buttons started working again and game performance went back to where it should be. Enabled it while my pc was running overnight until now so going to disable, then make another restore point and update to Win11 22H2
 
I've never heard of Driver Verifier disabling drivers before. Either the driver works or Driver Verifier causes a BSOD. What keyboard and mouse are you using and what software do you use to customise them?
 
Im using a corsair scimitar mouse and a k100 keyboard, using ICUE for customising. Funnily enough my PC BSOD after disabling verifier and managing to restart it once but then BSOD the second time i clicked restart. System Service exception this time so going to update to win11 22h2 and see how it goes
 
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Yeah running the latest version, there was a couple corsair drivers that showed up on the driver list when you enable verifier though so not sure if that had anything to do with it. Tried playing gtav with verifier enabled as well and performance took a big hit. Am now running latest version of win11 with latest updates so will see how it goes
 
ubuysa said:
Isn't gameflt.sys a Microsoft driver?
Click to expand...
It would seem to be, however, their Xbox drivers are notoriously bad. The xusb22.sys driver is a good example of that.

satin said:
Am now running latest version of win11 with latest updates so will see how it goes
Click to expand...
Let us know how it goes and if it crashes again, then please upload the latest dump files.
 
There's a new BIOS for the motherboard: 7C91vAC --> 2023-03-09
The current bios is the first one: 7C91vA0 (A.00) --> 2020-05-15

Chipset drivers seems to be old too: amdpsp.sys, 4.13.0000.0000 (English), 3/24/2020 22:41:18
Motherboard support: AMD Chipset Driver 5.01.29.2026 --> 2023-02-24

It seems there's a full memory.dmp: 19/04/2023 18:42 C:\Windows\MEMORY.DMP
I'm not sure if it could be useful.

You wrote your ram is a hyper x, speccy says is patriot.
I found a patriot model that could be the ram you have installed, but I'm not sure of it: PVE2432G266C6K.
And by the way, it doesn't appear in the MSI QVL, nor your motherboard in the patriot QVL.
 
Hey everyone, just wanted to update that I havent experienced any crashes since updating to the latest version of windows 11. Didnt want to update too soon incase it decided to crash on me again.

@xilolee Yeah your right I miss read what was written on the ram sticks, It says viper but I read it as a H

Other than the usual corsair peripherals disconnecting every now and then, the only weird that has happened was a short while ago where the corsair peripherals disconnected but when they reconnect my headset beeped about 5 times. Not sure what caused that because everything carried on running fine. The only thing I could find was that event viewer said eso.exe was faulting in the application logs. But after a couple seconds my peripherals were working again properly and the game carried on working the entire time until I exited out of it without issue. Assuming this was just a weird audio glitch but my headset never disconnects or has issues when the corsair devices do. Just a weird thing that happened i think
 

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