[SOLVED] 2012-r2 stops updates

[lonewolfnight]

Thanks rest well!

 

[Sysnative Windows Update]

I am going to need more time on this. Please stand by.

 

[Sysnative Windows Update]

Please try the following:

Install Update with DISM

1. Download this update and save to your desktop. The file name will be Windows8.1-KB3102467-x64.cab.zip.
2. Right-click on this file and select Extract All... Click the Extract button. You can close the folder window that opens
3. Click on the Start button and in the search box, type Command Prompt
4. When you see Command Prompt on the list, right-click on it and select Run as administrator. Go ahead and allow if you receive the UAC prompt.
5. Copy and paste the following command into the command prompt window and press enter.
   
   dism /online /add-package /packagepath:%userprofile%\desktop\Windows8.1-KB3102467-x64.cab\Windows8.1-KB3102467-x64.cab
6. You should receive the message:
   The operation completed successfully.
   Restart Windows to complete this operation. <---You may not get this line.
   Do you want to restart the computer now (Y/N)? <---You may not get this line.

Go ahead and do so if prompted. Let me know what errors if any come up. If you do get errors, please zip/attach your CBS.log

 

[lonewolfnight]

WeTransfer

The package went in without errors, Tried .net 4.72. Still errored out

 

[Sysnative Windows Update]

Great job. There is only one update we need to fix before the errors should be gone. I'll try to find it and post back.

 

[Sysnative Windows Update]

Please try the following:

Install Update with DISM

1. Download this update and save to your desktop. The file name will be Windows8.1-KB2894856-v2-x64.cab.zip.
2. Right-click on this file and select Extract All... Click the Extract button. You can close the folder window that opens
3. Click on the Start button and in the search box, type Command Prompt
4. When you see Command Prompt on the list, right-click on it and select Run as administrator. Go ahead and allow if you receive the UAC prompt.
5. Copy and paste the following command into the command prompt window and press enter.
   
   dism /online /add-package /packagepath:%userprofile%\desktop\Windows8.1-KB2894856-v2-x64.cab\Windows8.1-KB2894856-v2-x64.cab
6. You should receive the message:
   The operation completed successfully.
   Restart Windows to complete this operation. <---You may not get this line.
   Do you want to restart the computer now (Y/N)? <---You may not get this line.

Go ahead and do so if prompted. Let me know what errors if any come up. If you do get errors, please zip/attach your CBS.log

 

[lonewolfnight]

Package installed without errors, reboot and tried .net Still failed. WeTransfer

 

[Sysnative Windows Update]

Can you please get me a fresh copy of your COMPONENTS hive?

 

[lonewolfnight]

WeTransfer

Updated Components

 

[Sysnative Windows Update]

When you check Server Manager, which NET Framework is listed?

 

[lonewolfnight]

Programs and features show no .net and server manager just shows the base 3.5 & 4.5 under roles and features.

 

[Sysnative Windows Update]

Are any of these enabled?

 

[lonewolfnight]

yes both are enabled.

 

[Sysnative Windows Update]

Step#1 - Capture Process Monitor Trace
1. Download and run Process Monitor. Leave this running while you perform the next steps.
2. Try installing the update just like you have in the past.
3. Stop Process Monitor as soon as it fails. You can simply do this by clicking the magnifying glass on the toolbar as shown below.

4. Select the File menu...Save... and save the file to your desktop. This is likely the default location. The name (unless changed) will be LogFile.PML. This is fine.
5. Zip up and attach the LogFile.PML file as well as your CBS.log

 

[lonewolfnight]

WeTransfer

 

[Sysnative Windows Update]

Do you happen to have another Server machine that works fine? I'm having trouble locating one registry key that is missing on this one.

 

[lonewolfnight]

We have many working servers w/ this version. What are you seeking?

 

[Sysnative Windows Update]

The following registry entry:

amd64_netfx4-compatjit_dll_31bf3856ad364e35_4.0.9600.21786_none_782473f98ca610d6

It should be under: HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components

In order for you to see the COMPONENTS hive, you will likely need to load it manually beforehand.

You can do this by doing the following:

1. Click your Start button and type cmd into the search box.
2. Right-click on cmd.exe that appears from the search results and select Run as administrator. Answer Yes if the User Account Control prompt comes up.
3. Copy/Paste the following into the command-prompt window and hit enter.
reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS

4. You should see the following be returned in the command prompt window: The operation completed successfully.

 

[Sysnative Windows Update]

If you do find it, please export it as a reg file.

 

[lonewolfnight]

I looked at three different machines on site and none of them had this entry.