[7SP1 x64] Fails to install KB4074598

[johngartley]

here ya go...
Dropbox - setupapi.app.log

 

[Sysnative Windows Update]

I think you may have provided the same log twice.

 

[johngartley]

Yes...I didnt see Page 2 & thought the original had gotten lost...

 

[johngartley]

Nothing new in the investigation...in the interim I deleted the contents of C Windows SoftwareDistribution Downloads & DataStore....rebooted...tried an update...same failure...

 

[Sysnative Windows Update]

Can you please get me a fresh SURT scan and SFC Scan results?

 

[johngartley]

SFC / Scannow result...No integrity violations.

Downloaded and ran the SURT

Reran Update KB4074598 - Update failed
Here is the CBS log

Dropbox - CBS.zip

Thanks again for consideration

 

[Sysnative Windows Update]

Install Update with DISM

1. Download the update MSU here: http://download.windowsupdate.com/c..._87a0c86bfb4c01d9c32d2cd3717b73c1b83cb798.msu
2. Copy the MSU file to a convenient location (such as C:\temp).
3. Click on the Start button and in the search box, type Command Prompt
4. When you see Command Prompt on the list, right-click on it and select Run as administrator
5. When command prompt opens, copy and paste the following commands into it, press enter after each
   
   cd C:\temp
   
   replace C:\temp with your path if different
   
   expand {update name}.msu -f:* C:\temp
   
   replace {update name} with the name of the MSU file downloaded in step 1
   
   DISM.exe /Online /Add-Package /PackagePath:C:\temp\{update name}.cab
6. You should receive the message:
   The operation completed successfully.
   Restart Windows to complete this operation.
   Do you want to restart the computer now (Y/N)?
7. Make sure to allow the computer to restart if prompted.
   
   If you receive any other message:
8. Right-click on the Command Prompt window and click Select All, this will invert all of the colours by selecting the text, now press enter. All of this text is now copied.
9. Paste (Ctrl+V) it into your next post please.

If the installation fails, zip and attach the CBS log with your reply.

 

[johngartley]

The file does not seem to want to "expand" in the same directory??

 

[Sysnative Windows Update]

Could you provide more details please?

 

[johngartley]

I created a folder in C:\ ...named it Temp
I downloaded the windows update MSU file into that folder
I ran CMD as administrator
I followed your instructions to change C:\ users\windows ...to C:\Temp
I entered the EXPAND command as per your instructions (I copied in the msu id from the C:\temp location...first time it had no suffix...same message...then I added .msu to file name and ran Expand command...same message)
The message I got upon entering the Expand command as per screencapture above (No destination specified for....)

 

[Sysnative Windows Update]

Do it again, and if there is an error, provide screenshots of both the folder with the file in it and the cmd windows for me to see.

 

[johngartley]

 

[Sysnative Windows Update]

No pic.

 

[johngartley]

..sorry..it appears in the thread when I'm looking at it...I'll try attaching this way...thanks

 

[Sysnative Windows Update]

You are typing this part wrong. Look very closely: -f:* C:\temp

 

[johngartley]

here is exactly what I typed

expand windows6.1-kb4074598-x64_87a0c86bfb4c01d9c32d2cd3717b73c1b83cb798.msu -f:C:\Temp

still get the same message...obviously I am missing something here!

 

[Sysnative Windows Update]

You are typing the command wrong:

expand windows6.1-kb4074598-x64_87a0c86bfb4c01d9c32d2cd3717b73c1b83cb798.msu -f:C:\Temp should be -f:* C:\temp

Note the space and the asterisk in the command!

 

[johngartley]

 

[Sysnative Windows Update]

The second command should be DISM.exe /Online /Add-Package /PackagePath:C:\temp\Windows6.1-kb4074598-x64.cab

 

[johngartley]