BrianDrab
Emeritus
Attempt only KB4074598 and provide the CBS.log if it fails. Thank you.
[SOLVED] [7SP1 x64] KB4074598 + KB4075211 Failed to update with error 80073701
- Thread starter Zijan
- Start date
BrianDrab
Emeritus
Please do the following.
FRST Registry Search
1. Click your Start button and choose Control Panel.
2. In the upper right corner ensure the View by: is set to Category.
3. Select the Programs group.
4. Click the Turn Windows features on or off link. This will bring up the Windows Features dialog. Wait until this dialog populates with information.
Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps.
5. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
6. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
7. Copy and paste KB4048957into the Search box and click the Search Registry button.
8. When the scan is complete a notepad window will open with the results. Please attach this to your next reply. It is saved on your desktop named Search.txt.
9. You may close any remaining open windows now.
FRST Registry Search
1. Click your Start button and choose Control Panel.
2. In the upper right corner ensure the View by: is set to Category.
3. Select the Programs group.
4. Click the Turn Windows features on or off link. This will bring up the Windows Features dialog. Wait until this dialog populates with information.
Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps.
5. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
6. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
7. Copy and paste KB4048957into the Search box and click the Search Registry button.
8. When the scan is complete a notepad window will open with the results. Please attach this to your next reply. It is saved on your desktop named Search.txt.
9. You may close any remaining open windows now.
BrianDrab
Emeritus
Please run the attached script through and provide the resulting log. Thanks.
Good news :thumbsup2:
After the fix was applied KB4074598 installed successfully.
Thank you for your patiance and all the work you did. You folks are great. Donation incomming.
Just one question left, we have removed all registry entries for KB4025341 and KB4048957. Shall i somehow reinstall those or anything?
After the fix was applied KB4074598 installed successfully.
Thank you for your patiance and all the work you did. You folks are great. Donation incomming.
Just one question left, we have removed all registry entries for KB4025341 and KB4048957. Shall i somehow reinstall those or anything?
BrianDrab
Emeritus
Great news! No you don't need to re-install those other updates as you installed a cumulative update that replaced those. Take care.
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